Reviews (1,720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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My customers love the ability to earn rewards for their purchases. I recently ran into the first issue I've had with the app after a year when I integrated my shopify store with my tiktok shop. I contacted customer support and while unable to immediately resolve the issue, Anna's attention to detail and desire to understand what was going on, left me feeling like there would be a resolution to the problem soon. I recommend this app.
Hello Old Cumberland Co.
We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team
Application très facile à utiliser avec un support super réactif et compétent. Je l'utilise depuis 2 mois et je suis très contente.
Hello SMART Babyshop
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I had a little trouble setting up a couple of bits, but the customer service is great, friendly and quick.
It's a great app for your website.
10/10
Thank you for your service.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I just finished installing and setting up BON on the free plan on my store. It was very intuitive to set up and the few questions I did have were promptly answered by Anna via the online chat. It was only a matter of minutes before I had everything I wanted customized and activated in the store.
As someone completely new to eCommerce and Shopify with a new small business, I knew I needed a referral program that was easy, affordable, and effective. From everything I've seen so far Bon is all of those things!
While the free plan has all the essentials I need for start up, some of the extras that come with the paid plan where enticing. I'm pretty sure I'll be back for those after things pick up.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions et a proposé des solutions adaptées. Un grand merci !
Bonjour La Cigale & La Sardine,
Merci beaucoup pour votre aimable retour ! Nous sommes ravis d’apprendre que l’assistance d’Hazel vous a été utile.
Nous nous efforçons toujours d’offrir une expérience 5 étoiles et espérons dépasser vos attentes à l’avenir. Nous avons suivi vos demandes avec des solutions via le chat et espérons que celle que nous avons suggérée répondra à vos besoins. Nous sommes ici pour garantir que vous et vos clients bénéficiez de la meilleure expérience possible!
I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking.
I look forward to my customers using it once we've opened properly.
Thank you
Hi Castle Rocks Cornwall,
We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊
We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team
great cx care by Anna!
Hello Pace
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Had a question that I just couldn't figure out to enhance our customer experience. Reached out to a service representative and was connected with Cara whom was kind, responsive and knowledgeable and gave me some great pointers. Awesome customer service.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Bon Loyalty rewards is an excellent app. The staff is so helpful with support and making changes that are needed. My support team Anna and Maxxie made changing my sending email address easy and quick! I recommend this app to everyone! If you are on the border line of whether or not to try them I say jump on it now! It is worth it!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Customer service really nice and reactive.
Thanks to Anna, Maxxie and Mia for all :)
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!