Reviews (1,720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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I recently had the pleasure of using the BON loyalty Shopify app, and I must say, I am thoroughly satisfied with the experience. The app itself is incredibly user-friendly, making it easy to set up and manage loyalty programs for my online store.
What truly sets BON loyalty apart, though, is the exceptional customer service provided by Anna. Whenever I encountered a situation or had a question, Anna was quick to respond and extremely helpful. Her communication skills and willingness to assist made the entire process smooth and stress-free. I appreciate the dedication and support she provided, enhancing my overall satisfaction with the app.
I highly recommend BON loyalty to any Shopify store owner looking to implement a reliable and effective loyalty program. With its intuitive interface and outstanding customer support, it's a valuable addition to any e-commerce business.
Hi Scentarchitect,
Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘
Anna and the Support team are here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏
Once again, thank you for taking the time to share your thoughts!
good customer service from Maxxie
Hello Specialised Aquatics,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Anna was absolutely amazing in helping me with everything. I used this app a long time ago when I first started and have always been amazed by how it works and keeps my customers extremely happy. Thank you Anna for helping me out with everything today and for the future.
Hello Simply Organic Soaps,
Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team
Just started using this app but so far the customer service is exceptional! I didn't read the onboarding directions before I completed the onboarding and needed some assistance. When I reached out I worked with Genie and was assisted in setting up my widget super easy and straight forward. Would recommend to others to try this app customer service is there for you!! THANK YOU GENIE!
Hello French Inhale
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
🎅🎁 Merry Christmas! ❄️🎄
Great App!
i can assure you all if you want to grow and excel your business. this is it."key point'' the customer support team is amazing! they will swiftly help you through every step of the way. BIG BIG! shoutout to Lindsey!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Bon is awesome and Maxxie is the best. Everything was easily customizable. I love the service! I highly Recommend!
Hello OnyxTemplates™,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This app is very easy to learn and navigate. Straight forward with no fluff. They have great customer support like Anna whose fast responses to your needs come with a happy tone.
Hi flipskateboards,
Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
We have recently moved to BON from a much more expensive app and have been more than happy with the transition.
BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.
The support team is always responsive. They where super helpful with transitioning all the customer data and points balances from our previous app and where able to complete a few customisation requests to get it to perfectly fit our needs.
Highly recommended.
Dear Little Toy Tribe,
We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team.
Great app for start up businesses. It offers plenty of options to start you off properly, and room to grow with available paid plans. This is definitely a good add on to your store.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
such a seemless experience! the customer service great! special thanks to Mia for being so helpful and ensuring i was able to get through with setting up the App.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!