Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

March 2, 2024

Great App!

i can assure you all if you want to grow and excel your business. this is it."key point'' the customer support team is amazing! they will swiftly help you through every step of the way. BIG BIG! shoutout to Lindsey!

MuscleVita
Netherlands
8 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 5, 2024

I just started using this loyalty app but this team shows that they're the best! They were readily available to solve all my concerns no matter how small they were and I am not even on a paid plan!! Will definitely continue working with them and would recommend others to do the same.

SeoulSleek
United States
2 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

June 20, 2024

Anna has been quick & helpful

TaiLux.com
United Kingdom
4 days using the app
BON Loyalty replied July 3, 2024

Hello TaiLux.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 7, 2024

Bon Loyalty rewards is an excellent app. The staff is so helpful with support and making changes that are needed. My support team Anna and Maxxie made changing my sending email address easy and quick! I recommend this app to everyone! If you are on the border line of whether or not to try them I say jump on it now! It is worth it!

Soaporah
United States
About 1 month using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 6, 2024

This is a great app accompanied by fantastic support. They have answered so many questions from me today and so promptly. It's really easy to set up and looks great. Thank you Maxxie and all the other support

I Want That Present
United Kingdom
27 days using the app
BON Loyalty replied May 8, 2024

Hello I Want That Present,
Thank you so much for taking the time to leave us such a wonderful 5-star review! Your kind words mean a lot to us and motivate us to continue delivering excellent service.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 1, 2024

Great app for start up businesses. It offers plenty of options to start you off properly, and room to grow with available paid plans. This is definitely a good add on to your store.

LACC
United States
3 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 6, 2024

Great app and awesome free plan with plenty of features.

Customer service is even better - Anna was especially helpful but all the staff at BON have been extremely helpful.

Thanks,
Hugo

The Natural Vet
United States
6 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

June 19, 2024

The CS are really supportive. Tracy,who gave us first service, helped us a lot to make use of this great app. We will continue experiencing this app to see what amazing things gonna happen.

SILKSER
United States
About 1 hour using the app
BON Loyalty replied July 3, 2024

Hello SILKSER,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 1, 2024

Very helpful in helping me set up, and answering questions quickly and friendly. I am on a demo right now, but I expect to see this sort of customer service in the future, too.

DECANTsf
United States
9 months using the app
BON Loyalty replied February 20, 2024

Dear DECANTsf,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

May 27, 2024

Sophie is awesome! Le service client est exceptionnel! Merci

Humana Lana
Canada
4 months using the app