Reviews (1,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.
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Great app, customer service very helpful. They will help you with all kinds of customization to make sure all features works for your store. Highly recommended!
Hi AVT - Ovsonet Ltd,
Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Maxxie was the customer service rep who helped me today and was so sweet! She answered all my questions and helped me get the things set up propertly that I needed. We haven't launched our store yet, but the BON loyalty app seems great so far!
Hi Big Poppa Smokers,
We are so glad that our team, especially Maxxie has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Liam
BON Team
Our store is now testing serval loyalty rewards app on Shopify, to fulfil most of our needs. And support from Emile is literally in lightning speed, and they got plenty of documentation hand by hand to teach you how to use the function.
Only thing is our shop relied on POS much (our offline store), but the flexibility for most of the loyalty apps could not offer much redeem discount rules on POS. Hope that Shopify could have a updates on it, and let BON could create more features for us to enhance customers happiness in store!
Hello Funshop Outdoor 露營戶外裝備店
Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
I'm still getting to know the application. The first impression is very good.
I needed support and I was really grateful for Maxxie's support. I felt like I wasn't alone and that I had someone friendly to help me.
Hello Tilguti
We're so grateful for your 5-star rating! Thank you for being an amazing customer💕
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
🎄🎅 Best wishes for a joyous Christmas! 🎁
It's a super app! It has everything I was looking for, very easy to set up.
Cady has helped me and guided me with every question I was concerning on. Great Job!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Cara who helped me setting up this app was the best! Great app, and has lots of useful features. I just wish the paid plan was a bit cheaper though.. Thanks!
Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘
We're here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏
Once again, thank you for taking the time to share your thoughts!
looks beautiful and is just what i need to make my store more attractive as an collector's site!
Hello Emnide,
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
🎅🎁 Merry Christmas! ❄️🎄
Chelsea was very helpful and responsive in getting our trial extended so we have enough time to fully test Bon for our shop. So far, so good in the app.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Easy to Set up + a fast and helpful support team - Sunny was the agent and she was extremely professional and efficient in solving my issues
Hi INFORM Clothing,
Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team.
User-friendly app and 5 star customer service! Solved all my issues and initial doubts in few minutes, sharing valuable and useful resources. Recommended!
Hello Glivee,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.