Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

December 12, 2023

I'm still getting to know the application. The first impression is very good.
I needed support and I was really grateful for Maxxie's support. I felt like I wasn't alone and that I had someone friendly to help me.

Tilguti
Portugal
4 months using the app
BON Loyalty replied December 18, 2023

Hello Tilguti

We're so grateful for your 5-star rating! Thank you for being an amazing customer💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
🎄🎅 Best wishes for a joyous Christmas! 🎁

November 7, 2024

Very good application, with superb customer support, thanks to Sophie for her kindness and responsiveness !

Jardin Sans Fin
France
BON Loyalty replied November 9, 2024

Hello Jardin Sans Fin,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 21, 2024

I absolutely love this app. It is exactly what I needed for my customers. It gives so many options for reward point earnings whether you use the free version or paid! The customer service is absolutely wonderful. I honestly, can't boast enough. I needed my email changed to my website's and the agent I got named, Cara, was absolutely amazing! It got worked out quickly as well. I would highly recommend Bon Loyalty Rewards!

Soaporah
United States
16 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 19, 2024

Maxxie, Cady, and Anna were very helpful on helping me fix items on my store. Thank you again for all of your help!

Jessiz Boutique
United States
About 22 hours using the app
July 12, 2024

great support team. in special, Cady. They assist you perfectly

Bakus Vinum
Spain
About 17 hours using the app
BON Loyalty replied July 17, 2024

Hello Bakus Vinum,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 16, 2023

looks beautiful and is just what i need to make my store more attractive as an collector's site!

Emnide
United States
6 months using the app
BON Loyalty replied December 18, 2023

Hello Emnide,

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

April 5, 2024

Super cool app and its really easy to use and setup. Also, great customer service. I spoke with Maxxie, and she was very helpful and transparent in her explanations. Definitely recommend!!

Bella Rose
United States
About 1 month using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 7, 2024

Hi I have just started using the Bon app, the live chat service is excellent, Chelsea answered by query very quickly & sorted out my request in no time.

beanandgoose
Ireland
7 days using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
6 minutes using the app
BON Loyalty replied July 2, 2024

Thank you for your wonderful 5-star review along with your question.

We prioritize your privacy and have a strict and transparent privacy policy, which you can review at https://bonloyalty.com/privacy-policy/. Please rest assured that once BON is uninstalled, all your data will be automatically deleted from your settings and theme.

We noticed that you've uninstalled BON, and we would love to understand if there's anything we can assist you with. We are committed to helping you maximize the effectiveness of BON for your store's success and would appreciate the second opportunity to support you further.

January 23, 2024

Our store is now testing serval loyalty rewards app on Shopify, to fulfil most of our needs. And support from Emile is literally in lightning speed, and they got plenty of documentation hand by hand to teach you how to use the function.

Only thing is our shop relied on POS much (our offline store), but the flexibility for most of the loyalty apps could not offer much redeem discount rules on POS. Hope that Shopify could have a updates on it, and let BON could create more features for us to enhance customers happiness in store!

Funshop Outdoor 露營戶外裝備店
Hong Kong SAR
8 days using the app
BON Loyalty replied January 29, 2024

Hello Funshop Outdoor 露營戶外裝備店

Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.