Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

June 24, 2024

The customer service is cool. I was talk with Anna and she is so nice. And I love the visuals of this application and best of all, this application is easy to use.

Moe Mae
France
28 minutes using the app
BON Loyalty replied July 3, 2024

Hello Moe Mae,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 21, 2024

good customer service from Maxxie

Specialised Aquatics
Singapore
2 days using the app
BON Loyalty replied July 3, 2024

Hello Specialised Aquatics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 3, 2024

Throughout the installation process and setting up the environment, we have been helped in an unbelievable positive and speedy way by support agent Chelsea. During the chat, she was very supportive and provided clear information. Thanks to her support, our BON Loyalty Program is now active.

We are glad we chose BON as our loyalty program and would recommend it to others

MMA Beauty
Netherlands
2 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

March 13, 2024

The level of customer service that BON provides is superior. I ran into a few challenges while setting up the app and was able to get them resolved quickly with Maxxie's help.

Good + Plenty Naturals®
United States
3 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 17, 2024

BON Loyalty Rewards Referral has been a great addition to our shop. Easy to add app and quick response from the support desk. Would definitely recommend for anyone looking to add a rewards program.

EcoLuxe Furnishings
United States
5 months using the app
BON Loyalty replied January 29, 2024

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

June 24, 2024

Installed the BON: Loyalty Rewards Referrals App on my Shopify store and it's been a game-changer. The customer service is amazing, and Anna did a fantastic job helping me resolve an issue. Highly recommend!

Seiranow
Philippines
27 minutes using the app
BON Loyalty replied July 3, 2024

Hello Seiranow,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 6, 2024

I would highly recommend this app, the team is so helpful and lovely to work with. They go above and beyond to help with customisation. A big thank you to Anna, Emile, Maxxie and Andy in the Dev Team. Anna is a great communicator and goes the extra mile to help you with your query.

Choose Sarcasm
New Zealand
11 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 25, 2024

These guys are great! The support is just amazing. Thanks to Anna by the way. My platform is now running as it should

DMNInvestingClub
Portugal
2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 20, 2024

Bon is awesome and Maxxie is the best. Everything was easily customizable. I love the service! I highly Recommend!

OnyxTemplates™
Jamaica
About 1 hour using the app
BON Loyalty replied July 3, 2024

Hello OnyxTemplates™,

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 23, 2023

Cara who helped me setting up this app was the best! Great app, and has lots of useful features. I just wish the paid plan was a bit cheaper though.. Thanks!

MyPhoneCase.com
United States
23 days using the app
BON Loyalty replied November 30, 2023

Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘

We're here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏

Once again, thank you for taking the time to share your thoughts!