Reviews (1,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.
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Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.
Dear Kiesha,
BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.
From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.
Hope to hear from you soon.
Sincerely,
Cara
BON Team
Amazing app with outstanding support. Very responsive and good help. Also the app has a lot of features what we need in order to create a good loyalty program.
Hello,
Thank you for your review. We will share this with the app team to let them know how we are doing
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Great app with a lot of flexibility when it comes to customization and multilingual support. Maxxie, Chelsea, Cady, Anna and Cara have all been extremely supportive and helpful in explaining the features along the way of our implementation that will soon go live and interfacing with the developers to fix a couple of things that were needed for the app to work seamlessly on our theme. So far so good for the app and the support team. Well done!
Hi AlemaProShop,
Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Fonctionnalités complètes et surtout pouvant être complètement traduites, y compris les boutons d'action (au contraire de certains de leurs concurrents, notamment celui commençant par un S). Service client tip top, mes remerciements à Mia et Maxxie. Je recommande.
Bonjour La Sélection du Pro,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site Web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles !
I highly recommend BON ! Chelsea were wonderful with me, helped me quickly with a good avdices. Congratulations for this amazing customer service !!!
Dear Maison najen nature,
We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team.
Really nice features. I had some problems with activating it but Anna resolved my issue within a minute. Would recommend to anybody using their services!
Hello Zlatkov
Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team
Setup was a seamless and you cannot beat the customer service. Anna has been amazing in walking me through any questions I had. She has been very informative and has handled everything with kindness and professionalism. I highly recommend this app.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
App runs really well and is easy to set up. Thanks to Cady for helping me set up and adjust the branding and design of my widget! Thank you
Hello Geek Crate,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This app is very easy to set-up and amazing customer support service. Maxxie responded to my queries quickly. I am yet to launch the BON app and see the results as I'm still setting up my Shopify store.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I was attended to by Anna, who was very attentive and helpful. The app is very good too. Very good support and development team.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!