Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

April 24, 2024

The app is just fantastic ! It looks just beautiful and you can literally adjust EVERYTHING! I looked at a few apps but this is definitely the most aesthetic one. On top of that it literally makes FUN participating for your customers in the loyalty Programm because the action buttons are just made to press on. I tried it if the point of view of a customer for my ship and I just loved it and immediately wanted to upgrade my subscription plan for this app. The customer service is also outstanding and very nice and helpful! don‘t look any further, get this app !

GOLDZ
Germany
About 1 month using the app
BON Loyalty replied June 17, 2024

Hello GOLDZ
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 17, 2024

The app provides great features along with fantastic support. Thank you to the team at BON incuding Cara, Sophie and Maxxie, who have been so helpful with setting up our loyalty system.

GimokaCoffeeUK
United Kingdom
4 months using the app
May 12, 2024

Awesome app with an amazing customer service, Maxxie helped me with the setup of alot of custom things for my need and she was nothing but professional and helpful and very fast. I recommend this app to anyone who wants a great app for rewards.

Lazybut
Egypt
14 days using the app
May 12, 2024

I've started the setup process with BON: Loyalty and I have had lots of questions. Anna has been extremely helpful and responsive. I downloaded another app and it took over 24 hours to receive a response from them. I will stay with BON simply because they are there when I need them. As a new e-commerce start-up, 5 star service is the most important to me.

miix mii Hair Co.
United States
5 days using the app
May 2, 2024

Cady was very helpful! I needed to export and import customer information from a previous app. Cady made this transition simple and quick. I am very satisfied with the support team with BON.

The Tiny Tantrum
United States
6 months using the app
BON Loyalty replied May 8, 2024

Hello The Tiny Tantrum,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 24, 2024

Support is literally the best! I use chat feature and they always answer in a timely manner and have resolved every issue I've contacted them about.
The app is terrific and very easy to setup and use. On the front end, customers find it easy to use!

Coastal Loft
United States
3 months using the app
BON Loyalty replied June 17, 2024

Hello Coastal Loft
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

May 30, 2024

The Customer Service was very prompt and she focused on fixing my problem quickly!

ZenBlends Juice Bar
United States
3 months using the app
May 30, 2024

Excellent loyalty tool: straight forward, complete, easy to use and customizable. Support is also responsive. Maxxie was specially efficient and very nice. Thank you!

Bodegas EL GRIFO
Spain
8 days using the app
April 24, 2024

A great experience so far. Customer service by Mia has been wonderful, she was immediately on the support chat asking if I had any questions or concerns. I asked about an extension for trial and they quickly added more time, no questions asked. Great user interface, navigation seems easy and customization seems broad and intuitive. Thank you!

Cookie Cottage
United States
2 months using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 16, 2024

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

Satopradhan
India
BON Loyalty replied November 19, 2024

Hello Satopradhan,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!