Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

March 18, 2024

Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!

MOOPS
Italy
About 2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 9, 2024

Just started using the app. Loved the customer experience. Aster has been very patient with my queries and was helping set up the app and solving the queries for almost an hour. Couldn't have asked for a better experience for a first impression!

General Tag
United States
6 months using the app
BON Loyalty replied February 20, 2024

Good day to you General Tag,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

January 6, 2024

Great app and awesome free plan with plenty of features.

Customer service is even better - Anna was especially helpful but all the staff at BON have been extremely helpful.

Thanks,
Hugo

The Natural Vet
United States
6 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

November 19, 2023

I ran into a little snag this morning SUNDAY. I contacted Bon Loyalty Rewards via online chat. I received a message saying all their techs were off on Sunday for a break. Which is totally understandable!

To my surprise Anna from Bon Loyalty responded on her day off. Fixed my problem in 5 minutes.

Great app and fantastic customer service! Thanks so much Anna!

The Tea & Spice Shoppe
Canada
9 months using the app
BON Loyalty replied November 20, 2023

Hi The Tea & Spice Shoppe,

Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!
Liam
BON team

October 13, 2023

Great support from BON team, super fast response and solving the issue. I would give 5 stars to support team (Daisy). But for the product I would give only 4 stars, currently intergration with review apps are quite limited, there is no Loox for example.

Tea Eats
Germany
9 months using the app
BON Loyalty replied October 23, 2023

Dear Tea Eats,

BON team wanted to express my sincere gratitude for your fantastic 5-star review! Your feedback is truly appreciated.

Your words encourage us to continuously improve our app and ensure that it lives up to your 5-star expectations. We're dedicated to delivering the best experience possible, and your support fuels our drive to achieve this goal.

Thanks so much!
Liam
BON team

March 27, 2024

Great support! We had a few custom integrations needed and Maxxie was super helpful and responsive. Thanks again!

Mountain Baby
Canada
14 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 25, 2024

El mejor soporte para este tipo de plataformas, rápido y efectivo. Además la app es muy fácil de configurar y comparada con otras es muy intuitiva y a la vez poderosa

Seasons Love Your Skin
Mexico
About 4 hours using the app
BON Loyalty replied July 3, 2024

Hola Seasons Love Your Skin,

¡Muchas gracias por tomarse el tiempo para dejarnos una maravillosa reseña de cinco estrellas!

Si alguna vez necesita ayuda o tiene alguna pregunta, no dude en comunicarse con nosotros. Puede chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudar en todo lo que podamos!

March 22, 2024

Chelsea has been so helpful with our setup of our loyalty scheme, they helped with the custom development we needed to make the app work for us, would recommend using for loyalty schemes

Dynamic Office Solutions
United Kingdom
14 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 25, 2024

These guys are great! The support is just amazing. Thanks to Anna by the way. My platform is now running as it should

DMNInvestingClub
Portugal
2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 15, 2024

Super fast, great and professional support service. In this case Maxxie was super fast and nice with me. Super support serivce!

A Todo Motor
Spain
3 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!