Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

November 22, 2023

The app is really easy to use and if you do have a question, the team is very fast in responding and helping. Also very kind! Great app and lots of options to customize, love it!

Zèvy
Netherlands
8 days using the app
BON Loyalty replied November 30, 2023

Good day to you Zèvy

Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ Great UI and timely support are always our goals when developing the app, and we are more than happy to know that it impresses you the most!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 8, 2023

I love the app and my customers love it

Émeraude Boutique
United States
About 2 years using the app
BON Loyalty replied December 12, 2023

Hello Émeraude Boutique,

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

February 21, 2024

Perfect support with immediate answers and availability for app customization according to our needs.

Craft Resin
United Kingdom
About 2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 10, 2023

So far it's great! It was easy to set up and install. I had a few questions and Genie was great at answering them and getting back to me quickly - even on a Sunday morning!

Rachel Rene
United States
6 days using the app
BON Loyalty replied December 12, 2023

Hello Rachel Rene,

Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

February 12, 2024

Great app – easy to install and set up the rewards system. Highly recommended. Anna at Bon's customer support is awesome – any question was responded within a few minutes!

Nico&Pouch
Sweden
4 days using the app
BON Loyalty replied February 20, 2024

Greetings Nico&Pouch

Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive to provide better services, as you're our incentive to develop BON

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

December 19, 2023

Really great customers service from everyone at BON, always really helpful and quick whenever we have needed support.

Ruby Violet Ice Cream & Sorbet
United Kingdom
10 days using the app
BON Loyalty replied January 14, 2024

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia

April 15, 2024

Super fast, great and professional support service. In this case Maxxie was super fast and nice with me. Super support serivce!

A Todo Motor
Spain
3 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 29, 2024

Emile was very prompt with assistance. And the app is very quick and easy to use! I love the customization it offers.

Amusement Barn
India
25 days using the app
BON Loyalty replied February 20, 2024

Hello,

Thanks for your kind words about Emile. Your review means a lot to us and lets us know we’re on the right track!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 16, 2024

Easy to use and setup, great help from Chelsea

Polarwise
Netherlands
4 months using the app
BON Loyalty replied February 20, 2024

Greetings Polarwise,

Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive for providing better services, as you're our incentive to develop BON

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

November 14, 2024

so far so good

Zero Salt
New Zealand
BON Loyalty replied November 19, 2024

Hello Zero Salt,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!