Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

March 8, 2024

Great support of Cady, very quick. Thank you.

Taboga CBD Shop
Spain
3 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 27, 2023

I like the app's simplicity and no-nonsense features. It helped alot in customer acquisition and retention with my other businesses, so I am using this now for my latest project. Id like to commend Genie for the very prompt assistance to my queries and request

Bantayan Direct
Philippines
17 days using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

December 13, 2023

Genie was very fast and friendly. Looking forward to using BON

Personalize It Toledo
United States
About 1 month using the app
BON Loyalty replied December 18, 2023

Hello Personalize It Toledo

We're so grateful for your 5-star rating! Thank you for being an amazing customer💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
🎄🎅 Best wishes for a joyous Christmas! 🎁

March 21, 2024

This app is very easy to set-up and amazing customer support service. Maxxie responded to my queries quickly. I am yet to launch the BON app and see the results as I'm still setting up my Shopify store.

Kkul Skin
India
1 day using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 4, 2024

Anna was very helpful in showing me the features of BON!

YoLink
United States
About 1 month using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 29, 2024

Thank you Cara for her support ... App looks very user friendly - with all related settings ... you can do customization as you wish and if you stuck then development team supports so well ...

Erenor Cosmetics
Hungary
2 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 5, 2024

really nice and efficient app. very easy to set up. my only complaint is you cant activate the welcome email unless you upgrade. while i do understand other options not being available on the free, it would be nice for customers to receive a confirmation welcome email regardless of the plan.

ShadedbyShanell
United States
About 8 hours using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

December 22, 2023

We decided to trial BON loyalty app for our site, and needed a minor design customization. The staff is very responsive and the dev team got our request taken care of within 1 business day. So far we are happy with the tools and attentiveness of the team! Thank you to the dev team!

Shelf Love Collective
United States
2 days using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

January 24, 2024

Excellent app and customer support, thanks Maxxie!

Jelt
Colombia
7 months using the app
BON Loyalty replied January 29, 2024

Hello Jelt

We're so grateful for your 5-star rating! Thank you for being an amazing customer💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

January 22, 2024

Great support, very helpful. Chelsea has an answer for every question.

Ihr Parfum
Germany
3 months using the app
BON Loyalty replied January 29, 2024

Hello Ihr Parfum

We're so grateful for your 5-star rating! Thank you for being an amazing customer💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.