Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

June 25, 2024

El mejor soporte para este tipo de plataformas, rápido y efectivo. Además la app es muy fácil de configurar y comparada con otras es muy intuitiva y a la vez poderosa

Seasons Love Your Skin
Mexico
About 4 hours using the app
BON Loyalty replied July 3, 2024

Hola Seasons Love Your Skin,

¡Muchas gracias por tomarse el tiempo para dejarnos una maravillosa reseña de cinco estrellas!

Si alguna vez necesita ayuda o tiene alguna pregunta, no dude en comunicarse con nosotros. Puede chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudar en todo lo que podamos!

February 26, 2024

Great customer service. Cara and Anna were great. They were so helpful with my questions and they took care of my needs quickly!

Raza Golf Co.
United States
6 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 8, 2023

Awesome customer service, Anna helped me with everything I needed!

emilie.mx
Mexico
10 days using the app
BON Loyalty replied December 12, 2023

Hello emilie.mx,

Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

December 17, 2023

Very good app and the suport is very very good. Thank you. Recommend.

BioUnique
Romania
3 months using the app
BON Loyalty replied December 18, 2023

Hello BioUnique

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

December 21, 2023

Working with Anna was delightful! Their customer service team was readily available to address any questions or concerns throughout the setup process. I'm excited to see how the reward program works for my website!

Elys Kay Kreations LLC
United States
About 21 hours using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 27, 2024

Love Love Love this app, so easy to use and customer service is awesome! I would recommend for anyone.

Dirtbag Gold
Australia
3 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 8, 2024

Excellent customer service through the free trial. Maxxie answered all our questions accurately and promptly. Our only issue is with the app itself and not being able to customize certain features that are critical to our success.

Golden Galleon
United States
7 days using the app
BON Loyalty replied February 12, 2024

Good day, I'm Cara, heading up customer care at BON Loyalty app! The feature you are looking for, is it the feature to exclude certain products from earning points (Like ones currently on sale)?

We're going to discuss with our Dev team to hash out and expand on your idea. Hope we can deliver that 5-star experience. Truly appreciate your feedback 🙏 BON always strives to grow based on customers' feedback and yours is always our greatest motivation 💖

February 22, 2024

Easy to use and excellent customer support. Emile was attentive and responded quickly to my questions.

Heirloom Amalgam
United States
14 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 6, 2023

Fast,polite and right on point service from Genie! 5/5

Lullabies
Greece
10 days using the app
BON Loyalty replied December 12, 2023

Hello Lullabies

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

February 7, 2024

Easy to use and great service from Anna!

Maudzie
United States
3 months using the app
BON Loyalty replied February 20, 2024

Hi Maudzie,

Our team, especially Anna, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team 💓