Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

January 17, 2024

nice support and a good app! for enhancing your customer experience.

ร้านของขวัญ
Thailand
9 days using the app
BON Loyalty replied January 29, 2024

Hello ร้านของขวัญ

Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service.

When you need our assistance, don't hesitate to reach out to us via chat and email at help@bonloyalty.com!

April 9, 2024

Super service rapide, à l'écoute de nos demandes et que dire de Anna! Incroyable service à la clientèle!

Vogel Saint-Jérôme
Canada
16 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 29, 2024

I had a small issue regarding the widget and after being in contact with the support services it was resolved within 5 minutes. Great service so once again thanks Maxxie! Furthermore, the options of the app are great if you are looking for a loyality program. Personally would love the referal system to include more rewards for Instagram and TikTok.

MyLuca
Netherlands
About 2 hours using the app
BON Loyalty replied February 20, 2024

Good day to you MyLuca!

Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.

If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!

Yours sincerely,
Liam
BON Team

April 16, 2024

I just installed the app about an hour ago and Anna has been very helpful with the starting steps. Look forward to getting everything going!

SullivansTrim
United States
34 minutes using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 7, 2024

BON looks to have what we are looking for, I have just installed it on our site. I did run into a little issue with the installation (completely my fault) and Anna was efficient at sorting it all out for us, highly recommend based on the service it is 5 stars from us :)

Earth Candles Co.
New Zealand
About 1 hour using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 24, 2024

Still getting started but the setup process has been made easier with Cady's help, thank you!

Boulevard Flower Gardens
United States
About 3 hours using the app
BON Loyalty replied January 29, 2024

Hello Boulevard Flower Gardens

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 29, 2024

I like this app, not only is the customer support great "Maxxie" but it is straightforward to use if you are not a techy person, like me. I'm excited about the free plan since I'm a new business. My soon-to-be customers will love it also.

Rooted Vines
United States
About 1 hour using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 4, 2024

top services and support

Mediaeuro
Italy
About 2 hours using the app
March 4, 2024

I am brand new to this app but have been searching around for a good loyalty program for a while. This app has everything I had wanted and is easy to learn. It has a clean and modern UI and is user friendly to setup and start up. Customer support, I had gotten Anna, is quick to respond and is very nice to talk to.

BEAUTIMAXX-PLUS
United States
About 1 hour using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 1, 2024

I can't speak for the app just yet as I've only just installed it but so far I'm very happy. The features are exactly what I've been looking for and the installation was fairly easy (good since I'm not overly tech savy). Customer support was absolutely amazing! I had a couple of small issues (that were my fault completely) and I received help right away.

The Wool Pirate
Canada
About 1 hour using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.