Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

November 7, 2023

Super app et support parfait et très réactif ! Merci Emilie pour le suivi ;)

Pap et Pille
France
12 days using the app
BON Loyalty replied November 8, 2023

Hi Pap et Pille,

We are so glad that our team, especially Emilie has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Liam
BON Team.

April 6, 2024

Great loyalty app and Anna S is very helpful in the chat

Save with Sarah
United Kingdom
About 9 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 16, 2024

The app was very easy to use with lots of customisation for my brand, customer support was friendly and helpful, Anna assisted with my enquiries fast and efficient, thank you very much

Luxury Sunset
United Kingdom
About 1 hour using the app
BON Loyalty replied February 20, 2024

Hi Luxury Sunset,

We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

February 1, 2024

Maxxie was very very helpful. Im switching over from a very well known loyalty app to Bon bc of how well it fits within my budget & the amazing features.

Kiss of Silk
United States
About 2 hours using the app
BON Loyalty replied February 20, 2024

Good day to you!

Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.

If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!

Yours sincerely,
Liam
BON Team

November 19, 2023

Bonne expérience, bonne application, merci Anna :)

Dreamsfr
France
7 months using the app
BON Loyalty replied November 20, 2023

Hello Dreamsfr
Your 5-star review made our day! We're deeply grateful for your support and kind words. Looking forward to serving you again soon!
Liam
BON team

December 27, 2023

This app is exactly what I have been looking for. I had tried a few others before but I didn't like them. Glad I found BON.

I also had a little issue with the customization but the customer service was superb. Anna helped me solving the issue even when it's Christmas holiday time, I really appreciate it. Forgot to leave a review because I got distracted haha so this is a bit late.

Thank you!

momoaintnofluff
Indonesia
6 minutes using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

October 19, 2023

Genie was awesome

DorWood Market
United States
About 2 months using the app
BON Loyalty replied October 23, 2023

Thank you so much for taking the time to post a review about your experience with the BON app and our support staff, Genie. Your feedback is incredibly important to us. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. 💘🙌

If you have any further feedback or suggestions, please feel free to reach out to us. We are always here to listen and improve our services.
Best regards,
Liam
BON Team

June 27, 2024

wonderful attention and support from Cady

Mi tienda
Mexico
BON Loyalty replied July 3, 2024

Hello Mi tienda,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 11, 2024

Just installed BON: Loyalty on my store and had a great experience with Anna from support team. Very knowledgeable, friendly, quick and patient.

Impressed so far

Hypergoat Coffee Roasters
United States
About 2 hours using the app
BON Loyalty replied January 14, 2024

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia

February 14, 2024

the most kind and effective customer support in my life

JustHODL
Nicaragua
About 1 hour using the app
BON Loyalty replied February 20, 2024

Hello,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.