Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

January 1, 2024

I can't speak for the app just yet as I've only just installed it but so far I'm very happy. The features are exactly what I've been looking for and the installation was fairly easy (good since I'm not overly tech savy). Customer support was absolutely amazing! I had a couple of small issues (that were my fault completely) and I received help right away.

The Wool Pirate
Canada
About 1 hour using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

December 29, 2023

I just joined the program and so far everything seems very straightforward and simple. I did had a little trouble finding or figuring out how to display it on my store, but Maxxie did an awesome job directing me and answering all of my questions. She made sure that everything was in order before moving to the next question. Thank you!

Her Lovely Crystals & RaAe
United States
About 2 hours using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

January 11, 2024

Anna was very helpful!

Addy & Ry Boutique
United States
6 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

December 1, 2023

Just getting started on it and I requested some things not readily available to be installed/setup, Maxxie was quick to help and they're making it happen how I wanted it despite it not being an actual option to do on my end. Very good customer service!

The Golden Stitch Prop Shoppe
United States
About 1 hour using the app
BON Loyalty replied December 6, 2023

Dear The Golden Stitch Prop Shoppe

Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

January 31, 2024

the services they provide are very quick. they solve any problem within minutes. I loved their service and responsibility towards their work

Essential Livins
India
About 3 hours using the app
BON Loyalty replied February 20, 2024

Hi Essential Livins,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

April 29, 2024

App runs really well and is easy to set up. Thanks to Cady for helping me set up and adjust the branding and design of my widget! Thank you

Geek Crate
United Kingdom
27 minutes using the app
BON Loyalty replied May 8, 2024

Hello Geek Crate,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 20, 2024

I've just set up the app and Anna was available during the whole process to help me with individual inquiries in a matter of seconds. Looking forward to testing this app but I'm sure it will work just fine. Thanks!

Amari Wear
Switzerland
40 minutes using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 19, 2024

Amazing service and great app for growth!

Flovita
Netherlands
2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 24, 2023

A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.

Very Crafty
United Kingdom
2 days using the app
BON Loyalty replied November 30, 2023

Dear Very Crafty,

Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team.

March 2, 2024

Great app and great support, thank you Anna.

Keida
Romania
20 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!