Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

January 18, 2024

Ja waar moet ik beginnen over de app BON: Loyalty Rewards Referral. Het is ten eerste een fantastische app met ontzettend veel mogelijkheden. Als je op zoek bent naar een app voor Loyalty Rewards, dan hoef je niet verder te zoeken. Kies gewoon voor deze app. Het is zeer betaalbaar en er is een ontzettend goede klantenservice die je met elk probleem of vraag op elk moment helpt. Elke keer als ik een vraag heb wordt ik direct geholpen. De mogelijkheden zijn onbeperkt en onze klanten zijn er razend enthousiast over.

Al met al, een dikke 5 sterren waard en twijfel niet te lang. Kies voor deze app!

Pokéreus
Netherlands
2 months using the app
BON Loyalty replied January 29, 2024

Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!

February 4, 2024

Maxxie is the best Support Member 5/5

PaketeHaus
Austria
5 months using the app
BON Loyalty replied February 20, 2024

Hi PaketeHaus,

Our team, especially Maxxie, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team 💓

December 12, 2023

Great service and good app

Kamana
United States
About 2 months using the app
BON Loyalty replied December 18, 2023

Hello Kamana

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

March 9, 2024

The customer support team is fantastic! The customer support officer servicing me earlier was Anna. Replied to my queries very promptly. So far I like the app interface, love it so far.

Wuge Miracle
Singapore
About 24 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 8, 2023

So far my experience has been great. Customer service is responsive and has been able to assist with very little delay. The app itself is very intuitive and is sure to be popular amongst customers.

Civilly Righteous Clothing
United States
About 3 hours using the app
BON Loyalty replied December 12, 2023

Hello Civilly Righteous Clothing,

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

March 25, 2024

Maxxie Was the best support Ever ! Thank you for having that valued employees !

Wicked.gr
Greece
About 6 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 19, 2023

Bonne expérience, bonne application, merci Anna :)

Dreamsfr
France
7 months using the app
BON Loyalty replied November 20, 2023

Hello Dreamsfr
Your 5-star review made our day! We're deeply grateful for your support and kind words. Looking forward to serving you again soon!
Liam
BON team

January 30, 2024

This app keeps no record of emails it sends out to customers and no chronological record of customer actions.

Miracle Botanicals Essential Oils
United States
17 days using the app
BON Loyalty replied January 31, 2024

[Update Feb 02]
Dear Hope, we have exported data reports on customer activity and emails. Ready to send to you! Please chat or call us whenever you have any further feedback. Thanks a bunch!

[Update Feb 01]
Hope my emails didn't get lost in your inbox. We've sent reports regarding customer activity. As for the email history, we're developing a feature for you to view it online through the app and will also send you reports in the form of data files. If you receive our data file, please let us know. Thanks so much!

---------------------
[Jan 30th]
Dear Miracle Botanicals Essential Oils team,

While the email analytics system is under development and will be ready to launch this Q1/2024, a record of customer actions was sent to you immediately upon your request on January 30th. Here you can find all the history of customer activities such as earning points, redeeming points, and referring friends... Kindly check again and let us know if you need any further data, we are always ready to prepare detailed reports for our precious shop owners.

Customer feedback is truly important and we cherish each of your recommendations. With 24/7 service, we could chat or meet to discuss further. Would you be open to having a conversation, allow us a chance to explain any misunderstanding? 🙏

March 8, 2024

Maxxie and Cara are both very good customer service agents, super quick to answer questions!

Lonsdale Leather
Canada
1 day using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 27, 2023

This app is exactly what I have been looking for. I had tried a few others before but I didn't like them. Glad I found BON.

I also had a little issue with the customization but the customer service was superb. Anna helped me solving the issue even when it's Christmas holiday time, I really appreciate it. Forgot to leave a review because I got distracted haha so this is a bit late.

Thank you!

momoaintnofluff
Indonesia
6 minutes using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.