Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

November 3, 2023

Anna was very helpful in helping me navigate the app.. thank you

Growing Roots HGS
United States
4 days using the app
BON Loyalty replied November 5, 2023

Dear Growing Roots HGS,

It's wonderful to know that you had a 5-star experience with Anna and our Support team. 😃 Thank you for your support and for taking the time to share your feedback.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team

March 31, 2024

Ich habe kürzlich BON in meinen Shopify-Store integriert. Der Einrichtungsprozess einfach. Und das Support-Team, vor allem Maxxie sind spitze.

KAZKA
Germany
2 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 11, 2023

Après avoir été sur une application similaire , j’ai connu bon loyaly je trouve l’application très performante et plus d’option a offrir au mes clients ils en sont très content je recommande fortement cette application.

Natukana CBD
France
16 days using the app
BON Loyalty replied November 16, 2023

Hi Natukana CBD,

Thanks so much for taking the time and sharing your experience with us in that wonderful review! For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.

All the best,
Mia
BON Team.

February 1, 2024

After using another loyalty app, I was so glad to find BON! It is so much easier to use and the support is amazing! Highly recommend to any business owner wanting to reward your loyal customers. These programs really work in building business. Thanks BON!

Matakana Old School Inc
New Zealand
33 minutes using the app
BON Loyalty replied February 20, 2024

Hello Matakana Old School Inc,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

January 18, 2024

Great app and stellar support from Anna.

Alexandrie Cellars
United States
2 months using the app
BON Loyalty replied January 29, 2024

Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^

February 4, 2024

Maxxie is the best Support Member 5/5

PaketeHaus
Austria
5 months using the app
BON Loyalty replied February 20, 2024

Hi PaketeHaus,

Our team, especially Maxxie, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team 💓

March 17, 2024

Εκπληκτικό customer service μέσω chat, παρόλο που ήταν Κυριακή η Άννα με βοήθησε απόλυτα σε ότι χρειάστηκα. Συνιστώ να το δοκιμάσετε.

glamcapsule
Greece
About 2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 24, 2023

A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.

Very Crafty
United Kingdom
2 days using the app
BON Loyalty replied November 30, 2023

Dear Very Crafty,

Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team.

April 4, 2024

le système est planter et personne pour aider

La boite à Penny
Canada
22 days using the app
BON Loyalty replied April 5, 2024

Je vous remercie sincèrement d'avoir envoyé votre retour ! Notre équipe de support est disponible en ligne en permanence, mais nous n'avons pas encore reçu de demande d'assistance de votre part. Afin de vous fournir une assistance rapide et efficace, je vous prie de décrire plus en détail le problème que vous rencontrez afin que nous puissions le résoudre rapidement. Alternativement, nous pouvons organiser une réunion sur Google Meet pour vous guider dans l'utilisation de l'application de manière rapide et pratique.

☘️ Merci beaucoup, nous attendons avec impatience votre réponse.

October 25, 2023

really helpful customer service and completely understood why it was that I needed some amendments to fit in with our brand, a critical thing for us. much more helpful than a lot of other apps!

eatTelfit
United Kingdom
About 1 hour using the app
BON Loyalty replied October 27, 2023

Dear eatTelfit,

We are so happy to receive your five star review 😊 Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out. We're here to help and look forward to making your experience even better!

Liam
BON team