Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

January 18, 2024

As a DIY'er, installing and setting up applications to your Shopify Store can be a daunting task. After doing some searching and reviewing similar customer loyalty apps, I decided to give BON a try. So far I am beyond impressed. Easy setup and customizations even for the free version, and once we get a bit more established we will definitely upgrade to a more comprehensive tier, but definitely plan to stock with BON. Their customer support has been very quick, Anna has provided the best service imaginable. This is the only customer loyalty app you need!

Pour Decisions Distillery
United States
About 3 hours using the app
BON Loyalty replied January 29, 2024

Hi Pour Decisions Distillery,

We're beaming with gratitude for your 5-star review! Thank you for sharing your positive experience. We're honored to have earned your trust!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

January 21, 2024

Easy to use app and I was able to find solutions and help with Anna. She helped me out with my problem with ease, and the app has all the features I needed for my customers. Also, hopefully in the future, they will have a QR feature for my customers to have on their apple wallet where my customer can use the QR in my store by triple tap and digital or QR will be scannable for our cashier. Thank you, Anna, for suggesting this to BON.

TheQD
Palestinian Territories
About 3 hours using the app
BON Loyalty replied January 29, 2024

Hello TheQD

We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

January 17, 2024

Je suis un utilisateur ravi de Bon Loyalty, une appli qui a grandement amélioré la fidélisation de mes clients sur ma boutique Shopify. Dès le départ, l'application s'est révélée être un atout précieux pour fidéliser ma clientèle, grâce à ses fonctionnalités intuitives, facile à mettre en place et efficaces. Mais ce qui a réellement fait la différence, c'est l'engagement et la réactivité exemplaires de l'équipe de support client et plus particulièrement Maxxie qui est un réel ange quand il s'agit de trouver des solutions.

À chaque fois que j'ai eu une question concernant la configuration de l'application ou des préoccupations liées à son utilisation, l'équipe de Bon Loyalty a répondu de manière rapide et professionnelle. Leur expertise et leur dévouement se reflètent dans la qualité du support fourni.

La facilité d'utilisation du chat en direct a toujours dépassé mes attentes. Leur volonté de résoudre les problèmes et de garantir une expérience utilisateur optimale est véritablement remarquable.

En tant que propriétaire de boutique en ligne sur Shopify, je recommande Bon Loyalty non seulement pour son impact positif sur la fidélisation des clients, mais également pour le niveau exceptionnel de support client offert. Merci à toute l'équipe de Bon Loyalty pour leur dévouement continu et leur service client exceptionnel !

GreenKids
Belgium
About 2 months using the app
BON Loyalty replied February 20, 2024

Salut GreenKids,

Merci beaucoup pour votre avis détaillé ! Notre équipe lit vos doux mots sur la facilité de configuration et de personnalisation de notre application ! C'est très gentil de votre part de prendre le temps de partager avec d'autres commerçants l'expérience satisfaisante du service BON !

Si vous avez d'autres demandes, veuillez nous contacter via notre chat en direct ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes toujours prêts à vous servir!

Cordialement,
Liam
BON team.

November 23, 2023

Great app and support
I can only recommend this app

SampleHack
Belgium
26 days using the app
BON Loyalty replied November 30, 2023

Dear SampleHack,

We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.

Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team

March 25, 2024

A fantastic app once it is up and running. Without lots of hidden charges and subscriptions. Maxxie was a huge help and very patient in helping me get the app up and running within a short space of time. Thank you so much Maxxie

TCM Schoolwear
Ireland
About 6 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 5, 2024

Priced reasonably for all the important features you need.
special thanks to Anna and Maxxie for being very responsive and helpful.

Yggdrasil Leaf Company
Singapore
About 13 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 22, 2023

Very fast reply, fixed the issue in minutes!

The Rusty Goat Embroidery Barn
United States
About 1 month using the app
BON Loyalty replied November 30, 2023

Hello The Rusty Goat Embroidery Barn

Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Liam
BON Team

December 22, 2023

Great Support, Anna was awesome

CheeseButta - Gourmet Products
United States
3 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

March 9, 2024

I had such a positive experience with BON! Tonight, I was setting up the app, but being not so tech-savvy, I hit a bit of a roadblock. Thankfully, I reached out to for assistance... Anna responded right away and took care of everything I needed help with promptly and efficiently. It's such a relief to know that I have such great support available whenever I need it. I'm really excited to start using the app, and knowing that there are fantastic people like Anna to assist me along the way makes the whole experience even better!

urbansunflowerboutique
United States
About 1 hour using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 19, 2024

We have recently moved to BON from a much more expensive app and have been more than happy with the transition.

BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.

CurlyMe Hair
United States
About 1 hour using the app
BON Loyalty replied January 29, 2024

Hello CurlyMe Hair,

Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team is jumping of happiness to see such a dedicated review from a customer like you. Looking forward to the opening.

May you have any further requests, just chat with us or email us at help@bonloyalty.