Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

December 21, 2023

Working with Anna was delightful! Their customer service team was readily available to address any questions or concerns throughout the setup process. I'm excited to see how the reward program works for my website!

Elys Kay Kreations LLC
United States
About 21 hours using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

March 25, 2024

A fantastic app once it is up and running. Without lots of hidden charges and subscriptions. Maxxie was a huge help and very patient in helping me get the app up and running within a short space of time. Thank you so much Maxxie

TCM Schoolwear
Ireland
About 6 hours using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 8, 2023

Great App, easy to use and great customer service, Especially from the lovely Anna !
Thanks alot for sorting those teething issues !

Dime City Sports Cards
New Zealand
7 days using the app
BON Loyalty replied November 10, 2023

Greetings Dime City Sports Cards,

Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Warmest regards,
Mia
BON Team

April 16, 2024

I just installed the app about an hour ago and Anna has been very helpful with the starting steps. Look forward to getting everything going!

SullivansTrim
United States
34 minutes using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 9, 2024

Super service rapide, à l'écoute de nos demandes et que dire de Anna! Incroyable service à la clientèle!

Vogel Saint-Jérôme
Canada
16 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 7, 2024

Easy to use and great service from Anna!

Maudzie
United States
3 months using the app
BON Loyalty replied February 20, 2024

Hi Maudzie,

Our team, especially Anna, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team 💓

December 6, 2023

Fast,polite and right on point service from Genie! 5/5

Lullabies
Greece
10 days using the app
BON Loyalty replied December 12, 2023

Hello Lullabies

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

January 18, 2024

As a DIY'er, installing and setting up applications to your Shopify Store can be a daunting task. After doing some searching and reviewing similar customer loyalty apps, I decided to give BON a try. So far I am beyond impressed. Easy setup and customizations even for the free version, and once we get a bit more established we will definitely upgrade to a more comprehensive tier, but definitely plan to stock with BON. Their customer support has been very quick, Anna has provided the best service imaginable. This is the only customer loyalty app you need!

Pour Decisions Distillery
United States
About 3 hours using the app
BON Loyalty replied January 29, 2024

Hi Pour Decisions Distillery,

We're beaming with gratitude for your 5-star review! Thank you for sharing your positive experience. We're honored to have earned your trust!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

April 29, 2024

App runs really well and is easy to set up. Thanks to Cady for helping me set up and adjust the branding and design of my widget! Thank you

Geek Crate
United Kingdom
27 minutes using the app
BON Loyalty replied May 8, 2024

Hello Geek Crate,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 21, 2024

Easy to use app and I was able to find solutions and help with Anna. She helped me out with my problem with ease, and the app has all the features I needed for my customers. Also, hopefully in the future, they will have a QR feature for my customers to have on their apple wallet where my customer can use the QR in my store by triple tap and digital or QR will be scannable for our cashier. Thank you, Anna, for suggesting this to BON.

TheQD
Palestinian Territories
About 3 hours using the app
BON Loyalty replied January 29, 2024

Hello TheQD

We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.