Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

March 8, 2022

I am still setting up but it seems super easy and simple to use and fits very well with my site. I am excited to see how this boost customer retention. Emile with customer support is absolutely fantastic and helped me with my query and kept me entertained while we waited.

The Crafting Bean
United States
About 1 year using the app
BON Loyalty replied March 8, 2022

Hi The Crafting Bean 💖

Thank you a thousand for your kind words! Emile was so happy reading this review. It's our pleasure to have such a lovely customer like you 🥰. We hope for fruitful cooperation with you! 😊

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

September 1, 2022

I just installed the app, and it really has a lot of customizations and features for a free app. Completely modern design and up to date! They seem to have really good support too, I was helped by Anna who was very friendly and helpful. Continue with the good job! :)

Cosmetic-Nabeu
Sweden
About 1 year using the app
BON Loyalty replied September 2, 2022

Good day to you Cosmetic-Nabeu,

Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you😊 We're so glad that you are enjoying your experience with BON till far. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them🥰 Your precious support motivates us to keep on developing the app and providing better services to our precious customers.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team.

February 6, 2022

I really would recommend this APP for anybody looking for a referral and loyalty program the app is user-friendly and has a great dashboard. the customer service and especially Emile is from another world Thank you Guys best of luck ...

zenhair-shop
United Arab Emirates
About 1 year using the app
BON Loyalty replied February 7, 2022

Hi zenhair-shop,

It's so great to have you with us! Emile and our team can't be any happier to have satisfied you with BON 😄 Thank you a lot for entrusting in our app and sharing us with other merchants!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

Edited October 26, 2023

Anna is one of my favorite support personnel! She's always so helpful and positive. She has even taken a couple of our discussions to the developers for suggestions and app improvement. I really feel that BON is a partner to our company and not simply a service.

NanoScapes
United States
About 1 year using the app
BON Loyalty replied October 17, 2022

Wow, we were blown away by your sweet words, Anna and our whole team really appreciate the time you took to write such a detailed review! ^^

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 28, 2022

Nice app with super quick support system. Carrey, from the support team helped me to unlock all the features. Kudos to the team and app.

Kavi The Poetry-Art Project
India
About 1 year using the app
BON Loyalty replied November 30, 2022

Hi Kavi The Poetry-Art Project,

Thank you so much for your review! We are all so happy that our app and especially Carrey - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,

Mia
BON team

April 8, 2022

I used this app and ran into some trouble where I needed some customer service and I got a woman named Emile. She was super nice, respectful and clear in her instructions. The world would be a better place if there was an ocean of Emile's out there as customer support workers. The app is great as well.

Lion and the Lamb Shop
Australia
About 1 year using the app
BON Loyalty replied April 8, 2022

Dear Lion and the Lamb Shop

Your review just made our world better 🤩 And not just Emile but our whole team would feel pleasure to bring you that outstanding experience - when you are just being an amazing customer of ours? With your words, we clearly understand how happy we are to have you in BON team 🤗.

It's always our pleasure to support you. If you have any questions, just leave us a message or email us at help@bonloyalty.com.

All the best,
Mia
BON Team

August 12, 2022

Gostei bastante do app. Muito intuitivo e dinâmico. Comecei a usar hoje, vamos ver como ele se sai nos próximos dias.

Eboni
Brazil
About 1 year using the app
BON Loyalty replied August 17, 2022

Olá

Muito obrigado por sua revisão incrível! Trazer uma interface de usuário simples e amigável também é um dos nossos principais objetivos ao desenvolver o BON. Obrigado pela sua confiança no BON Loyalty! Nós trabalharíamos mais para desenvolver novos recursos e melhorar nossa equipe de suporte para ajudá-lo melhor em seus negócios.

Estamos a apenas uma mensagem de distância via chat ao vivo ou endereço de e-mail help@bonloyalty.com. A sua satisfação é sempre o nosso orgulho e alegria!

Mia
Equipe BON

September 13, 2021

I just installed this app. So far it has been very easy to install, customisation is a breeze and easy integration. A great free plan and the customer service amazing. I hear there are email notifications being launched soon which will be take it to the next level. A great app and plan for my business just starting out.

Seek & Ramble
Australia
About 1 year using the app
BON Loyalty replied September 13, 2021

Good day to you Seek & Ramble!

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia

April 27, 2022

App superfácil de instalar y de configurar. Cumple con su cometido y la atención es muy buena, recomendada 100%.

Yatoys
Venezuela
About 1 year using the app
BON Loyalty replied April 28, 2022

Saludos equipo Yatoys

Nos gustaría expresar nuestra gratitud por sus increíbles comentarios 🥰. Estamos felices de que haya descubierto que nuestra aplicación es fácil de usar y definitivamente trabajaremos más duro para brindarle más funciones y un estándar de servicio satisfactorio.

Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com, no dude en contactarnos cuando necesite nuestra ayuda.

Mis mejores deseos,
Mia
BON Team

March 8, 2022

I used this for a while, so far so good that can fill what I need.
And the customer service is good, kind Emily has helped me a lot with it. We will see if this helps me in the next few days.

Yahime
China
About 1 year using the app
BON Loyalty replied March 8, 2022

Hi Yahime.

Emile is extremely ecstatic to hear that she could impress you with her support!! Thank you so much for your amazing compliment. I really appreciate you taking the time out to share your experience with us! We are lucky to have a customer like you as you are our incentive to make BON to become better 🥰
It’s so delighted to know you are happy with the customer service you’ve experienced. Thank you for letting us know that we do our job well! We'll try our best to support you whenever you need us.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Cheers,
Mia
BON Team.