Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

October 7, 2022

The customer service has been amazing, have been working with them for about a month now prepping for our store to go online (we already integrated it with our instore POS). They're quick to respond and usually have a solution for me instantly. 10/10

The Veganist
Canada
About 1 year using the app
BON Loyalty replied October 9, 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

September 15, 2022

I use this app to do my tier rewards, they are quick to respond and are so kind to help with setting my system up!

wafflecult
United States
About 1 year using the app
BON Loyalty replied September 16, 2022

Dear wafflecult,

Your amazing review has made our whole day! Our support team is so happy to hear that they can assist you along the setup.

Please feel free to send us a message via our live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

July 4, 2022

The app is so easy to use and has a beautiful interface. Anna was helpful, kind, and personable when I needed help, too! ^-^

Strawbaby Shoppe
United States
About 1 year using the app
BON Loyalty replied July 5, 2022

Great day to you guys, Strawbaby Shoppe team,

Thank you for a lovely review 💕 So glad you found BON user-friendly and a good-looking interface! We and Anna strive to actually bring value and prompt support to our dearest merchants ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

Edited June 16, 2022

Thank you, BON! Will now try to integrate rewards and programs in our newly created website. More powers! Daisy is very responsive and helpful too.

Books From US
Philippines
About 1 year using the app
BON Loyalty replied June 17, 2022

Dear Books From US,

Daisy was full of happiness hearing that she could impress you with her service 🤗 We are all here to provide excellent service to our dearest merchants, and thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

March 8, 2022

I am still setting up but it seems super easy and simple to use and fits very well with my site. I am excited to see how this boost customer retention. Emile with customer support is absolutely fantastic and helped me with my query and kept me entertained while we waited.

The Crafting Bean
United States
About 1 year using the app
BON Loyalty replied March 8, 2022

Hi The Crafting Bean 💖

Thank you a thousand for your kind words! Emile was so happy reading this review. It's our pleasure to have such a lovely customer like you 🥰. We hope for fruitful cooperation with you! 😊

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

September 1, 2022

I just installed the app, and it really has a lot of customizations and features for a free app. Completely modern design and up to date! They seem to have really good support too, I was helped by Anna who was very friendly and helpful. Continue with the good job! :)

Cosmetic-Nabeu
Sweden
About 1 year using the app
BON Loyalty replied September 2, 2022

Good day to you Cosmetic-Nabeu,

Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you😊 We're so glad that you are enjoying your experience with BON till far. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them🥰 Your precious support motivates us to keep on developing the app and providing better services to our precious customers.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team.

February 6, 2022

I really would recommend this APP for anybody looking for a referral and loyalty program the app is user-friendly and has a great dashboard. the customer service and especially Emile is from another world Thank you Guys best of luck ...

zenhair-shop
United Arab Emirates
About 1 year using the app
BON Loyalty replied February 7, 2022

Hi zenhair-shop,

It's so great to have you with us! Emile and our team can't be any happier to have satisfied you with BON 😄 Thank you a lot for entrusting in our app and sharing us with other merchants!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

Edited October 26, 2023

Anna is one of my favorite support personnel! She's always so helpful and positive. She has even taken a couple of our discussions to the developers for suggestions and app improvement. I really feel that BON is a partner to our company and not simply a service.

NanoScapes
United States
About 1 year using the app
BON Loyalty replied October 17, 2022

Wow, we were blown away by your sweet words, Anna and our whole team really appreciate the time you took to write such a detailed review! ^^

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 28, 2022

Nice app with super quick support system. Carrey, from the support team helped me to unlock all the features. Kudos to the team and app.

Kavi The Poetry-Art Project
India
About 1 year using the app
BON Loyalty replied November 30, 2022

Hi Kavi The Poetry-Art Project,

Thank you so much for your review! We are all so happy that our app and especially Carrey - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,

Mia
BON team

April 8, 2022

I used this app and ran into some trouble where I needed some customer service and I got a woman named Emile. She was super nice, respectful and clear in her instructions. The world would be a better place if there was an ocean of Emile's out there as customer support workers. The app is great as well.

Lion and the Lamb Shop
Australia
About 1 year using the app
BON Loyalty replied April 8, 2022

Dear Lion and the Lamb Shop

Your review just made our world better 🤩 And not just Emile but our whole team would feel pleasure to bring you that outstanding experience - when you are just being an amazing customer of ours? With your words, we clearly understand how happy we are to have you in BON team 🤗.

It's always our pleasure to support you. If you have any questions, just leave us a message or email us at help@bonloyalty.com.

All the best,
Mia
BON Team