Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

July 3, 2023

Schneller und freundlicher Kundensupport. Danke liebe Anna für deinen netten und schnellen Support. Mit deiner Hilfe konnte ich mein Problem schnell lösen.

El-Omar
Germany
12 months using the app
BON Loyalty replied July 6, 2023

Hello, I am writing to express my sincere gratitude for taking the time to post a review about the BON Loyalty App. Your feedback is incredibly valuable to us, and we truly appreciate your support.
Let us know if we can do anything else for you. Please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
---------------
Hallo, mit diesem Schreiben möchte ich mich aufrichtig dafür bedanken, dass Sie sich die Zeit genommen haben, eine Bewertung über die BON Loyalty App abzugeben. Ihr Feedback ist für uns unglaublich wertvoll und wir wissen Ihre Unterstützung sehr zu schätzen.
Lassen Sie uns wissen, ob wir noch etwas für Sie tun können. Bitte zögern Sie nicht, uns per Live-Chat oder per E-Mail an help@bonloyalty.com zu kontaktieren. Wir sind immer bereit, Sie zu unterstützen!
Mia
BON-Team.

June 24, 2022

So far I am impressed with how well this app is. They provide a great way to keep customers excited and entertained with gaining points to redeem points. A great way to keep customer loyalty as well. Their customer service is beyond great. Anna answered all my questions and she made sure to help me with everything i needed. I would love to get Anna for customer service again, she went beyond my expectations.

Cruz Lash
United States
12 months using the app
BON Loyalty replied June 26, 2022

Dear Cruz Lash,

Please accept our deepest and sincerest THANK YOU for your amazing and detailed review! We, and especially Anna - would like to let you know that every single word of yours, we have taken to our hearts 💞 Our main goal is to make our beloved customers happy with our product and support and we are so proud to hear that we have succeeded in it.

Our assistance does not have an end. We are always here for you in case you need us.Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Yours sincerely,
Mia
BON Team

November 10, 2023

A remarkably swift and reliable support team, fully understanding the expectations for a loyalty program. It's an excellent choice for those using Shopify POS! Perhaps the sole drawback I could mention is that POS coupons cannot be individually configured to apply only to specific collections. I have already communicated this to them, and I have received assurance that they will address this issue. In summary, I recommend it to anyone considering the implementation of a loyalty program.

NAIL SHOP
Hungary
11 months using the app
BON Loyalty replied November 16, 2023

Good day NAIL SHOP,

Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that our team has assisted you promptly. They will be really happy when they see your feedback:)

If you need us, we are always waiting for you via live chat or email at help@bonloyalty.com.

Cheers,
Mia
BON Team.

November 10, 2023

The team provided excellent support. I faced issues, and they promptly responded, swiftly resolving the issue. Additionally, the interface is user-friendly.

The Butcher's Dining
Singapore
11 months using the app
BON Loyalty replied November 16, 2023

Dear The Butcher's Dining,

We are on cloud-9 knowing that our app has met your expectations. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much!

If you need our assistance, feel free to contact us anytime via chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy.

Best regards,
Mia
BON Team.

April 9, 2022

This software is what I was looking for, very easy to set up and use, build your customer loyalty system very quickly, and it's free. Special thanks to Daisy. She is very friendly and will answer your questions rapidly. So if you need a customer loyalty system, look no further and install this!

EntryLux Fashion Shop
United States
12 months using the app
BON Loyalty replied April 11, 2022

Hi EntryLux Fashion Shop

We are so glad that our team, especially Daisy, has been able to support you promptly🥰. We are trying to develop an app that is easy for everyone to use and your compliment is worth our efforts.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

April 6, 2023

it is very easy to use and simple to customize.
The support is excellent. 5 out of 5.
(i just installed, but i'm very happy)

Omega Nails
Italy
12 months using the app
BON Loyalty replied April 6, 2023

Thank you so much for your amazing feedback! We are striving to optimize the app and our support service, hopefully it can help us serve you better!
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com! 💐
Yours sincerely,
Liam
BON Team.

November 22, 2022

This app had all the features I needed for my site! Easy to use and easy to configure. Customer support for the app is also fantastic! Thanks Daisy for the support rendered to us!

Wine Elements
Singapore
12 months using the app
BON Loyalty replied November 23, 2022

Good day to you Wine Elements,

We would like to express our sincere gratitude for your amazing review. 🥂🥂 It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! I'll make sure to pass this review to Daisy, she'll definitely be so excited to read this.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Yours sincerely,
Mia
BON Team.

December 5, 2022

The app is covnient and efficient. Every time I have questions, the worker will be able to help quickly. Especially Daisy, so friendly and helpful. Great experience!

NØRMØ
South Africa
12 months using the app
BON Loyalty replied December 5, 2022

Good day to you!

We value the positive review and are happy to hear that you enjoyed talking with Daisy, our Support agent. Your feedback helps us grow each day 💐

We are always ready to assist you at the “Chat with us” widget or our Support mailbox “Help@bonloyalty.com”

Thanks
Mia
BON team

Edited January 3, 2023

What a great app and easy to use. Customer support is outstanding, Cara is awesome in helping me out. Really easy to set up, not too technical at all. Well done BON Dev Team.

Grey Gone
Australia
12 months using the app
BON Loyalty replied January 23, 2022

Hi Grey Gone,

Thank you a million for using the app and leaving such a wonderful review! Your kind words are a powerful engine that moves us forward, especially Emile :) Easy-to-use options are always our goals when developing the app, and we can't be happier when we know you like them!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

August 21, 2023

I had a LOT of questions tonight and Daisy walked me through all of them! We looked at a lot of apps, but are most excited about BON and how it will work with our clients. Thanks Daisy!

Mint Juleps Shop
United States
11 months using the app
BON Loyalty replied August 22, 2023

Hello Mint Juleps Shop

Thank you for being a valued member of the BON family and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. ❤️

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team