Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

August 28, 2022

So far I am only in the set-up phase, but the admin backoffice is very easy to understand. If/when questions come up, the support team (Cady) and the dev team are very quick to provide help. I am very happy I chose to use Bon Loyalty.

AM LUXE Candles
United States
About 1 year using the app
BON Loyalty replied September 2, 2022

Good day to you AM LUXE Candles,

Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our app and support service❤️ We look forward to accompanying you on this journey!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Cheers,
Mia
BON Team

March 8, 2023

Simple, easy, powerful tool. Very impressed with the free version and as my store grows I will be sure to upgrade my plan no questions asked.

ATTICO ORO
Australia
About 1 year using the app
BON Loyalty replied March 10, 2023

Greetings ATTICO ORO,

We are so glad that our support team has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍

May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team 🌸

May 11, 2022

Super Reward App, vor allem ich muss nicht direkt eingeben, wie viel ein Punkt in Euro ist, sondern ich kann alles frei Wählen. Viele Anpassungsmöglichkeiten bei der E-Mail vorlagen. Alles in allem schöne App, die zu gebrauchen ist und dazu noch kostenlos.
Vom Support bin ich begeistert, hatte angefragt, ob sie mir meine E-Mail hinterlegen können, anstatt von Bon Loyalty. Antwort habe ich sehr schnell bekommen und hat auch nicht lange gedauert ist es erledigt gewesen mit dem schnellen Support von Tracy.
Danke noch ein Mal an den Support.

RifiriaShirts
Germany
About 1 year using the app
BON Loyalty replied May 12, 2022

Guten Tag Ihnen RifiriaShirts,

Vielen Dank für diese tolle Bewertung! Ich freue mich zu hören, dass die Funktionen und der Service unserer App zeitnah bereitgestellt wurden. Unser Support-Team und Tracy freuen sich sehr, davon zu erfahren! Wir sind stets bestrebt, unseren Kunden den besten Support zu bieten, da dies unsere oberste Priorität ist. Dies gibt uns wirklich einen großen Anreiz, unsere App für Kunden wie Sie noch besser zu machen.

Wenn Sie weitere Hilfe benötigen, kontaktieren Sie uns bitte per Live-Chat oder help@bonloyalty. Wir sind immer für Sie da!

Mit freundlichen Grüßen,
Mia
BON-Team

June 2, 2022

Great Application! Lots of free features available compared to Avada.
Speedy assistance from Emile in terms of removing the brandmark of the widget, couldn't be happier with the results and customer service

Shiku Designs
Australia
About 1 year using the app
BON Loyalty replied June 6, 2022

Hi Shiku Designs,

We are thanking you from the bottom of our hearts for your kind words and for sharing your feedback 🙏🏻 Please know that your presence and appreciation make us and Emile's efforts so much more enjoyable.
Allow me to thank you once again for a five-star review 🌟

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

Edited August 23, 2022

Great app! Would reccomend to anyone wanting to help get return customers. I don't know where I would be without this app. Daisy from Support couldn't be more helpful!

GR Yaris Shop
United Kingdom
12 months using the app
BON Loyalty replied August 23, 2022

Hi GR Yaris Shop

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you ^^

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

November 24, 2022

Ottima App la consiglio! Facile da usare e da configurare, migliora il rapporto con il cliente e lo rende sempre più fedele.

Caraci Sicily Food
Italy
12 months using the app
BON Loyalty replied November 24, 2022

Buona giornata a te, squadra di Caraci Sicily Food,

Il nostro team desidera esprimere la nostra gratitudine per il tuo fantastico feedback. Siamo davvero felici che tu abbia riposto la tua fiducia in BON Loyalty! Il nostro team continuerà a lavorare di più e a fornire servizi migliori ai nostri commercianti 🌸

Se hai bisogno di ulteriore supporto, ti aspetteremo sempre in live chat o help@bonloyalty.com.

Cordiali saluti,
Mia
Squadra BON

October 11, 2023

anna was instrumental in helping me get setup, i look forward to using this app for my customers

JSNovelties
United States
12 months using the app
BON Loyalty replied October 23, 2023

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Anna from the Support team. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up.
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

October 18, 2023

가볍게 시작하기 좋은 앱이였습니다. 빠른 지원으로 문제 해결에 도움도 많이 받을 수 있었습니다.

LACIEMER
South Korea
12 months using the app
BON Loyalty replied October 23, 2023

Dear LACIEMER,

우리는 여러분의 훌륭한 5 별 리뷰에 대한 진심으로 감사드립니다! 여러분의 친절한 말과 긍정적인 피드백은 우리에게 큰 의미가 있습니다.

Thank you once again for choosing us and for taking the time to share your positive experience. We truly appreciate it!

Liam
BON team

May 17, 2022

I used this apps to help me remove the brandmark for free. it's great apps for my store. It would be nice to add some feature in earning points like, when customer visit the store will earn points.

Sonieque Cosmetics
Canada
12 months using the app
BON Loyalty replied May 18, 2022

Greetings Sonieque Cosmetics

Thank you for such great feedback 🌟. We all put an effort to enrich this app with cool features that would be really helpful for your cosmetic store. We are incredibly lucky to have customers like Sonieque team who can see it and enjoy the BON experience.

Just a side note: we DO offer a feature in earning points when customers create accounts, purchase products, refer friends, and many many more options. All your recommendations help us improve and develop.

Wishing you a fantastic week ahead.

Mia
BON Team

February 11, 2022

User friendly set up. Emile was so help full answering all my questions and helping me get setup. I would use this app again on my other website.

Spoiled Pet Supplies
United States
12 months using the app
BON Loyalty replied February 11, 2022

Greetings Spoiled Pet Supplies team,

Thank you so much for your awesome review! Emile would be excited when reading this. We aim to make our app simple that anyone could use it with ease and your feedback let us know that we're on the right track 😍

We are just one message away via live chat or email address help@bonloyalty.com. Wishing you a great weekend ahead!

Mia
BON team