Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

April 14, 2023

this app is awesome, super customer service and a free plan really really great!
In addition Ariel and her team are really fantastic

Il Tuo Artigiano Design
Italy
8 months using the app
BON Loyalty replied April 16, 2023

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

January 8, 2022

I had an amazing set up experience with this app. Unlike other apps I was able to customize my program and give my customers lots of different ways to earn and redeem point to keep them coming back. The customer service was amazing and super responsive while helping me learn to navigate the super intuitive dashboard. I was REALLY happy with my experience, especially as a new store owner with no prior knowledge. Thanks guys!!!

Royal Hunter
United States
8 months using the app
BON Loyalty replied January 9, 2022

Hi Royal Hunter,

Thank you for choosing us and appreciating our product and service! Various customization options are one of our main goals when developing BON, and knowing that you love this feature motivates us a lot. I'm also glad that the support service has satisfied you as well, as your satisfaction is always our highest priority :)

If you need us, we're always more than happy to help via live chat or email at help@bonloyalty.com. Have an amazing day ahead!

Best regards,
Summer
BON Team.

October 15, 2022

This app is easy to use and setup. It's a great way to create brand loyalty and to have repeat customers.

Elegant Hair Obsessions
United States
8 months using the app
BON Loyalty replied October 17, 2022

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

June 9, 2022

This app was highly recommended to me through a trusted source. I immediately added it to my shop and while I was customizing for my store I received awesome support through chat from Anna. Kind, knowledgeable and super efficient client care! I am confident that BON will help me grow my business!

WeFill Mobile Market & Refillery
Canada
8 months using the app
BON Loyalty replied June 10, 2022

Dear WeFill Mobile Market & Refillery

Thank you so much for taking the time and leaving us such an awesome review, your warm words are the best motivation for us💕 Anna said she so enjoyed talking to you and she can't wait for the next conversation with you.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

October 20, 2022

Heel handige app met gemakkelijke interface. Veel functies kunnen worden aangepast, zodat dit past bij je website.

DMTBEAUTY
Belgium
8 months using the app
BON Loyalty replied October 20, 2022

Hallo,

Bedankt dat je de tijd hebt genomen om deze mooie recensie met ons team te delen. We hopen dat uw nieuwe winkel een succesvolle opening zal hebben! En dat de BON app kan bijdragen aan uw business!

Als je meer hulp nodig hebt, neem dan gerust contact met ons op via livechat of help@bonloyalty. We zijn er altijd om je te ondersteunen!

Vriendelijke groeten,
Liam
BON-team.

Edited March 10, 2022

I have been on the lookout for an alternative to Smile.io and BON is the new way to start :) Easy to set up, generous functions and highly customisable for a free app with great potential coming up! Emile was very helpful and gave great starter tips. She's very open to feedback and suggestions and was so sweet throughout our conversations. Highly recommended for any small business that wishes to implement a loyalty program. Definitely looking forward to the VIP Tiers and all future updates!

Shop Weekend Cheoks
Singapore
8 months using the app
BON Loyalty replied March 10, 2022

Good day to you Shop Weekend Cheoks,

Allow me, on behalf of all members of BON Team, to thank you for such kind and warm-hearted words addressed to us! We were very delighted to read your sincere review and make sure to pass this to Emile, she will definitely feel excited about this. It's great to know you're happy with BON's features and services.

We will strive to justify your trust so that you can experience a wonderful journey with BON. Thank you one more time!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Cheers,
Mia
BON Team.

November 6, 2022

Great and easy to use app. Excellent customer support - all requests are implemented immediately. I would recommend.

Papasache
Germany
8 months using the app
BON Loyalty replied November 7, 2022

Greetings Papasache,

Thanks for such a positive review! 😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

July 19, 2022

LOVE IT! THIS IS AMAZING!!! We had immediate assistance from Daisey and their development team to in setting everything up. We LOVE how we can customize EVERYTHING!

Preppy Palms
United States
8 months using the app
BON Loyalty replied July 19, 2022

Sending hugs to you Preppy Palms,

We would like to express our sincere gratitude for your amazing review. It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! I'll make sure to pass this review to Daisy, she'll definitely be so excited to read this.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

November 28, 2022

I've just set up Bon Loyalty this evening and I found it very easy and straightforward. The few questions I had were answered very quickly. I'm excited to try Bon Loyalty out!

Eco Shark
Canada
8 months using the app
BON Loyalty replied November 30, 2022

Hi Eco Shark,

We are just back to work, and your feedback truly lights up our day ✨✨ Thank you a lot, we're so glad that you find our app convenient for you to use! Your feedback will motivate us to work harder in the future.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

August 5, 2022

Emile helped me very quickly. The problem she sold actually helped me with another issue I was having on my shopify site.

The Modern Farmhouse
United States
8 months using the app
BON Loyalty replied August 8, 2022

Hello Debbie

It was great to hear that you enjoyed BON app after 3 months working with BON team. We really appreciate your detailed review and the fact that your issue was solved by Emile, one of our team member.

We appreciate hearing about your experience and your thoughts. Your comments are really helpful in highlighting opportunities to improve our service even further!

We hope to welcome you back again soon!
Liam
BON team