Reviews (1,720)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

Edited November 24, 2022

This app is really amazing. It has almost all the features that we need to provide our customers with engagements that is needed. This is perfect. Get it while it's on early bird! Special help with Daisy for this one thank you!

VersaChalk
United States
8 months using the app
BON Loyalty replied November 24, 2022

Dear VersaChalk,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you 😇

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team. 🌸

April 5, 2022

Great customer service and very easy to use app.
Tracy was a great help in setting up the app on my site. Just waiting for feedback. clients

Hokee Paris
France
8 months using the app
BON Loyalty replied April 5, 2022

Good day to you Hokee Paris

Thank you from the bottom of our hearts for leaving us such awesome feedback🙌. Tracy was so happy reading this. She told me your bracelet is so cool and unique. I can't wait to see how your customers react to the loyalty program.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

September 27, 2022

Die App ist sehr intuitiv gestaltet und einfach zu bedienen. Die Funktionen sind sehr zufriedenstellend, besonders dafür, dass alles kostenlos ist. Zudem ist der Support sehr sehr gut, danke an Cady!

dog house sports
Germany
8 months using the app
BON Loyalty replied September 28, 2022

Schönen Tag dog house sports,

Sie haben unseren Tag mit Ihrem Vertrauen in unsere App und Ihrer großartigen Bewertung versüßt! Unser Team freut sich sehr, dass Sie mit unserem Support zufrieden sind!

Wenn Sie weitere Anfragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an help@bonloyalty.com. Wir schätzen Sie immer!

Mit freundlichen Grüßen,
Mia
BON-Team.

February 22, 2022

Awesome app and team, Daisy is the best! Suggest getting this app while it is free given they are likely to start price plans due to the amazing traction they received.

True Tribe
India
8 months using the app
BON Loyalty replied February 23, 2022

Happy Wednesday True Tribe's team,

What a beautiful day today! We, and especially Daisy, would like to express our sincerest gratitude to you for taking the time to leave us such amazing words 💞 We'll continue doing our best to make the installation easy and quick, and to deserve our beloved merchants' trust and love in BON!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

September 2, 2021

Cannot recommend this app enough! Absolutely fantastic features, easy to install and set up and the support is first class! Thankyou so much to the developers for creating something so wonderful, if i could give you 10 stars I would!

The Artisan Mill
United Kingdom
8 months using the app
BON Loyalty replied September 3, 2021

Dear The Artisan Mill,

Thank you so much for your awesome feedback on our app and support! We could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.

If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!

Yours sincerely,

Michelle
BON Team.

February 23, 2022

This is the best app for loyalty rewards, and I have tried pretty much all of them. It has all the features you need and more. The customer service is exceptional, they're responsive, quick, and efficient and they really go the extra step to help you through any issues you may have.

brightamos
United States
8 months using the app
BON Loyalty replied February 23, 2022

Hi brightamos tea

I love the color of your site 💜 Thank you so much for your awesome review, I'm glad that our support team has been able to support you promptly! We'll work harder to improve BON to best suit your needs.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

June 16, 2022

We found it super easy to navigate & get up & running. Friendly, prompt customer service. Massive 2 thumbs up!!

Avalon Store Au
Australia
8 months using the app
BON Loyalty replied June 17, 2022

Hi Avalon Store Au,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

September 20, 2022

By far the best loyalty program app! Great dedicated customer support and a awesome dashboard for managing the programs. Highly recommended!

CRYPTED
Germany
8 months using the app
BON Loyalty replied September 23, 2022

What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave such amazing review! 💞

Only when we receive such positive feedback, do we rest knowing that we have done a good job! Thank you so much once again! We hope for everlasting and fruitful cooperation with you! 😊

Please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

December 5, 2022

BON has been very easy to use and incorporate so far. Highly recommend this app for a new business looking to add and retain customers.

Lazy Rabbit Creations
United States
7 months using the app
BON Loyalty replied December 5, 2022

Hello there,

Thank you for your amazing feedback! The BON Team is still developing and improving our product, but after your review, it’s great to know that we are on the right track. 🚴🏻‍♂️

Please drop us another message if you have any questions! Have a fabulous day!

Thanks again,
Mia
BON Team

Let me know if there is anything else we can do to make your next visit even better.

January 31, 2022

Super easy to configure and to use, the customer care is very quick and helpful, I've reach out to Daisy and she helped me very quickly and super nicely. 5 stars for sure!!

Erynoole
Italy
7 months using the app
BON Loyalty replied February 2, 2022

Dear Erynoole team

Thanks a lot for your five-star review on us 🌟 Daisy and the whole team were overjoyed reading your review. Time-saving and effortlessly setup process is one of our main focuses while developing BON. Also, I'm glad that our support team has been able to help you promptly! 😊

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team