Reviews (1,752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Great first-day experience with this app today. Cara was really helpful in answering my questions and walking me through the customer redemption process. Hoping to have this app up and running very soon! Customer Service is a huge plus these days, thanks again Cara!
Dear Slope Shop,
Our whole team can’t thank you enough for the kind words about BON and our services. Your review means a lot to us, especially Cara - and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
All the best,
Mia
BON Team.
I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking.
I look forward to my customers using it once we've opened properly.
Thank you
Hi Castle Rocks Cornwall,
We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊
We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team
BON est encore une petite et nouvelle application pour mettre en place facilement un programme de fidélité, parrainage et partage sur les réseaux sociaux. Cady et Tracy ont été formidables pour m'aider à configurer l'application.
Salut,
Merci pour vos aimables paroles à propos de Cady, nous avons été époustouflés par vos paroles positives, nous apprécions vraiment le temps que vous avez pris pour écrire une critique aussi détaillée !
Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter via le chat en direct ou help@bonloyalty. Nous sommes toujours là pour vous soutenir !
Meilleures salutations,
Mia
L'équipe BON.
Good support
Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
All the best,
Mia
After trying so many apps, I have to say this app is amazing. The customer service is so much better and the customizing is so easy.
Hi Lustav,
Thank you for your great review. At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our support team. They would be delighted to hear your feedback.
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com 🌸🌸
Have fun exploring our app,
Mia
BON Team
Super application et service clientèle au top. Application facile et très intuitive. Un super programme de fidélité pour les clients. Je recommande.
Hi, Thank you so much for giving us a chance to support you! Our team is so happy to have you with us. Don't hesitate to chat with us if you need any further support.
Have a nice day!
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Salut, merci beaucoup de nous donner une chance de vous soutenir! Notre équipe est tellement heureuse de vous avoir avec nous. N'hésitez pas à discuter avec nous si vous avez besoin d'aide supplémentaire.
Passe une bonne journée!
This app is really great, and I love using it! I really like how everything on it is customizable for my needs. I'm excited for customers to start signing up. The support team is fantastic. I've spoken with Dale and then Emile with some questions about how to use the app, app functions, where to find things in it, etc., and let me tell you, they are SO nice and helpful! I definitely recommend this app not only because of the capabilities and customization but also for the support. A great support team is so important!
Greetings A Blue Dot in a Red State,
The whole BON team is incredibly thankful for the kind compliment you shared today. We are so delighted to know that you enjoyed talking with Dale and Emile!
Our support team considers customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.
Cheers,
Mia
BON Team.
very cool and helpful. Lots of customization options. Big thanks to Anna for the help with using the app! Customer Service is excellent!
Dear RoseGxld Nails,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
This app is really amazing. It has almost all the features that we need to provide our customers with engagements that is needed. This is perfect. Get it while it's on early bird! Special help with Daisy for this one thank you!
Dear VersaChalk,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you 😇
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team. 🌸
Great customer service and very easy to use app.
Tracy was a great help in setting up the app on my site. Just waiting for feedback. clients
Good day to you Hokee Paris
Thank you from the bottom of our hearts for leaving us such awesome feedback🙌. Tracy was so happy reading this. She told me your bracelet is so cool and unique. I can't wait to see how your customers react to the loyalty program.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team.