Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, excellent customer service, and valuable customer engagement features. They praise its seamless Shopify integration, clean design, and easy navigation. The app's customization options, round-the-clock support, and multilingual capabilities are highly valued. Merchants also commend its ability to import previous reviews, integrate with POS systems, and create custom rewards. Some have reported an increase in organic traffic since using the app and are considering upgrading for more features.

April 27, 2022

This app is very user friendly. Daisy was very helpful with any questions I had! I would recommend this app for any business using or wanting to use a referral/rewards system.

The Laughing Dove Children's Boutique
United States
About 1 month using the app
BON Loyalty replied April 28, 2022

Hi The Laughing Dove Children's Boutique

On behalf of all members of BON team, I'd like to thank you for such kind and warm words addressed to us 😋. Daisy are jumping of happiness hearing that they could impress you with service. User-friendly is what we're aiming at when developing BON and we're glad that it could meet your expectation.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.

Cheers,
Mia
BON Team.

October 25, 2022

Easy to use, easy deployment, intuitive front-end interface and fully custimizable!! Plus, one of the best and fastest customer care ever experienced!

Rudy Profumi
Italy
About 1 month using the app
BON Loyalty replied October 25, 2022

Dear Rudy Profumi

We are very very glad to know that you enjoy our app and Customer Support service! We are striving every day to optimize all features in-app and provide a fast-useful-conscientious Support Service. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Liam
BON Team.

September 8, 2022

Customer service was very helpful with helping me get my app set up on my website. The app looks great and is working well with my customers!

Wayfarer's Wicks
United States
About 1 month using the app
BON Loyalty replied September 8, 2022

Hello Wayfarer's Wicks,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

January 30, 2022

Amazing app,wonderfull Customer support i truely love this app and the customer support they are providing

Valite4U
United Kingdom
About 1 month using the app
BON Loyalty replied January 30, 2022

Good day to you Valite4U,

Thank you so much for your awesome review :D I'm glad that our support team, and especially Emile, has been able to help you promptly! She was so happy reading this. And she told me to say thank you again for your wonderful gift as well!
With your trust and support, we would work harder and harder to develop features and improve our support team to assist you in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

June 24, 2022

This has to be one of the best reward apps I have used. This app has a lot of customization options way more than any other app. I highly recommend this app for any store that wants a reward system. Would also like to thank Daisy from support she was very help, kind, and polite made the whole process fast and easy.

Petazi Pet Supplies
United States
About 1 month using the app
BON Loyalty replied June 26, 2022

Hi Petazi Pet Supplies,

We and Daisy are thanking you from the core of our hearts for choosing Bon and sharing your amazing feedback 🙏🏻🥰Always be sure that your presence and appreciation make our job so enjoyable.
More importantly, knowing that the support from Daisy — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our whole team.

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

March 11, 2022

Dean helps a lot. It is a great experience. I hope there will be more useful function in the further. Thank you.

Glassbelly Tea Lab
Hong Kong SAR
About 1 month using the app
BON Loyalty replied March 11, 2022

Good day, Glassbelly Tea Lab team

We're glad that we can accompany such a kind-hearted and lovely customer like you! Dean told me that you've shared with us so much helpful insight for the coming VIP Tiers feature. Special thanks for that 💗 We'll try our best to develop more features to meet your needs better.

May you have any questions, please contact us via our live chat or email us at help@bonloyalty.com.

Cheers,
Mia
BON Team.

February 11, 2022

I love this app!!! Really impressive solution that has impressed me from the get go. The customer support is really outstanding - and this is so important when you are trying to implement a successful loyalty program. Every single person I have interacted with since implementing has been super helpful, courteous, professional. The app does exactly what it says on the tin and no request to support team is too much - they will go out of their way to help however they can. The app itself is easy to use and works smoothly.

eQuestri Online Tack Shop
United Arab Emirates
About 1 month using the app
BON Loyalty replied February 11, 2022

Dear eQuestri Online Tack Shop,

Thanks a lot for praising our work! Our whole team is on cloud nine knowing that they could impress you with service ❤️ We are so happy to have you with us, and you're the greatest motivation for BON team to provide excellent service and develop more options. Being able to assist you along the way is the highest prize for us!!

May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you ^^

Best regards,
Mia
BON Team.

May 7, 2022

Such a great app! It's still very new, but it works absolutely fine! It's very easy to use and the support team is super helpful. Totally recommendable!

Flizzer
Switzerland
About 1 month using the app
BON Loyalty replied May 9, 2022

Hi Flizzer

You made our day with your awesome review 😊! With your trust and support, we will certainly work harder to improve our app in the future.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

September 16, 2022

So far the app is very user-friendly. The team is very supportive and response quickly to questions or problems. Daisy is kind and helpful (thanks Daisy).

8'' s Boutique
United States
About 1 month using the app
BON Loyalty replied September 18, 2022

Dear 8'' s Boutique,

Daisy and our whole team express our sincerest gratitude to you for taking the time to leave this incentive review 💞 Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. We do our best to make the installation easy and quick, and I'm glad that you have enjoyed your experience with us😊

Please feel free to reach us anytime via live chat or email at help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

October 26, 2022

I have been testing this app in my store as a rewards program and so far am loving it. Cady and the rest of the team have been amazing and very responsive in helping me with any questions.

Luexco
United States
About 1 month using the app
BON Loyalty replied October 26, 2022

Dear Luexco

Thanks a lot for sharing your warm compliment about our product and Cady's support!!! Your feedback helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.