Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

Edited June 7, 2023

Incredibly easy to set up, support was fantastic (Thank you Genie) and so far seems a breeze to use! Looking forward to getting started

ChildLedPlay
United Kingdom
7 months using the app
BON Loyalty replied June 8, 2023

Hearing how much you love the BON app and Genie's support service has brightened up our day! Thanks for the great review you left us! Please let us know if there is anything else we can help you with. We look forward to helping you with the Loyalty program in the future!

We are just one message away via live chat or email address help@bonloyalty.com
Liam
BON team

November 21, 2022

The best app ever for customizing your rewards and loyalty programs. This app has so much to offer and made all so easy and neat. I would like to thank, Anna because I was very new to this app, and she took time and have mastered me with this app and taught me how easy this app is.

Amro Security
United Kingdom
7 months using the app
BON Loyalty replied November 23, 2022

Hi Amro Security,

Thank you so much for your amazing feedback! We are so glad that Anna has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON 🍀

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

January 1, 2023

Highly recommend BON Loyalty. Its very easy to setup and get integrated so your customers can start gaining loyalty points. It has very easy options to edit the way it looks, what gives points and how many points they should give. Support is great, very friendly and quick to help you with any issues. I reached out to support and Cady helped me with everything I needed and then some. App works great, support takes care of you, perfect app for your website.

Carnivorous Greenhouse
United States
7 months using the app
BON Loyalty replied January 1, 2023

Happy New Year! 🥳💐
Your review is an amazing gift for us on the first day of 2023! We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future! (And Cady is extremely happy that she could provide a prompt assistance for you!)
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

January 6, 2022

Emile is great and assisted with any troubles I faced while setting up my widget. Excellent customer service !

Marque Sensuelle
United States
7 months using the app
BON Loyalty replied January 8, 2022

Good day to you Marque Sensuelle,

Emile was on cloud nine reading your wonderful review! We are all so happy that our app and support team can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

Edited August 31, 2022

So far still in the setup phase, but the app is fantastic. So easy to set up and has everything you could wish for when it comes to the loyalty program. Cady was amazing and provided excellent help with the basic setup.

Papirella
Croatia
7 months using the app
BON Loyalty replied September 2, 2022

Dear Papirella,

Thank you for your great review❤️ At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Cady to give her the recognition that she deserves. She would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team.

July 12, 2022

Great app, it has many useful features that not all loyalty apps have. Also support is kind and helpful.

Little Paddocks Flowers
United Kingdom
7 months using the app
BON Loyalty replied July 12, 2022

Good day to you Little Paddocks Flowers,

We are just back to work and your amazing feedback truly lights up our day:D Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team

March 22, 2023

I really enjoyed the ability to give my customer incentives for shopping with my company and was quickly drawn to the visual and setup of Bon Loyalty. Setup seemed pretty easy and i got the basics done but I was stuck for a while and decided to reach out for help. Anna was super helpful. At first I thought I didn't need any help and could just wander myself through setup, until Anna made some key suggestions that helped so much. I was able to fully setup my rewards system, and do it a-lot faster!. Their response was super fast and very thorough! Really enjoying this app!

Reign Deluxe
United States
7 months using the app
BON Loyalty replied March 23, 2023

Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Anna) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team

January 11, 2022

So simple to use and set up. Only took a few minutes to get up and running. Hopefully it will increase my sales.

Pre-Loved Collectables
Australia
7 months using the app
BON Loyalty replied January 11, 2022

Hi Pre-Loved Collectables,

It's such a blessed seeing your amazing feedback. Thank you so much for your kind words! Time-saving and effortlessly setup process is one of our main focuses while developing BON, so I'm glad that you have enjoyed your experience while using our app^^

If you need support, we're always here for you via live chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

March 10, 2023

Lovely and easy to set-up. Excited to see if working as we build on it.

I did request some support and they were extremely efficient and helpful.

Heavenly Chandeliers
United Kingdom
7 months using the app
BON Loyalty replied March 10, 2023

Thank you for sharing this amazing feedback 🥳 Our team is so grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations.

If you need further support, we will always wait for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

January 14, 2022

The support on setting up the app to my expectation was amazing. Emile help out and stayed on the support message through the entire process. Was informed a loyalty program helps bring back customers. Thank you Kona.

Blue Marlin Outfitters ~ Bath & Body Boutique
United States
7 months using the app
BON Loyalty replied January 15, 2022

Dear Kona,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Emile was so happy to hear that she could provide you with timely service 🤗 With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.