Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

November 18, 2022

I love this app. It is very easy to use and customer support is fast and very helpful. Cady and Anna helped me out set up my account. I recommend this app!

Polished Joker
United States
7 months using the app
BON Loyalty replied November 20, 2022

Hi Polished Joker,

We, Cady and Anna can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers 💕🌸

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

November 12, 2023

Thanks alot to Cara and the Dev Team. We have our customization plan and they help us with our Bon Loyalty to add more functions and interessting buttons and URL. Thanks so much. They have finished our customization plan so quickly and so perfectly. Thanks alot !

Gaahleri Studio
China
6 months using the app
BON Loyalty replied November 16, 2023

Hi Gaahleri Studio,

We'd like to thank you for your feedback, it means a lot to us! Cara and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future ^^

In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team.

April 5, 2022

A fantastic app that is quick to install, intuitive to use, and just the perfect addition to my website! The first 24hrs already saw an uptick in visitors trying out the new referral links! Special thanks to Emile who is just incredibly helpful and always ready in chat to answer all my questions!

Deven Rue
United States
6 months using the app
BON Loyalty replied April 6, 2022

Hi Deven Rue

Amazing!! Allow me, on behalf of all members of BON Team, especially Emile, to thank you for such kind and warm-hearted words to us💖. We're thrilled to hear that our app is contributing and the referral program works on your store. Your review is already worth all our efforts, and we will never get tired of exceeding your expectations

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

Edited June 30, 2022

Customer service is THE BEST!! Daisy has been absolutely wonderful with every question I've had. This app is one of the best ones we've installed. It's an absolute must have for every business!

Confetti Kitty
United States
6 months using the app
BON Loyalty replied July 4, 2022

Happy week to you Confetti Kitty,

We and especially Daisy - can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services. You are always our pride and joy!

Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

Yours sincerely,
Mia
BON Team

November 14, 2023

Outstanding customer support! They go above and beyond, accommodating even personalized requests

SimCrafters
Belgium
6 months using the app
BON Loyalty replied November 16, 2023

Dear SimCrafters,

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

If you encounter any difficulties while using BON, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.

Edited January 6, 2022

Visually clean and appealing. Simple and organized to use. Had great customer support from Emile, stunning person. Would recommend to other Shopify members.

Aestre One
United States
6 months using the app
BON Loyalty replied January 6, 2022

Hi Aestre One,

We are so delighted that you love our app and our timely customer support, especially Emile ^^ Thank you so much for the 5-star review and for recommending us to the Shopify community! A great and user-friendly interface is always our goal when developing BON, and we can't be happier when we know you like them!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

November 2, 2022

Cady was really helpful, i have just installed the app hoping to create a loyalty system for my customers. Install was quick and easy and once you have set up you can fully customise the look and options for your customers

Ronnie and Ruby
United Kingdom
6 months using the app
BON Loyalty replied November 3, 2022

Good day to you Ronnie and Ruby,
Thank you so much for sharing your love in such a wonderful review!

Clients like you make us believe in what we do and motivate us for further accomplishments. 🌠 We are extremely happy that you have chosen us to accompany you from the beginning and we will be even happier to witness your journey to success.

Let's keep Sharing Our Love! If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

May 3, 2023

Support is quick and efficient. Love how they help you out and the app has pretty awesome features. It works wonders!

Credentials LBCenter
Mexico
6 months using the app
BON Loyalty replied May 3, 2023

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 2, 2021

This is a really simple, good app, especially for a free app. Easy to use, can customise lots of aspects. Support was helpful with some setup questions. Quite happy with this. Would recommend.

JustA Bike
Australia
6 months using the app
BON Loyalty replied December 2, 2021

Hi JustA Bike,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you:) Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com.

Best regards,
Tracy
BON Team.

September 22, 2021

This app is great. There are a lot of possibilities it offers. The support is more than great, Carla helped me and guided me step by step through the app and explained all the possibilities. What I really liked was their desire to hear what suits us as users, what needs to be improved, what options still need to be introduced. I recommend everyone who is considering this type of application to opt for this one, as it has everything you need as a user, functionality, a beautiful look, many options, and perfect customer support.

JAEE Namensschmuck
Germany
6 months using the app
BON Loyalty replied September 22, 2021

Hi BJAEE Namensschmuck,

We are so glad that our team, especially Carla has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.