Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, customization, and smooth integration with Shopify and POS systems. They value its customer engagement features like reward points and birthday points. The user-friendly interface, extensive rewards selection, and responsive customer service are key benefits. It offers a free plan suitable for small businesses and a cost-effective paid plan. The multilingual support is also appreciated. Merchants report that the app has positively impacted their operations and customer engagement.

May 29, 2022

Customer support is amazing!! They address my problem very quickly. Thanks for a very helpful assistant, Emile. 5 stars!

YITAMotor
Hong Kong SAR
About 2 months using the app
BON Loyalty replied May 30, 2022

Greetings YITAMotor

Thanks a lot for praising our work! I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! Your review really gives us a huge incentive to make our app to become better for customers like you. 🥰

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

September 6, 2022

So far the best Loyalty app don't search anything else just download it and see all the amazing options it has. Thank you Daisy for you kindly support.

Beyond The Tech
Spain
About 2 months using the app
BON Loyalty replied September 8, 2022

Hello,

We really appreciate the time you took to write such a detailed review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

April 1, 2022

This is one of my favorite apps for my shop. The customer service I received from Emile was 5 stars! She was excellent at helping me set up my shop.

Carolina Classic Design
United States
About 2 months using the app
BON Loyalty replied April 2, 2022

Greetings Carolina Classic Design,

Your words are so priceless and our team (and Emile!) is on the ninth cloud because of them! How can we not strive to make everything perfect for you when you are such a wonderful customer of ours? Thank you so much!

If you need our assistance, we're always right here to help via live chat channel and email at help@bonloyalty.com.

Best regards,
Mia
BON Team

December 10, 2021

Wonderful support team and a user-friendly app. It provides all the features I require. I can't wait to see what BON will bring us! :)

Celestial Space
Australia
About 2 months using the app
BON Loyalty replied December 10, 2021

Dear Celestial Space,

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

If you encounter any difficulties while using BON, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.

November 15, 2022

funktioniert wie es soll. Genau das, was ich gesucht habe. Kundenservice ist ebenfalls Top. Schnelle Hilfe bei Fragen

petstylz24
Germany
About 2 months using the app
BON Loyalty replied November 15, 2022

Guten Tag, Team petstylez24,

Vielen Dank für Ihre Bewertung! Wir sind alle so glücklich, dass unsere App und unser Support-Service Sie zufrieden stellen können! Ihr Vertrauen und Ihr wunderbares Feedback haben uns motiviert, die App weiterzuentwickeln und unseren Händlern bessere Dienstleistungen zu bieten! 🥰

Wenn Sie weitere Unterstützung benötigen, warten wir im Live-Chat oder unter help@bonloyalty.com immer auf Sie.

Mit freundlichen Grüßen,
Mia
BON-Team

Edited November 17, 2022

Fabulous tool for boosting sales and attracting new customers. Daisy was soooo helpful in assisting me with all the features!
Would highly recommend to other Shopify users ☻

Bedding Heaven®
United Kingdom
About 2 months using the app
BON Loyalty replied November 20, 2022

Good day Bedding Heaven® ,

You made our day with your trust in our app and your awesome review! Our team and Daisy are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

January 3, 2022

Customer service is responsive and provide great service. The app works pretty well and it's pretty clean and able to customize on lots of settings.

Staging Lumina
United States
About 2 months using the app
BON Loyalty replied January 3, 2022

Hi Staging Lumina,

Thank you so much for your kind words! I'm so glad that you have enjoyed the experience with our app, as well as our support team. We're more than happy to know that the customizations meet your need.

If you encounter any difficulties while using our app, we are always willing to help via chat or email help@bonloyalty.com. Your satisfaction is our pride and joy!

Cheers,

Mia
BON Team.

December 4, 2022

Gostei Demais Desse app, e o suporte de atendimento ao cliente e excelente. Muito obrigado Anna por ter me atendido super bem !

Skipe Supply
Brazil
About 2 months using the app
BON Loyalty replied December 5, 2022

Hi there,

Thanks so much for the amazing review; and we are really glad to hear that you enjoyed chatting with Anna, our Support agent. Your feedback helps us grow each day 😊🎁

We are always ready to assist you again at the “Chat with us” widget or our Support mailbox “Help@bonloyalty.com”

Thanks
Mia
BON team

February 10, 2022

AMAZING SUPPORT 5 stars for sure. Have a very nice talk with Emile the support team. So helpful. All the best!

Real Mini World
Taiwan
About 2 months using the app
BON Loyalty replied February 10, 2022

Good day to you Real Mini World,

Your store is so cute and so is the owner ^^ Thank you so much for your awesome review! I'm glad that our support team, especially Emile has been able to help you promptly!
With your trust and support, those are our biggest motivations to develop new features and improve BON.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

Edited November 5, 2021

Application très intuitive, beaucoup d'options, quelques difficultés rencontrés pour l'export des données depuis l'ancien système, mais le service de support est incroyable: rapide , gentil et surtout efficace. encore merci Dean.

L'Enchanteur de Papilles
France
About 2 months using the app
BON Loyalty replied November 8, 2021

Bonne journée à vous L'Enchanteur de Papilles,

Merci beaucoup pour vos gentils mots :) C'est vraiment une grande motivation pour nous de continuer à avancer, surtout pour Dean ! Nous ferons de notre mieux pour faire de BON exactement ce dont vous avez besoin pour votre commerce de détail. Les fonctionnalités POS sont déjà dans notre plan de développement d'applications, et nous vous informerons immédiatement lorsqu'elles seront lancées.

Si vous avez d'autres questions, discutez simplement avec nous ou envoyez-nous un e-mail à help@bonloyalty.com.

À votre santé,
Mia
BON Team