Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

December 29, 2022

Customer Support is on point, fast and right to the point, Emily is amazing! We will launch our Loyalty Program in a couple of days and consider it for our other stores.

Blueprint CoC
United Kingdom
6 months using the app
BON Loyalty replied January 1, 2023

Hi there,
Thank you very much for your great review! We take pride in providing a comfortable experience for our beloved customers. Emile and our Support team are very happy to assist you with setting up the new Loyalty program! 🎁🤗
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

April 12, 2022

I just started my online retail business and wanted to get a loyalty program put in place. After reading the reviews, I had to go with BON. Worked with Daisy and she was very nice and helped me out immediately! Highly recommended!!

Retro TCG Central
United States
6 months using the app
BON Loyalty replied April 14, 2022

Good day to you Retro TCG Central,

I cannot be happier knowing that you decided to choose BON among all other apps in the field:D Your wonderful feedback delights our whole team, especially Daisy. Thank you so much for believing in us! We'll try harder to bring you better features and service.

Whenever you need help, we're always here for you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team

March 28, 2022

I just started using this app today but so far setup has been a breeze, customer service is awesome and it'sfree! Everything I currently look for in an app. Now, if BON Loyalty performs well, it will be a keeper for my store.

BO Mae Body
United States
6 months using the app
BON Loyalty replied March 29, 2022

Good day to you BO Mae Body

You're the reason our support team can feel ecstatic every day when working. We really appreciate you taking the time to try us— and we must say, it's our pleasure to have you as a customer. Look forward to fruitful cooperation with you! 😊

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

December 21, 2021

So far I'm very impressed with this beautiful app! Lot's of customizations and perks you can reward your customer with. Love that you can add on things such as follow on your social channels for points. It's amazing that this app is free! Emile is a wonderful help on setting up and gave so many great suggestions!

Asana Hawaii
United States
6 months using the app
BON Loyalty replied December 21, 2021

Dear Asana Hawaii,

Thank you so much for the kind words about Emile! I know Emile takes great pride in her professionalism and ability to help customers like you. We are so happy to have you with us :D

Don't hesitate to drop a line if you need any further support, we'd be happy to answer via live chat or email help@bonloyalty.com.

Kind Regards,
Mia,
BON Team.

April 11, 2024

At the Initial Stage, It is very good for small businesses. It helps to grow you rapidly.

The TSHRT
India
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 24, 2022

BON is the best loyalty app going. I have tried a few for my store and this simply tops them all. Best of all, it's free. Like, completely free. Daisy @ Customer Service has been brilliant too with any snagging issues. You are missing out to go with any other app. (Y) I am looking forward to what else is to come from BON.

Monsta Threads
United Kingdom
6 months using the app
BON Loyalty replied January 24, 2022

Hi Monsta Threads

Thank you so much for your kind words ❤️ Daisy and our whole team were in a cheerful mood reading your reviews.

Your shirts look amazing!! I believe it's absolutely a good choice for your customers to buy as a gift for their friends. We're happy to be a small part of your store. We'll try our best to improve BON to make it best suit your need.

If you have any other questions, please let us know anytime via live chat or an email to help@bonloyalty.com.

Warmest regards,
Mia
BON Team.

April 6, 2023

Tolle App, sehr übersichtlich und leicht zu bearbeiten. Das Support-Team ist der Wahnsinn! Wirklich bei jeder Kleinigkeit haben sie geholfen und waren schnell erreichbar, kann ich nur empfehlen!

Lu Dynasty Cosmetics
Germany
6 months using the app
BON Loyalty replied April 6, 2023

Ihre Bewertung ist heute ein tolles Geschenk für uns ^^ Wir sind stolz darauf, unseren geliebten Kunden ein komfortables Erlebnis zu bieten, und wir hoffen, Sie in naher Zukunft mit weiteren coolen Funktionen überraschen zu können!
Wir sind immer für Sie da, falls Sie direkte Unterstützung benötigen. Bitte zögern Sie nicht, uns eine Nachricht per Live-Chat oder E-Mail an help@bonloyalty.com zu senden.
Dein,
Mia
BON-Team

February 2, 2022

Don’t look any further this app is an absolute must for you Shop. The features Is what attracted me but the customer service is Amazing !!! A link directed me to Emile her personality and customer service made my day. She was so kind and helpful ! I’m excited to have this app in my store ! I would give 1000+ stars if I could. Emile needs a promotion ⭐️

BeatzbyKris
United States
6 months using the app
BON Loyalty replied February 2, 2022

Dear BeatzbyKris,

Thank you so much for such lovely feedback from a lovely person 😍. It's a pleasure for us and especially Emile, to work with such a great customer like you! At BON, we put value in your trust and we will continue to have more features coming down, and we are happy you're enjoying it.
Looking forward to seeing our cooperation flourish ✨

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

November 6, 2022

App very easy to set-up. I recommend it to newby or no techie person. The support is very helpful as weel

My CBD Vibes
France
6 months using the app
BON Loyalty replied November 7, 2022

Hi My CBD Vibes,
Thank you so much for sharing your love in such a wonderful review!

Clients like you make us believe in what we do and motivate us for further accomplishments. 🌠 We are extremely happy that you have chosen us to accompany you, and we will be even happier to witness your journey to success.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com. Let's keep sharing positive vibes!

Mia
BON Team

May 31, 2023

the best app .. all you want you can find it there & of course with great support of Anna, never worry!

Trust Egypt
Egypt
6 months using the app
BON Loyalty replied June 1, 2023

You made our day with your trust in BON and your awesome review! Our team is all happy to know that you are satisfied with our support! ❤

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team