Reviews (614)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for upgrading navigation on large or complex catalogs with professional mega and tree menus. They say setup is quick with drag‑and‑drop controls, strong design customization, and no coding needed, often replacing custom development. Many note it’s stable across theme changes and works well on mobile and desktop. The free plan is praised as generous, and support as fast, friendly, and proactive with theme and design issues.

September 29, 2026

Customer support is lacking. There is no instant chat with either AI or a Human and if you need help the email turn around is too long. the product appears to be reasonably useful but when you need assistance and can't afford to pay someone to do the work for you its impossible. dissapointed there is not better customer service, especially as I am now paying for this product.

Callie's Collection
Australia
30 days using the app
August 12, 2026

We have been using the app for 5 years with no issues and loving it! Then it went wrong and stopped working, but Zero Carbon support was excellent and got the app up and running again ASAP :-)

This Megamenu is exactly what we need to drive customers to the right product collection on our site (we have 50,000+ SKUs and over 200 Collections).

AMANDA KELLY
United Kingdom
Over 4 years using the app
Buddha Apps (Zero Carbon) replied August 26, 2026

Thank you so much for your wonderful feedback and for being a loyal customer for the past 5 years!

We’re truly sorry for the issue you experienced, but we’re delighted that our support team was able to get everything up and running again quickly.

It means a lot to hear that Buddha Mega Menu continues to be a valuable tool for your store, especially with such a large catalog and so many collections.

Thank you again for your trust and support!

July 20, 2026

The team is helpful, but it would be even better to have a live customer chat option for technical support instead of communicating through email.

Zest Livings Quality Sofa Online
Singapore
Almost 3 years using the app
Buddha Apps (Zero Carbon) replied August 26, 2026

Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our team.

We truly appreciate your suggestion regarding live chat support. We understand that having a faster, more direct way to communicate with our technical support team can be helpful, and we’ll certainly take your feedback into consideration as we continue improving our support experience.

Thank you again for sharing your thoughts with us!

June 26, 2026

Huge thanks to the support team for their incredibly fast response and assistance! The Buddha Mega Menu app is super easy to implement and brings real value to any Shopify store. Highly recommended!

art-zen.shop
Romania
About 1 month using the app
Buddha Apps (Zero Carbon) replied July 27, 2026

Thank you so much for your fantastic feedback! We're thrilled to hear that you found our support team responsive and helpful, and that the Buddha Mega Menu app was easy to implement and adds real value to your Shopify store.

Your recommendation truly means a lot to us. We appreciate you taking the time to share your experience, and we're always here if you need any assistance in the future.

May 8, 2026

This has been my go-to navigations pp in both corporate ecommerce management roles and my own personal endeavors as an entrepreneur. It's an accessible price and gives an elevated look/feel.

The team is quick to reply and answer any questions, too, so 10/10 customer service.

Highly recommend!

Angelocal
United States
About 2 months using the app
Buddha Apps (Zero Carbon) replied May 26, 2026

Thank you so much for the great review! It is so nice to see a long term customer which is happy with our work :) Please know that we work continously on optimising and improving our app in order to keep up with the changes in the ecommerce market! Have a lovely day!

April 7, 2026

Although my theme has built in Mega Menu, I prefer this app.

It is much more user friendly and it works with my main, mobile and mobile toolbar.

The menu is absolutely beautiful. This required very little work on my part.

I’ve been using this app for quite some time with absolutely no problems. I recently upgraded my theme to Shopify 2.0 and of course reinstalled it on my new theme (which Also came with a sluggish and complicated Mega Menu). I had a small problem with my main menu font size (my theme is a custom theme) as the app is designed to use your theme settings so it will look great right out of the box. However, my theme being slightly different than most, the app didn’t copy my font size. Calin and Anca fixed this problem for me in no time.

Once again my store is absolutely perfect!

Japanese Green Tea Shops
United States
Over 2 years using the app
Buddha Apps (Zero Carbon) replied May 26, 2026

Thank you so much for the wonderful and detailed review! We’re incredibly happy to hear that the app has been a better fit for your store than the built-in Mega Menu options.

We truly appreciate your continued trust over time, especially after upgrading to Shopify 2.0. Since custom themes can sometimes require a few adjustments, we’re glad Calin and Anca were able to quickly resolve the font size issue and get everything looking exactly the way you wanted.

Thank you again for your support and for being a long-time user of the app.

July 1, 2026

The app works great. Furthermore, the customer service is very helpful with questions! I would definitely recommend dowloading the app.

ClickyBlox
Netherlands
22 days using the app
Buddha Apps (Zero Carbon) replied July 27, 2026

Thank you for your great feedback! We're so pleased to hear that you're enjoying the app and that our customer support team has been helpful in answering your questions.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need any assistance, we're always here to help.

April 29, 2026

Used this app since 2018 and very happy with it over the default menu.

AllSupermoto AS
Norway
About 7 years using the app
Buddha Apps (Zero Carbon) replied May 26, 2026

Thank you for using our app since 2018! We’re delighted to hear that you’ve been happy with the app and that it’s been a great alternative to the default menu for you.
Your long-term support and feedback truly mean a lot to us and motivate us to keep improving the experience.

September 18, 2026

Simple d'utilisation, efficace. Je recommande.

Madame De Marsac
France
4 days using the app
May 28, 2026

Quick and support team response was really helpful!

Goat Soccer Academy
Germany
About 2 months using the app
Buddha Apps (Zero Carbon) replied July 27, 2026

Thank you so much for your kind words! We're delighted to hear that you found our team's quick response and support helpful.

We really appreciate you taking the time to share your feedback. If there's ever anything else we can assist you with, please don't hesitate to reach out.