Reviews (1,306)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing website navigation, allowing easy customization of menus with its drag-and-drop interface and options for fonts, colors, and styles. Features like submenus and direct product links are praised for improving product discoverability. The app is noted for its reliable performance and ease of use. Customer support is also commended for being responsive and helpful in providing customization assistance.

September 18, 2024

It could be better. The fonts all look off, no matter what you choose. There is no way to select the bold or semi-bold option. Products or collection images display in a circle, with no other option. You cannot float a long list into a second column without putting the title on both columns and breaking the list into two, which looks awful on mobile. You cannot leave a column blank for spacing. All that to say, I haven't found a way yet to make this look good.

Hip Mommies
Canada
About 2 months using the app
June 9, 2024

These days there are thousands of apps in the store and it can be difficult to separate the good from the junk.

Let this review be your sign that this is one of those apps you're hoping to find among the clutter.

It just works, it's rock solid and doesn't have outages or weird quirks. The customer service behind this app is insane.

I'm used to sending emails to other apps asking clarifying questions or in urgent need of information and waiting a week to hear back, but not with Zero Carbon.

We recently completely revamped our site. I had to reach out to them over and over as I found problems (the problems were entirely due to the nature of the new site, megamenu worked completely out of the box on our previous, more typical site). They opened a ticket, looked into the problem, and typically had it fixed within a business day.

Ya'll... this was on their free tier. I'm not even a paid customer yet and this is the kind of service they deliver. If I could sort the app store by apps with this kind of customer service my shopify experience would improve dramatically.

So if you're looking for a megamenu with all the bells and whistles and you're sick of trying to separate the signal from the noise definitely give this one a chance.

FuzzButt Fursuits
United States
Over 1 year using the app
Buddha Apps (Zero Carbon) replied October 18, 2024

Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it.

We're hoping to bring more benefits to your store in the years to come.

September 11, 2024

App is good and has good functionality, I seem to be able to do everything i need to do but I cant add custom CSS. However, that shouldn't be a big deal as it says in the help docs to just reach out and they will do any changes for you....

That brings me to the next point, do they reply? It's been 2-3 days (depending on their time zone) since i first reached out. No response and i'm running out of days on my free trial.

Will update my review when they eventually come back to me but if they haven't by the time my free trial ends I shall be moving on over to another MegaMenu app.

UPDATE:
Moved over to "Meteor Mega Menu & Navigation" Looks insane and at only an extra $5 a month.

KewbzUK
United Kingdom
24 days using the app
Buddha Apps (Zero Carbon) replied September 12, 2024

Hi,
We did reply to your email so probably for some reason you're not receiving our answers. Please get back to us at support@buddhaapps.com using a different email address if possible.

November 6, 2024

App muy fácil de usar y tienen respuesta inmediata ante dudas, la recomiendo

Falcone Wear
Chile
About 2 years using the app
Buddha Apps (Zero Carbon) replied February 12, 2025

Thank you for this amazing review and for being with us for the past 2 years! We’re always trying to offer best experience with our app and sort issues as soon as possible.

We're hoping to bring more benefits to your store in the years to come.

February 18, 2025

Appli au top, service client réactif !

BonbonsMalisa
France
4 days using the app
Buddha Apps (Zero Carbon) replied February 25, 2025

Thank you for taking the time to leave us this great review! It's much appreciated!

We’re so glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations.

August 14, 2024

I like the app since it is user-friendly, easy to navigate, and provides excellent customer service. They will work with you on any requests you may have.

And Fly
Philippines
3 months using the app
Buddha Apps (Zero Carbon) replied August 19, 2024

Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team.

Have a lovely day!


September 30, 2024

The best free mega menu out there. Feels sorry for everyone missing out!

Polash Official
Australia
1 day using the app
Buddha Apps (Zero Carbon) replied October 18, 2024

Thank you so much for taking the time to share your impressions!

We work hard to create good experiences with our app and feedback like this makes it all worth it.

Have a lovely day!


June 26, 2024

We've been using Buddha Mega Menu & Navigation for our site and it is everything we need it to be! I reached out regarding an issue we were having and the support team was quick to respond and we came up with a solution within 24-hours.

Buchroeders Jewelers
United States
About 2 years using the app
Buddha Apps (Zero Carbon) replied August 19, 2024

Thank you for this amazing review and for being with us for the past 2 years!
Please don’t hesitate to contact us at support@buddhaapps.com if you ever need further assistance with our app.

 We’re here for you anytime!

September 27, 2024

Great app, and support even better. Thank you

Mae Jum Store
United Kingdom
6 days using the app
Buddha Apps (Zero Carbon) replied October 18, 2024

Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you.

 We’re here for you anytime!

May 14, 2024

I can say one thing, The app is super easy to use, user friendly and works like a charm. I put in a support reguest and withing a few hours got feedback from support and the next day I looked the issue was resolved and my menu changes were made. Well done team, thank you for the help. Don't hesitate to use this app, its amazing.

Suburban Guns
South Africa
Over 1 year using the app
Buddha Apps (Zero Carbon) replied May 28, 2024

Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it.

We're hoping to bring more benefits to your store in the years to come.