Luli Art Bijoux
The app is very simple to use. The support is very fast and efficient, i had a problem with the correct view of the menu and they reply me very fast to fix the issue.
We are so excited to hear you are happy with our app :) We hope it will help your business!
Have a great day!
I requested adding for the currency exchange feature on the mobile phone view, they have added very quickly and very fast response. I will highly recommend it.
Thank you so much for the amazing review! It was a pleasure working with you.
If you ever need our help again, please let us know!
5/5 thanks to amazing customer service. There was an issue one evening that affected the display of my menu (Shopify suddenly changed the way the script tags are inserted into the page and this affected the way the code was loaded) and customer service was able to help me restore my menu within 12 hours. Upon following up with a second question the next day they responded right away to help resolve. Thank you to Roxana and Calin.
Thank you from the bottom of our soul for the understanding.
It is so empowering to receive positive reviews even in these conditions ! It makes our work worth it.
We will always be here for you if you ever need our help again. And we hope something like this doesn't happen again.
I wish you an amazing day!
Love this app. It creates a clean dropdown menu and was perfect for our shopify theme (which didn't allow for submenus). We had some trouble setting it up but customer service was amazing. Roxana and Anca responded quickly and personally fixed all the mistakes we made during setup! Recommend x100000
Thank you so much! We are so happy reading your review :)
It was a real pleasure working with you. We hope you continue enjoy using our app and if you ever will need our help again please don't hesitate to reach us!
Have a great day!
Excellent app to configure a simple Menu. Reliable and very supportive tema behind! Recommended 100%!
Thank you so much for the great review :)
It means so much!
We hope you continue to enjoy using our app!
Have an amazing day!
This used to work fine but somehow since to today it stoped working. I have nee trying to reach help since early in the morning and i haven't heard back yet from anyone on the support team. I understand there should be a lot of inquirys and maybe thats why they are taking so long to help me but in this case if i dont have a working menu, costumers are not able to see our products so it is URGENT. I have sent several emails and tried to fix it myself but before it was asking me for a password which my page doesn't have and now it says that i need to use another browser? i don't understand and nobody seems to help. I am not givind a 1 star review because before today i was working fine.
We are so so sorry about the inconvenience. It was not fair to you to have a few hours without the menu on your store.
As we explained in the emails, Shopify has made a change into its code without announcing us. This made that our app and others from the App Store be removed from our customers store.
All this was happening in the middle of the night for us (we live in the GMT+ 2 area).
As you also so graciously described in your review we had hundreds of emails and a big problem on our hands. We could not possible reply to all of them all of a sudden since we made the decision that it is more important to gather our forces to solve the problem first.
And we did it and in a few hours everything was up and running. The issue was solved.
I really hope you understand our position also and maybe consider changing your review.
Again I am very sorry about the discomfort caused.
Have a great day!
Luther Lather Shaving Creamery
Removed the drop down menus from website after the longest time with no issue very disappointing!!!!
I am very sorry about this, your business should not have been affected like this.
As we explained in the emails, a sudden change made by Shopify into it's script tags removed our app from your store. Also this happened to other apps from the App Store. Since we did not have any prior notice, we could not prevent this.
Again, I understand how frustrating something like this can be. But what I would liken to add is that this happened during night at our end when our office was closed. And still at 2 am we were working like crazy to sort this out. And we solved this in a matter of a few hours.
And as you mentioned this is a first time issue. And this is so rare for us, our app is very stable.
I hope you will take all this into account and consider changing the review.
I wish you all the best!
Kuan Yuan Lian Singapore
Very easy to use and user friendly. Wanted some customization to the menu bar and contacted support. They replied quickly and helped me with it. Really happy with this app.
Thank you so much for the great review! It was a pleasure working with you. If you ever need our help again, please let us know :)
Home Kitchen Factory
Excelent app. Creates a clean menu and its very easy to use. Excelent support, quick response solving all issues very fast. Recommended
Thank you so much for the great review! It means so much.
It was a pleasure working with you :)
Have a great week-end.
Flow Eco Rides
From the beginning I was really impressed with the layout of Buddha Mega Menu, the layout and easy to user friendly interface, made it effortless to integrate into my store.
I had a couple of teething problems at the beginning, however, when I contacted support, they provided me with one of the most incredible customer service experiences I've ever had.
Especially Roxana, who was extremely attentive, patient, and kept on top of my query, and followed up on promises in a timely manner.
Very impressed, and cannot wait to use this app more!
It is so rare for someone to take their time and actually write so extensive about their experience.
Thank you so much for the amazing words and the great review! It means so much to us. A perfect end of the week :)
It was a total pleasure working with you. If you ever need our help again, please reach us.
All the best :)