Reviews (1,913)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its bulk editing capabilities, essential for managing large inventories efficiently. It supports various tasks like price adjustments and product updates, and features like scheduled tasks, CSV export/import, and reversible changes. The app is noted for its reliable performance in handling large data volumes and accurate edits. Customer support is responsive and professional, providing quick issue resolutions around the clock.

May 22, 2024

Great App. Does what it says on the box. Saves hours!

Spark Plugs Direct
Australia
Almost 4 years using the app
June 10, 2024

I've had it a few weeks now, and I love it.
Saves me time and it's stuff I hate doing!

diggitee
United States
About 1 month using the app
August 7, 2024

Very useful app

My Store
United Kingdom
23 days using the app
May 21, 2024

Amazing, reliable. Takes time out of managing a website.

STAGING - Bosistos
Australia
12 months using the app
June 23, 2024

Very useful time-saving app. Well worth the money for the time saved

Roam Wild Live Free
United Kingdom
7 days using the app
April 22, 2024

Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.

Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.

Re: Hextom Image Edit - last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working! You need to batch your images per 100 images per batch for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

daintyduvet
United States
Over 2 years using the app
Hextom replied April 30, 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.

We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.

September 29, 2024

A real time saver!

Car Rebels
Germany
About 1 month using the app
April 23, 2024

This App works as stated. It's the only way to go when you need to do bulk editing.. Fairly easy to use.. Thank you!!!

Banded Bracelets- Gebel Hibbs GbR.
Germany
Over 3 years using the app
July 11, 2024

awesome!

Big Canvas Art Prints
United States
3 months using the app
April 8, 2024

Very good app! I'm not going to say perfect because there is always some way for innovation, But you will almost always find a way to do what you need to do. Customer service is great too!

Too Twee
Lebanon
Over 1 year using the app