Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the product editing process, especially for large inventories. It's praised for its intuitive interface, bulk editing, scheduling updates, and revert features. Advanced filters, sorting options, and export capabilities are also appreciated. The app is reliable, with accurate edits and no errors, and the support team is known for their quick, professional responses. Additional features include handling SEO tasks, moving SKUs between collections, and finding SKUs missing tags.

October 11, 2023

Excellent! Exactly what we needed to drive our data mangement forward!! Highly recommend and we will likely move up to a higher level plan in near future!

WebVet Pharmacy
United Kingdom
4 months using the app
October 31, 2023

awesome app. saves me time from editing.

Shop-A-Luxe
United Arab Emirates
4 months using the app
December 27, 2023

Such a pity that they're customer service team is lazy and unhelpful. Kept referring me to watch a video instead of actually offering help. Obviously as a small business owner myself, I would never treat customers this way.

Spikes and Seams Greek
United States
41 minutes using the app
Hextom replied January 3, 2024

We're sincerely sorry to hear that you encountered difficulties using our app. We take all customer feedback seriously and have reviewed the support you received.

Following our review, we identified that the video tutorial suggested in the initial response offered a solution to your specific concern. When we learned of your dissatisfaction with the overall support experience, we attempted to reach out to you on several occasions via email to offer further assistance and address any outstanding concerns.

However, we haven't received a response. Our priority is to ensure your satisfaction. If you're still open to discussing your experience, please don't hesitate to contact us at help@hextom.com. We're available to answer any questions and find a solution that meets your needs.

Thank you for your understanding and cooperation. We look forward to hearing from you soon.

October 8, 2023

Love the feature that lets you clone varient options from one product to a set of products. As a brand with 5000+ SKUS - saves a tonne of time!

Artiscape
United Kingdom
6 months using the app
September 7, 2023

This app is critical to our operation. With over 35k SKUs, we couldn't operate without BPE. Whether it be uploading new pricing or bulk updating other product, customer or order information, BPE makes all the difference.

The Blue Space
Australia
About 3 years using the app
August 26, 2023

I needed to quickly change some prices on about 1600 products across 2 collections, along with change some variant names and delete a number of variants. This app made the process simple, easy, and relatively quick. The app is easy to use and intuitive. Exactly what I needed to make the bulk changes to my product listings.

Little Rhody Sewing Co.
United States
6 months using the app
July 21, 2023

This app is handy when updating a great number of items. Not perfect but every feature works like a charm. I find it very handy especially because my CSV file does not have to be in mint shape (as required in Shopify bulk import CSV), but I can use my un-cleaned CSV-sheet to update anything.

Of course, when there are tens of thousands of rows in a file, it takes time.

Isotmatot.fi
Finland
12 months using the app
December 12, 2023

good

pick&pay store
United States
3 months using the app
December 26, 2023

Viele Funktionen. Einfache Bedienung. Wir ändern damit regelmäßig komplette Beschreibungen, passen Metadaten einfach und schnell an. Danke für die App.

reflowery
Germany
9 months using the app
November 8, 2023

works really well and highly configurable

Labgems
Belgium
3 months using the app