Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features and user-friendly interface that effectively boost sales and average order value. They appreciate the 'build-a-box' option, volume discount layout, and product suggestions. The app is praised for its affordability and value for money. The support team is noted for their quick response, professionalism, and customization capabilities. Merchants value the app's seamless functionality and its ability to increase upsell and basket sizes.

February 26, 2024

サポート体制が完璧

[公式] リライブシャツ オンラインショップ
Japan
10 months using the app
WebContrive replied February 28, 2024

We are truly grateful for your insightful feedback – thank you for sharing it with us!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

February 2, 2024

Suporte excelente, estava com uma dúvida sobre as cobranças e eles me ajudaram rapidamente e de forma clara, obrigado ao atendente Jigs P. ❤️

Yourope Shop
Brazil
About 1 month using the app
WebContrive replied February 7, 2024

We're thrilled to hear that you're enjoying your experience with our app. Thank you sincerely for sharing such wonderful comments!

Should you have any questions or require assistance, please feel free to reach out to us anytime at support@webcontrive.com or via our in-app live chat feature.

December 13, 2023

Great customer service. Would recommend 100%

K-HOUSE
South Korea
8 days using the app
WebContrive replied December 27, 2023

We are grateful to hear such kind words and to see that you are enjoying your experience with our app, Thank you very much for sharing great feedback with us!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

October 19, 2023

I've only just installed this app and their support is SECOND TO NONE. They have helped me customise the entire build box to match my theme & the end result is exactly what I wanted.

Really happy with this :)

PERL Cosmetics
United Kingdom
About 1 month using the app
WebContrive replied October 24, 2023

Thank you very much for sharing your great experience with our app & service, It means a world to us. 🙂

Do get in touch for any queries at support@webcontrive.com or through in-app live chat. We are always happy to help you.

November 7, 2023

The support team is always responsive and courteous in sharing their answers!
I received the most polite and clear answers I have ever encountered.
Thank you

私のストア
Japan
About 1 month using the app
WebContrive replied November 27, 2023

Thank you very much for sharing the valuable & great feedback with us, It means a lot to us !!!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

October 19, 2023

Light and simple, easy to use. Some customization issues but their Support was incredibly helpful and super fast!!! Very impressed, great value for money.

Project Ironside Board Game Table
Canada
3 months using the app
WebContrive replied October 24, 2023

Thanks a lot for taking your precious time to share your great feedback with us!!!!!!!!!!

Do get in touch if you have any queries at support@webcontrive.com or through in-app live chat, we are always happy to help you.

October 19, 2023

It does the job, but very very glitchy if you are generating 30k+ a month, discount codes don't when customers go to check out, they are charged the original price. Limited customization, and also reached out multiple times to Jigs, but is very limited to what they can do. Turn-around time to get a response is 2 days. I was quite disappointed, as I would've liked to continue using their bundle app.

Elate-Depot
Australia
4 months using the app
WebContrive replied October 23, 2023

Hi Reylorn,

Sorry for the inconvenience caused, We've identified and resolved the recent discount issue in your store. The conflict arose from the ReConvert Post Purchase Upsell App generating discount codes ahead of our Bundle app, causing disruptions.

We're collaborating with ReConvert to ensure seamless integration, allowing both apps to work harmoniously, and generating combined discounts. This will prevent future issues, ensuring a smooth shopping experience for your customers.

Your satisfaction is our priority, and we appreciate your feedback to enhance our service. For any questions, contact our support team. We're here to help.

Thank you!

August 10, 2023

Jig is super helpful, has a fast response and tries his best to customize the app for my needs! The app does what I need and hoping some features can be added. There is a feature request form for feature updates (which is great). I posted in the future updates request hopefully the features can be accessible soon

CƯỜNG LÂM
Vietnam
9 months using the app
WebContrive replied August 14, 2023

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

May 25, 2023

This app is so easy to use and looks just like it's part of the shopify website. I tried many other apps before this one and they were all too hard to figure out myself. This one I can easily do myself. I have had the most amazing support from Jig. He answers me so quickly and has spent the past week always customising the app to suit my needs. I am so thankful for their help and I am so glad I found this app.

The Midnight Gang
Australia
10 months using the app
WebContrive replied May 29, 2023

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.

November 8, 2023

very good! it is very useable and support pretty well.
very quick very kind!

センイルJAPAN
Japan
22 days using the app
WebContrive replied November 27, 2023

Thank you for the great review! We’re so happy you loved your experience with the app!!!

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.