Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (247)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for creating customizable product bundles, boosting sales and customer satisfaction. It supports fixed and customizable bundles, with features like "Build Your Own gift box" driving sales. The app integrates seamlessly with Shopify themes and offers an intuitive interface. Merchants praise its efficiency, ease of setup, and responsive support team, which assists with customizations and troubleshooting, making it a robust choice for bundle creation.

December 17, 2018

This app has created a massive amount of sales over the holidays by letting us created different discounted "grab bags". Would definitely recommend!

T-H Marine Supplies
United States
3 months using the app
Edited June 18, 2019

Thanks for helping us sort the issues out - speak later when we know it is all working. Hoorah. Love Dylan and Poppy - popppyspicnic.co.uk

Poppy's Picnic
United Kingdom
3 months using the app
December 16, 2024

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks

Yorkshire Bonsai
United Kingdom
3 months using the app
Kitenzo replied December 17, 2024

Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement.

When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.

April 5, 2022

the functionality is great and very user friendly - the support is always on hand to fix any issues we do have

Tutti Rouge
United Kingdom
3 months using the app
Kitenzo replied April 11, 2022

Thank you for your review! We're so glad to hear that you're enjoying using the app, and the team have been able to assist with your queries! If you need anything else, just let us know, and the team will be happy to help!

May 18, 2022

I use this app to offer a BYOB on our website. I've been searching for an app like this for a long time, and this one by far is the best one out there. The set up is quite easy and when help needed, the support team is always happy to help! It still missing a few features that I hope will be added in the future but I definitely recommend it

Milk&Honey Brand
United Kingdom
3 months using the app
Kitenzo replied May 19, 2022

Thank you so much for your review. I'm glad you've felt supported by our team during your bundle set up - we're loving your Build Your Own Bundles!
We'd also love to find out more about the features you'd like incorporated in Bundle Builder, so if you have a spare moment please email our support team with more info. Thank you!

December 6, 2019

Great app and great service! That is the key for us really, that there are people around to help us with any issues we face, and they have been fantastic at that.

Your Guitar Academy
United Kingdom
3 months using the app
Kitenzo replied December 6, 2019

Thank you for your kind review of Bundle Builder, I'll make sure to pass your compliments on to our team!

May 31, 2023

App is glitchy. Customer service takes forever to respond. I'm trying to run a business and expect more responsiveness for what I'm paying.

Page Anchor
United States
3 months using the app
Kitenzo replied June 1, 2023

Hey Page Anchor team, we're sorry to hear you're having issues with Bundle Builder and have been disappointed with our delay in response - it looks like your emails came through to us outside of our office hours last night. We've noticed that our app has been uninstalled from your store, so we're unable to properly investigate the cause of your issue. However, we'd be more than happy to resolve this for you should you wish to reinstall, so please feel free to get in touch again.

Thanks for your patience - we hope to have the opportunity to improve your experience with Bundle Builder in the future!

January 26, 2021

This is an easy app to set up and use. We saw increased sales almost instantly! Our bundles are quickly becoming the best selling products on our site. Would highly recommend this app.

Sudsy & Co.
United States
3 months using the app
Kitenzo replied January 27, 2021

Thanks for the 5 star review! Great to hear Bundle Builder has helped increase your sales :)

September 1, 2021

I really like the app. Very responsive support team that have helped me a great deal. Highly recommended.

Akkúrat
Iceland
3 months using the app
Kitenzo replied September 3, 2021

Thanks so much for your review - I'll make sure to pass this on to our support team! I'm so glad they were able to help with your bundles - we'll be more than happy to help with anything else you need! Thanks again, and we look forward to speaking to you soon!

February 5, 2021

I needed help with a few different coding issues and they just made everything super easy. Their customer service is outstanding!

FreshJax
United States
2 months using the app
Kitenzo replied February 5, 2021

Hello FreshJax - Amazing 5 star review! A big thanks from all of the team and feel free to reach out to us anytime.