Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (236)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance sales and customer satisfaction through customizable product bundles. It features a user-friendly interface, supports both preset and customizable bundles, and integrates smoothly with Shopify themes. Up to 50% of orders involve this app, highlighting its effectiveness. The support team is noted for their responsiveness and ability to tailor the app to specific needs, including SKU splitting for multiple warehouse management.

May 18, 2022

I use this app to offer a BYOB on our website. I've been searching for an app like this for a long time, and this one by far is the best one out there. The set up is quite easy and when help needed, the support team is always happy to help! It still missing a few features that I hope will be added in the future but I definitely recommend it

Milk&Honey Brand
United Kingdom
3 months using the app
Eight Apps replied May 19, 2022

Thank you so much for your review. I'm glad you've felt supported by our team during your bundle set up - we're loving your Build Your Own Bundles!
We'd also love to find out more about the features you'd like incorporated in Bundle Builder, so if you have a spare moment please email our support team with more info. Thank you!

December 6, 2019

Great app and great service! That is the key for us really, that there are people around to help us with any issues we face, and they have been fantastic at that.

Your Guitar Academy
United Kingdom
3 months using the app
Eight Apps replied December 6, 2019

Thank you for your kind review of Bundle Builder, I'll make sure to pass your compliments on to our team!

May 31, 2023

App is glitchy. Customer service takes forever to respond. I'm trying to run a business and expect more responsiveness for what I'm paying.

Page Anchor
United States
3 months using the app
Eight Apps replied June 1, 2023

Hey Page Anchor team, we're sorry to hear you're having issues with Bundle Builder and have been disappointed with our delay in response - it looks like your emails came through to us outside of our office hours last night. We've noticed that our app has been uninstalled from your store, so we're unable to properly investigate the cause of your issue. However, we'd be more than happy to resolve this for you should you wish to reinstall, so please feel free to get in touch again.

Thanks for your patience - we hope to have the opportunity to improve your experience with Bundle Builder in the future!

September 1, 2021

I really like the app. Very responsive support team that have helped me a great deal. Highly recommended.

Akkúrat
Iceland
3 months using the app
Eight Apps replied September 3, 2021

Thanks so much for your review - I'll make sure to pass this on to our support team! I'm so glad they were able to help with your bundles - we'll be more than happy to help with anything else you need! Thanks again, and we look forward to speaking to you soon!

February 5, 2021

I needed help with a few different coding issues and they just made everything super easy. Their customer service is outstanding!

FreshJax
United States
2 months using the app
Eight Apps replied February 5, 2021

Hello FreshJax - Amazing 5 star review! A big thanks from all of the team and feel free to reach out to us anytime.

May 7, 2020

2 stars bec the support team is great. It ends there. This app overcomplicates what should be simple (I found a cheaper app that worked way better and neater without ANY coding needed). This app was so glitchy we had dozens of orders that were sent out incorrectly. It cost us a ton of money and a waste of time before we switched to a new app that we are thrilled with.

Fiber Gourmet
United States
2 months using the app
Eight Apps replied May 7, 2020

We’re very sorry to hear that our app didn’t meet your needs. We pride ourselves in offering some unique bundling functionality, and our support team is here to ensure the app is installed correctly on every store. However we realise that our proposition might not be right for everyone.

We are continuously looking for ways to improve our app, so thanks for your feedback. If you’d like to try Bundle Builder again in the future, we’d love to welcome you back.

May 5, 2022

I found what I needed from this app. and not only that, when I found a small problem, the support team is there to help to fix the problem. definitely worth the price!

two elephants
Indonesia
2 months using the app
Eight Apps replied May 9, 2022

Thank you for leaving a review! Really happy to hear Bundle Builder has been able to do what you need, and that the support team have been able to help you out! If you need any more help or advice, just let us know, and we'll be here to assist!

Edited August 20, 2020

Asked for feedback on an issue 5 days ago - have responded after 2 days but just asking for more info. Time zone issue. Think it is just a payment issue as we had a developer with free trial and now we paying but either way - fix the issue - or tell us how - and then we can move on. Now sorted thanks

Colestown Chocolates NZ
New Zealand
2 months using the app
Eight Apps replied August 20, 2020

Hey Tim, thanks for the positive review! Apologies again for the delay in getting back to you, time zones eh? Glad it's all sorted now, and you're up and running with Bundle Builder. Anything else you need, just let us know.

June 11, 2020

We are very pleased with Bundle Builder so far. We added the app a couple months ago to allow customers to build their own gift box by selecting different products in our store. When I had a question, Adam from customer service was very helpful!

I am hoping that they will add some more features soon that will enhance the user experience like being able to filter the products and maybe even a separate boxfor personalization notes (we offer a few products which can be personalized) similar to the "gift note" box. Other than that, great job guys! Happy to continue using this app.

GIFTABLE GOODIES
Canada
2 months using the app
Eight Apps replied June 12, 2020

We're so happy to hear that you're enjoying the app so far, and that you're pleased with our support service. I'm thrilled to confirm that we already offer note field functionality as part of Bundle Builder, so you will be able to add gift notes to your bundles today.
With regards to product filtering, we have some very exciting new features in the pipeline so keep an eye out for our in-app announcements. Thank you for your helpful feedback, we really appreciate it! If you have any further suggestions we would love to hear about them.

Edited November 3, 2021

Love this app. Allows for more variety and options in our store. Bundles are now our highest selling product. Their support is very responsive and quick to come back. Onboarding call for set up included. Delighted! 5 stars

Nobó
Ireland
2 months using the app
Eight Apps replied November 4, 2021

Thanks so much for your 5 star review, and delighted to hear that bundles are now your highest selling product! I'll pass on your thanks to the support and onboarding teams :) Anything you need - just let us know!