The product has a lot of bugs and the customer service only responds by sending emails that give you links to their "help" pages. Do not waste your time or money. We had to pay $50 for an install fee and the app still did not work.
We're sorry to hear your feedback and we're very happy to investigate your issue further, so we can help you resolve it.
To clarify, we DO NOT charge any installation fee here at Agile, even when manual assistance is required from our end. Could it be that you paid this fee for a different app?
Nintendo Online Store South Africa
I've made use of this app and I must say the customer service is really good. The developers are very helpful and fast and always polite
Thank you, our Support and Development teams will be thrilled with your feedback. We're so pleased to hear that you like Bundle Builder. Happy bundling!
Savon Du Liban
This app helped me & my customers create the bundles needed, all while taking care of the admin stuff like updating the inventory, the discounts and more! Plus the help is super rapid and accurate.
We're so pleased that Bundle Builder helps both you and your customers, thank you for the kind review! Happy bundling!
Two Bros Bows Wholesale
The app works great for letting customers build a personalized bundle and allows multiple sections of product with quantity limits.
The support team is AWESOME. Always quick to reply and help sort any questions I have encountered.
Thank you for the wonderful review, our support team will be thrilled to hear your feedback!
Reer Endz Underwear
Amazing App helping us give our customers true value for money!
Agile's customer service is truly world-class! Tammy Reer Endz Underwear
Thanks Tammy, that's wonderful to hear. We hope Bundle Builder will keep bringing you lots of sales. Happy bundling!
This is a great solution to a complicated problem. My customers can now mix and match items to get a deal without having to deal with non-converting coupon codes. My only request is greater control over the styling on buttons, etc so less-aware customers are directed better but I have no complaints with the app or the support. This app has definitely paid for itself many times over.
So glad to hear that Bundle Builder has solved this issue for you. We are actually in the process of improving the button design options, so hopefully the app will soon meet all your needs. Thank you so much for your feedback!
Had to change my review. Originally I thought you could only display 1 image per product but there is a way to add a quick view so that customers can see more then one photo. Room for improvement but overall this app is extremely clean and effective. Basically does exactly what I need. Hopefully they keep improving though. For example, Yotpo is not my favorite review app, I wish they would add integrations with other review apps but if I have to use Yotpo I will.
Thank you for your revised review. We're continuously looking for ways to make our app meet the needs of our users. If you let us know what your requirements are, we'll look into adding them to our roadmap. Happy bundling!
I love the app. I tried to find something good, where I can sell bundles to our customers. And Bundle App is awesome. I like the dashboard and customer support + 28 days trial, which is awesome.
Thank you so much for your lovely review, we're really pleased that Bundle Builder ticks all the boxes for you. Happy bundling!
The Home Bakery
Agile Bundle Builder is just what we have been looking for. Our customers are going to love being able to add multiple flavors without leaving the page. It was really easy to implement especially with the incredible support team. Adam, thank you for your knowledgable assistance and your lightning speed response time.
Thank you for your awesome review! Adam will be very pleased to hear your feedback. We hope Bundle Builder will allow you to offer your customers the tasty bundles they've been looking for.
Pie + Company
The customer service is outstanding! Not only are they quick to reply and help with I reach out but also when shopify reached out to help with some coding problems I was having..So thankful I chose them!
Thank you for your lovely review. Our Support Team will be thrilled to hear your feedback. Happy bundling!