Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (263)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app boosts revenue and average order value, especially by turning slow‑moving or accessory items into attractive bundles. They use it for “build your own” gift boxes, decor sets, and multi‑flavor packs with step‑by‑step rules and quantity limits. Features like dedicated bundle pages, single- and multi-SKU support, and split SKUs on invoices are praised. Support is described as fast, patient, and highly helpful over years of use.

November 9, 2021

This app was easy to figure out and set up on my own but it was great to know they would walk me through it in a call if I wanted that. Their support response has been fast, helpful and friendly. Our bundles are now our best selling products. Thank you!

Farm Aid
United States
7 days using the app
Kitenzo replied November 9, 2021

Thanks so much for your 5 star review! Glad you found the app easy to setup and that you got all the help you needed from the support team here at Eight - I'll pass on your message. Amazing to hear bundles are now your top selling products - anything you need, just let us know!

May 6, 2021

Straight forward and easy to set-up. The onboarding process was easy, and minor changes were handled quickly and seamlessly by the developers. The bundle creation isn't immediate as the app creates an unique product for the set-up I chose, but it isn't unreasonable.

Video Game Box Defender
Canada
9 days using the app
Kitenzo replied May 7, 2021

Thanks so much for your kind words - we're so pleased you've found our app so straight-forward and seamless! Our support team work really hard to respond to queries as quickly and efficiently as possible, so we really appreciate you recognising this. Feel free to reach out if there's anything else you need, and thanks again!

August 30, 2022

So far it has been great! Very easy to get set up with the default look and feel. Compatible with our Cart Drawer and Full Cart Page. My favorite feature is I can have a product marked as unavailable on all sales channels but still use the product in the Bundle Builder.

Home Dough
United States
27 days using the app
Kitenzo replied September 1, 2022

Thanks so much for leaving us a review! We're so happy that you're enjoying using the app, and you can use it with both your cart options! It sounds like you're already well on the way to becoming a bundle expert, but if you have any questions at all, just reach out to the support team!

February 17, 2021

I can't say enough good things about this app! Of all the apps I've installed, it has delivered the highest amount of revenue, and in the shortest period of time. I'm not even through the trial period and this app has paid for itself 15x over. I can't wait to figure out more ways to use it on my site!

Flatbush Granola Company
United States
21 days using the app
Kitenzo replied February 18, 2021

Hello Flatbush Granola Company - Thank you for the 5 star review! It’s great to see that our Bundle Builder app is making such a difference to your store, and we wish you every success going forward. If we can ever assist again, please feel free to reach out to our support team. All the best :)

Edited March 21, 2022

It seems that the translation setting works not well. It shows messages dual. I'm wondering if I should find another one. Everything is ok except the above.
I love its clean UI, and easy setup. added---
They have a reliable support team. I'm satisfied with the investigation.
I've added one more star :)

27 COFFEE ROASTERS
Japan
About 1 month using the app
Kitenzo replied February 22, 2022

Hey there - thanks for leaving us a review! We're so glad you're enjoying the app, and can't wait to see the bundles you make! We've sent you a follow up email about your translations, as we should be able to get this fixed for you with no problems - if you could reply when you get a chance, we'll get to work!

Edited June 16, 2023

From total trainwrecks to incomplete apps, I stumbled across this app recommended by a friend who sells gift boxes. Super happy with the results and Adam from the chat support. Intuitive, smart UX and enough customization to make it work for me!

Update: We're now several months in - I stand by my assessment.

NSP USA
United States
9 months using the app
Kitenzo replied September 15, 2022

Thank you for your wonderful review! We're so glad you're loving Bundle Builder and all it offers after the recommendation, and we can't wait to see the new bundles live on your surfing site! We will pass on your feedback to Adam - and please do reach out again if you have any further questions, the team will be more than happy to help :)

July 13, 2021

Emailed support two weeks ago, but didn't get their response. They replied to me saying they can't receive my email and then I wrote back. There is no reply since then... I don't know why this happened as my email is totally working fine or they just don't want to help me because I'm still during the trial period...

RELX New Zealand
New Zealand
20 days using the app
Kitenzo replied July 14, 2021

Thank you for reaching out, and I'm sorry to hear you haven't received our email replies! Our support team have replied to your emails over the last few weeks, but it looks like there's an issue with our replies reaching you. I'm really sorry about the inconvenience - if our replies aren't showing in your Spam folder, could you please get in touch via support@bundlebuilder.app with an alternate email address, and we'd be more than happy to help you with anything you need!

January 16, 2020

Agile Bundle Builder is just what we have been looking for. Our customers are going to love being able to add multiple flavors without leaving the page. It was really easy to implement especially with the incredible support team. Adam, thank you for your knowledgable assistance and your lightning speed response time.

The Home Bakery
United States
13 days using the app
Kitenzo replied January 16, 2020

Thank you for your awesome review! Adam will be very pleased to hear your feedback. We hope Bundle Builder will allow you to offer your customers the tasty bundles they've been looking for.

May 23, 2022

After a long search trying many other Bundle apps none allowed me the flexibility to CREATE the variety of Bundles I wanted. Design is fantastic as well offering the customer easy to navigate functions. The support service call answered all other queries I had and more. Best app, can't wait to see what they bring out next.

Eleven Intimates
Australia
5 days using the app
Kitenzo replied May 24, 2022

Wow, thank you so much for your lovely review. We love it when merchants are able to take full advantage of the variety of bundles you can create with Bundle Builder. We wish you every success on your bundling journey - and if you need any further assistance, please don't hesitate to get in touch.

June 28, 2019

This app has finally solved a problem we've had for years. We have candle bundles that allow customers to choose what candles they want and they save $ based on volume. The problem Bundle Builder solved was that now the individual SKUs are reflected for reporting and fulfillment which we weren't able to do when using Infinite Options.

Harlem Candle Company
United States
11 days using the app
Kitenzo replied July 3, 2019

Thank you so much for your kind review of Bundle Builder. We’re really glad to hear our app has helped you solve your problem with bundles!