Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Reviews (236)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to enhance sales and customer satisfaction through customizable product bundles. It features a user-friendly interface, supports both preset and customizable bundles, and integrates smoothly with Shopify themes. Up to 50% of orders involve this app, highlighting its effectiveness. The support team is noted for their responsiveness and ability to tailor the app to specific needs, including SKU splitting for multiple warehouse management.

June 13, 2020

I like using this app to help make product bundles to sell items that would otherwise not sell by themselves. They're a few glitches with how the app interacts with Shopify that could be fixed. Ex: fixing up the sale prices int he bundle app doesn't automatically translate to Shopify products/inventory. Also, whenever I make any changes in the actually bundle, I have to keep it in mind to go to my products in Shopify to reset the inventory and bundle prices; every single time. It's a hassle but I really like the way bundle presents the products.

The Westminster Shoppe
United States
22 days using the app
Eight Apps replied June 29, 2020

Thank you, we really appreciate your feedback. Our team have reached out to you to resolve the points that you raised. We look forward to assisting you so you can make the most of our bundling app!

February 5, 2020

I love the app. I tried to find something good, where I can sell bundles to our customers. And Bundle App is awesome. I like the dashboard and customer support + 28 days trial, which is awesome.

Thanks

Newverest
United States
22 days using the app
Eight Apps replied February 6, 2020

Thank you so much for your lovely review, we're really pleased that Bundle Builder ticks all the boxes for you. Happy bundling!

May 18, 2021

muy buena app el servicio es muy bueno a nivel comercial, creo que en soporte pueden mejorar un poco su tiempo de respuesta

Pescuezo
Colombia
21 days using the app
Eight Apps replied May 19, 2021

¡Gracias por sus comentarios! Agradecemos su paciencia y nos complace mucho que nuestro equipo de asistencia pueda ayudarlo. No dude en preguntar si necesita algo más y ¡que tenga un gran día!

September 4, 2018

Does everything we need it to do with a simple and clean interface. No other bundle apps we've found let you have a proper product page for the bundle and this is vital to the way we make our grouped products.

Also, had a very silly support request and David A was in touch with a really polite and friendly explanation within the hour.

Great app; you get what you pay for.

Electrastim Official
United Kingdom
21 days using the app
February 17, 2021

I can't say enough good things about this app! Of all the apps I've installed, it has delivered the highest amount of revenue, and in the shortest period of time. I'm not even through the trial period and this app has paid for itself 15x over. I can't wait to figure out more ways to use it on my site!

Flatbush Granola Company
United States
21 days using the app
Eight Apps replied February 18, 2021

Hello Flatbush Granola Company - Thank you for the 5 star review! It’s great to see that our Bundle Builder app is making such a difference to your store, and we wish you every success going forward. If we can ever assist again, please feel free to reach out to our support team. All the best :)

November 4, 2019

Love this app! Very easy to use. Makes it so easy for customers to build bundles. Have helped us generate more revenue $$$.

Mod and Tod
New Zealand
20 days using the app
Eight Apps replied November 4, 2019

Thank you for your wonderful review, we're so pleased to hear that you like Bundle Builder and that our app is helping you generate more revenue!

July 13, 2021

Emailed support two weeks ago, but didn't get their response. They replied to me saying they can't receive my email and then I wrote back. There is no reply since then... I don't know why this happened as my email is totally working fine or they just don't want to help me because I'm still during the trial period...

RELX New Zealand
New Zealand
20 days using the app
Eight Apps replied July 14, 2021

Thank you for reaching out, and I'm sorry to hear you haven't received our email replies! Our support team have replied to your emails over the last few weeks, but it looks like there's an issue with our replies reaching you. I'm really sorry about the inconvenience - if our replies aren't showing in your Spam folder, could you please get in touch via support@bundlebuilder.app with an alternate email address, and we'd be more than happy to help you with anything you need!

June 6, 2023

The absolute worst customer support we've ever experienced. No matter how good the functions of the app seem, it's not worth it.

Since originally contacting Bundle Builder nearly three weeks ago re: a few app features and cart integration, we've received no less than three messages telling us integration is complete, only to discover it's as broken as it was day one. Responses to our concerns have been slow, generic, and astonishingly unhelpful. Promises to elevate our ticket or get back to us in a timely manner have proven meaningless. On our end, we've been ready to send bundles live for two weeks, but have been hamstrung by the developer's inability to deliver on simple elements, like prices showing correctly in cart. The waste of time and loss of revenue resulting from our experience with Bundle Builder has been staggering.

The only reason we haven't uninstalled the app yet is because we're a small team, and to find a replacement and build the bundles will take time we can't afford. However, our patience is wearing thin. I expect our experience (and our review) will change if these issues are ever resolved, but as it stands, our position is simple:

AVOID BUNDLE BUILDER.

Pawfect Pals
Australia
19 days using the app
Eight Apps replied June 7, 2023

We're really sorry to hear about your experience with Bundle Builder, and apologise for the delay in resolving your issue with cart integration and any inconvenience this has caused you. We truly value all feedback and are committed to providing dedicated support to our merchants.

We are actively working to resolve your issue, and will continue to work with you to address any outstanding concerns. I can see that the team have provided you with a fix for the cart integration issue, set up on a duplicate theme version for you to check over.

We really appreciate your patience whilst investigating here, and hope that your experience with Bundle Builder is positive moving forwards.

February 15, 2021

I am so impressed with this app! I needed an app that would make it easy for my customers to build their own sets of home decor, and I've gotten great feedback. I love how it guides the customer on a journey and helps them visualize their choices, while staying consistent with my brand image. The developers provide excellent support that is unrivaled. No other app that I've used has come close to their quick responses and personalized help. I really appreciate their patience with those of us who don't have all the tech skills! Getting a quality website up and running is stressful, but they made the process a lot smoother. Highly recommend!

Melissa Colson
United States
19 days using the app
Eight Apps replied February 15, 2021

Hello Melissa - what a wonderful review! Thank you for the feedback and great to hear that your customers are getting the most from the app. The team pass on their thanks and wish you all the best with the bundles! All the best :)

March 10, 2021

Amazing support team! Love your app!
Everything perfect! Our shop need bundle builder for our product packages, and Bundle Builder is the best that we choice! Thank you, support team!

LUX SPA SHOP
United States
18 days using the app
Eight Apps replied March 10, 2021

Hi there LUX SPA SHOP - Great to see you making the most of Bundle Builder! Thank you for your time today and for your wonderful 5-star review! :)