Kitenzo ‑ Full Page Bundles
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Reviews (236)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for its ability to enhance sales and customer satisfaction through customizable product bundles. It features a user-friendly interface, supports both preset and customizable bundles, and integrates smoothly with Shopify themes. Up to 50% of orders involve this app, highlighting its effectiveness. The support team is noted for their responsiveness and ability to tailor the app to specific needs, including SKU splitting for multiple warehouse management.
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At this point unusable. They offered to help almost a week ago, but they don't respond to email in a timely fashion. I'm at 6 days. The UX was really hard to figure out. I had to wait days for an appointment for help, and mostly figured it out during that time, it seems like it will be a great app. There is easy to add CSS to help the design flow and better match our site. They had a few helpful suggestions. Mostly they pointed out that my configuration was an issue that i needed someone from their team to help fix the theme so the checkout worked correctly. That was almost a week ago, have you heard from them? My 14 day trial is almost up, and I still can't use it. I'm hoping this review will help with their communication.
Hey there, so sorry to hear that you've been disappointed with our communication & support. I can see that whilst the team were working on the update to your store to assist with your query, your ticket was moved to the back of the queue in our system with each new email you sent - we work on an oldest to newest approach, and this is highlighted in our auto-reply emails. We look forward to hearing back from you to check you're happy with the recent updates, or to make any quick alterations if needed! Thank you :)
We weren't sure how to get our products exporting right in orders, sent a note and got a quick and understandable response, and we love the way this looks on our store!
Thanks so much for your review! It's great to hear that the team were able to help you quickly, and we can't wait to see the bundles you create! If you need any more help in the meantime, just let us know, and we'll be happy to help!
We tried every bundling app on the Shopify App store an this was the only one that worked as we wanted - the prime difference being it does not utilise discount codes or draft orders to accomplish it's task - meaning we can still operate sales and provide discount codes that can be applied to bundle sales. Very convenient. Since we have installed - I tell no lie, every single one of our orders has been a bundle sale (we do a BOGO / 3 for 2 deal). Worth every penny, that's some phenomenal ROI! Fits right in with our site aesthetic also which is super important to us (fonts/buttons everything, plus granular CSS control where needed). And, the team are super responsive and friendly - helped with everything, stellar!!
Really nice app and great customer service. The app itself needs a bit more fine tuning so the products on the bundle page can show more detail and can match the look of the overall website better etc. But overall working well for us as a custom hamper option.
Thank you so much for your kind review, it's great to hear that our app is helping your customers build custom hampers. We're constantly looking for ways to improve Bundle Builder, so your feedback is most welcome. And we're always here to help you get set up!
This app has finally solved a problem we've had for years. We have candle bundles that allow customers to choose what candles they want and they save $ based on volume. The problem Bundle Builder solved was that now the individual SKUs are reflected for reporting and fulfillment which we weren't able to do when using Infinite Options.
Thank you so much for your kind review of Bundle Builder. We’re really glad to hear our app has helped you solve your problem with bundles!
I primarily wanted this app for the mix and match features. The bundles are very customizable, and the visual design fits perfectly with my store theme. Just about every scenario you could think of is covered. The support team is also exceptional! Perhaps a few things with the customer-facing interface that could be improved, such as sticky widgets, but a minor thing given everything this app is capable of!
Thanks so much for your review! We're so happy to hear you're enjoying the app, and I'll make sure to pass your lovely feedback onto the team! We'll definitely take a look at your suggestions, and look forward to your feedback when we release some app updates later this year!
I used this app to sell bundles across collections and it was excellent! The support team is also 5* and gets back to you very quickly if you need their help.
Thank you for leaving such a wonderful review! We love that for every pair of socks you sell, a pair is donated to someone experiencing homelessness - it's such an honour knowing that by increasing your average order value with Bundle Builder, our app is helping you make a positive impact on those in need!
Feel free to reach out if you need any further assistance - thank you for choosing us to be part of something so special, and keep up the incredible work!
Straight forward and easy to set-up. The onboarding process was easy, and minor changes were handled quickly and seamlessly by the developers. The bundle creation isn't immediate as the app creates an unique product for the set-up I chose, but it isn't unreasonable.
Thanks so much for your kind words - we're so pleased you've found our app so straight-forward and seamless! Our support team work really hard to respond to queries as quickly and efficiently as possible, so we really appreciate you recognising this. Feel free to reach out if there's anything else you need, and thanks again!
Does exactly what i need, and when i ran into an issue support literally responded in 5 minutes with a solution :)
Thanks so much for your review - we're super glad you've been impressed with the quick responses from our support team! The bundles on your store are looking awesome, and a brilliant gift idea for all the spice lovers out there! Just pop us another message if you need any more help, as the team are happy to assist :)
Doesn't work the app won't let you save bundles which are the essence of the app, also support stopped answering after realized they had no idea what to do.
Thank you for your feedback. Sadly we have been unable to trace any previous communications from you, however I have just reached out to you directly as we are very keen to help you resolve the issue you flagged. We’re hoping to hear back from you so we can get the app set up correctly on your store.