Kitenzo ‑ Full Page Bundles
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Reviews (236)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for its ability to enhance sales and customer satisfaction through customizable product bundles. It features a user-friendly interface, supports both preset and customizable bundles, and integrates smoothly with Shopify themes. Up to 50% of orders involve this app, highlighting its effectiveness. The support team is noted for their responsiveness and ability to tailor the app to specific needs, including SKU splitting for multiple warehouse management.
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I want to say that they have stellar support. They get back to you fast with a unique solution.
I am trying to create a unique way to do bundles based on the products I have. They have been proactive and brainstormed to try and come up with solutions.
I have tried many different bundle products and some companies never responded and or took a week to get back to me.
One thing I look for is support and they have hit it out of the park even though I could not use their app for what I am trying to do.
It is worthwhile for you to try their app out.
Thank you for your wonderful feedback. We work very hard to give our users the best possible support, so reviews like these really make our day (we do love a good brainstorming session). Bundle Builder is constantly getting better and we have tons of exciting new features planned for the near future, so keep an eye on the app as we would love to welcome you back at some point!
Great and easy onboarding and fast customer support. Excited to see the new updates coming soon!
Thank you for taking the time to leave us a review - we really appreciate your feedback! It's great to hear that you've had a straight-forward onboarding to Bundle Builder and have had a positive experience with the team.
We've been working hard on some exciting new features that have just launched in the app, such as Native Bundles and the Product in Bundle app block - both enhancing the app's customization and flexibility, and overall customer experience! More details can be found in our documentation here:
support.bundlebuilder.app/hc/en-gb/articles/4409234694929
and here:
support.bundlebuilder.app/hc/en-gb/articles/19685500911505-Displaying-the-Product-in-Bundles-app-block
Feel free to contact the team again if you require any further assistance, as we're here to help! Happy bundling ✨
Updated review!
App install was a bit complicated but it was manageable as I followed the instruction step by step. Spent quite few days to get around with app. Maybe because I am not a developer... Had to ask a lot of questions. I guess multi- SKU bundle on shopify is very complicated... After a week and with the help with customer service, I have set up the app finally and will try to use it. Hope I could get good result from it!
Thanks for help.
Thanks for your review of Bundle Builder! Glad we could help you get setup, we wish you every success with bundles on your store!
I used this app a year ago... not so good. I just tried it again and it is perfect! Was able to customize everything to my liking on my store and had my bundle builder set up in just a couple of hours. Great App
Thank you so much for trying us again, and thank you so much for your review! We really do appreciate it, and we're so glad to hear that you're enjoying using the app. It sounds like you have it all under control, but if you have any other questions, please let us know!
The team of three of us - one an IT guy - really struggled with this app. Hours of wasted productive work time.
It was too invasive into the back end of our site and we believe it has caused problems with backlinks (links are broken)
Poor customer service, not nearly responsive enough.
Thank goodness we made a backup of our theme.
We have deleted the app and activated our back up.
100% would NOT recommend this app.
Only good thing about it was the free trial period so we could test it and see how clearly it did not work for us.
Thank you for your feedback, we’re truly sorry to hear that you experienced some issues. We have reached out to you directly so we can help you get Bundle Builder set up on your store.
The app has a track record of being highly effective at increasing revenue, so we would love for you to benefit from it.
Just started using bundle builder 1.5 weeks ago to build gift sets for the holidays. I have submitted 3 tickets and received no response. This is a critical - the MOST important part of our holiday planning and to get no response is really frustrating as we have spent a lot of time picking out which bundle app to use (tested 10!) to try and find the one that had the best design and capabilities. We are about to add 20 more bundles but it has been so buggy and with no support we will have to take over 40 hours of work and throw it away. It keeps losing our images and no one will help us. Very disappointing.
We're sorry to hear about the frustration you've experienced here, as we understand how important it is to receive timely assistance - especially during the holiday planning season. We apologize for any inconvenience this may have caused you.
Upon reviewing your support tickets, we can confirm that we responded to your initial ticket on Thursday to address the issue you raised regarding the location of bundle names. We have also been in conversation with you since Friday to further investigate and resolve the remaining issues you have encountered.
To address the remaining issues, we require development access to your store. Once granted, we will continue investigating and working towards a resolution for you. Our team is committed to resolving all of your concerns as quickly as possible, and we appreciate your patience and understanding here. We know how important holiday planning is and the time you've invested in selecting the right bundle app, and would like to assure you that we will do everything we can to address any remaining concerns and provide a solution that meets your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out to us directly.
This app is exactly what I was looking for! It is one of the best out there. I researched tons of bundle apps before choosing this one. It has a clean look and integrates wonderfully with my theme. It's super easy to use for my customers and for me as well. Any adjustments I wanted to make, the support team was very helpful. I'm glad I downloaded this app. I've wanted to add a "Choose your own set" for my customers for a long time, but never found a way to do it...until I found Bundle Builder! I'm excited to see all the varieties of products I can offer - especially with the holidays coming up.
Thank you for leaving us a review - I'm so happy to hear you're enjoying using Bundle Builder! We can't wait to see what sets you offer for the holidays!
Our support team are always on hand for anything you need - if you need anything else at all, just reach back out, and we'll be happy to help!
Customer service for this app is exceedingly slow, often taking days to resolve issues or even receive a reply. We installed the app on the store on the 5th Dec, but have yet to actually use it due to multiple issues regarding the Multiple SKU set up.
We asked for installation help on the 5th but did not have it installed until the 9th (despite multiple emails). We also faced issues with bundles appearing as out of stock reported on the 10th Dec. Despite explaining that it has been escalated to the senior team and that they will be in touch with us, we have heard nothing as of yet.
If you're able to get this app to work without the help of support, then it might work great for you, but at the moment we can't properly review an app we have been unable to use.
We're really sorry to hear that you've been experiencing issues with our app. Our Support Team have tried to contact you numerous times as we have found a solution. If you could please get in touch with us, we'd be more than happy to help you.
This app was easy to figure out and set up on my own but it was great to know they would walk me through it in a call if I wanted that. Their support response has been fast, helpful and friendly. Our bundles are now our best selling products. Thank you!
Thanks so much for your 5 star review! Glad you found the app easy to setup and that you got all the help you needed from the support team here at Eight - I'll pass on your message. Amazing to hear bundles are now your top selling products - anything you need, just let us know!
A great app that lets you add multiple items to a bundle, track their individual stock, and set a price that is not dependent on the individual components prices - I tried about 5 other apps, and this is the only one that offers this feature.
David A is also an excellent representative of Agile. Any time we have asked for a specific change, he has gone above and beyond what we expected and offered excellent advice.