Kitenzo ‑ Bundle Builder
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Reviews (247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for creating customizable product bundles, boosting sales and customer satisfaction. It supports fixed and customizable bundles, with features like "Build Your Own gift box" driving sales. The app integrates seamlessly with Shopify themes and offers an intuitive interface. Merchants praise its efficiency, ease of setup, and responsive support team, which assists with customizations and troubleshooting, making it a robust choice for bundle creation.
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This app helped me & my customers create the bundles needed, all while taking care of the admin stuff like updating the inventory, the discounts and more! Plus the help is super rapid and accurate.
We're so pleased that Bundle Builder helps both you and your customers, thank you for the kind review! Happy bundling!
We have customized this app to the hilt, and the support team has been absolutely phenomenal. Highly recommend!
Super useful app, adds a lot of value to the user experience! The support team is great and was able to help me as much as possible to make the app look seamless with the site. Highly recommend!
Thank you for taking the time to leave such a lovely review - it was a pleasure assisting you with your bundle page, and it looks absolutely fantastic! Feel free to drop us another message if there's anything else you need - we're only a click away. Thanks again, and take care!
Bundle Builder has been super useful for us in our crowdfunding journey, helping us achieve 100k additional revenue with minimal investment. Great support too.
Just Tragic. I have installed Bundle Builder for months, and it just doesn't work. Countless hours spent with Shopify Support, a contracted developer, and no results. When we said the app didn't work, The Bundle Builder support team just sent through an arbitrary reason, that Shopify didn't agree with, and our own developer couldn't agree with. The support team go a week or more without contacting us, then state its been escalated, only to find nothing happens, at all. Stay away. They have no idea.
Hey there, we're really sorry to hear that you've been unhappy with Bundle Builder and the support you have received. We're still investigating the issues you're experiencing with the app as a priority, and will provide an update as soon as we have one. Please note that we value all feedback and are committed to providing the best experience we can for our customers - we look forward to resolving this for you!
THREE THINGS I WOULD CHANGE TO BUNDLE BUILDER APP hello i want to know where can i communicate if i have a question? after that i want to make some comments on what if i could change i would:
the bundles show a price which is not accurate because it depends, once you choose the bundle, which flavor you want hence the price, but if you remove it is is also removed in the subtotal, it would be amazing if its not shown at the beginning but then shown after choosing exactly what you want.
second comment: i hate that you cant use discount codes
third comment: it would also be amazing if the abandoned checkout cart email that shopify send automatically would not be blocked by the app, i think that really helps
If you want to get in touch with the support team, our email is support@bundlebuilder.app.
We can help with the pricing. The pricing of bundles are variable (that what makes them so good for increasing AOV), but this sometimes leads to prices on collection pages that are unrepresentative of the bundles. We can walk you through your options (ideally changing the price to 'from x').
The discount codes and abandoned cart emails will work on 'Single SKU' bundles, but sadly not currently on 'Multiple SKU'. This is a limitation of Shopify's Draft Orders.
Anything else you need, just pop us an email, we're here and happy to help!
These guys are awesome. Quick to respond, Fixes most of what I ask so my customers can have a easy time shopping. This bundle app displays beautiful on our site and looks very professional. The check process is clean and keeps things together on the cart page and the checkout page. We are now things how to add more bundles to our site. I understand they have a new design coming out and really can wait to see how it looks. Trust us, when I say you won't be disappointed. Update...Just asked them to tweak it a little and boom, it was done. Amazing
Thank you so much for taking the time to leave us such an awesome review! We're thrilled to hear that our app is a great fit for your store, and that you're really impressed with the seamless integration with your store's cart and check out pages! We're super excited to release the exciting new updates that we've been working on, and we're more than happy continue supporting you and your business, assisting in any way that we can. Thank you for choosing Bundle Builder - wishing you every success with your store, and happy bundling 🙂
This app works great, we've had spectacular feedback from our clients since we implanted it. Also, they offer an awesome customer care! Any problem, they answer really fast.
Thanks so much for your 5 star review. Glad you (and your clients) are enjoying using the app, i'll pass your comments to the support team here. Thanks again.
Looked for a long time for an app that worked well with Multiple SKU bundles. This app seems to have done the trick for us and the support is super quick and helpful.
Thanks so much for your review! We really do appreciate it, and we're glad to hear that Bundle Builder is working well for you! Our support team are always happy to help with any issues you might have - if you need any other assistance at all, just let us know!
I deleted this app and I am still being charged for it... I need someone to get in contact with me asap
Hey Taimed Society,
We've looked into your query.
Shopify’s recurring app charges are billed with the next Shopify 30-day invoice. For your store, the bill on May 5 includes the app subscription from April 20-May 20. You uninstalled on May 3rd, but the Bill was created on Apr 22, 2022, but you didn’t get the invoiced charge until May 19th. Which is confusing, but unfortunately out of our control.
However in this instance we'd like to offer you a refund. Please get in touch with our support team - they've sent you an email :)
