Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and revenue. It's praised for its user-friendly interface, seamless Shopify integration, and effective upselling features. Many appreciate its customization options and the responsive support team. Reports of immediate returns on investment and long-term use indicate high satisfaction.

April 28, 2020

really good apps! increase our store revenue up to 10% now. Highly recommended if you want to increase AOV

UVCleanHealth
United States
11 months using the app
May 28, 2019

Really happy with this app. Their customer service is awesome. Reply very fast and helpful. Really recommend this app. If you are looking for upsell app. This is the best one and the most professional one. It looks beautiful in store. Enjoy it a lot. Thank you.

ForestClock
United States
11 months using the app
July 8, 2022

Amazing app, this really helped me increase my average order value by a lot! Also there were some custom adjustments, that were perfectly implemented by the support team, which is super friendly and helpful by the way. Definitely recommended!!!

HYBOT
Austria
11 months using the app
April 20, 2021

The upsells are easy to set up. First in Line was a great suggestion that is working well for us. Load time issues have been a problem, but tech support quickly made some changes that I hope will help.

Mama & Roo's
United States
10 months using the app
Edited May 21, 2020

A very useful and user-friendly app that's helped generate thousands and awesome support team, Tom was super helpful!

Til You Collapse
United States
10 months using the app
February 24, 2019

I have been looking for a simple upsell app for a while and this one does a great job. I really like the UI and clear pop-up design. Well done guys!

Kryty Organika
Slovakia
10 months using the app
May 4, 2021

To me, the best pre-purchase upsell app ever! It's very easy to configure and the AOV increase is instant. And the customer support is top-notch!

Magnilink
Belgium
10 months using the app
December 7, 2022

Excellent APP and excellent support from Lucia in CS, she was amazing. We almost gave up, we are not tech savvy, nor have the time to navigate issues so hate Apps without good customer service with a real person you can talk to. Who honestly wants to pay to speak to a bot or read through FAQs. Candy Rack has real people to help you onboard or fix your struggles or expand your understanding of the funnel and how you can maximise the value of the App. Lucia was brilliant - based in the same timezone, smart, kind, patient and understanding and it created real $/value for us having that first class support. Candy Rack is real value when you have the set down well, its well worth booking a call and working with the team, they will help you and support your ambitions. best ion all, its paid off the app iOS generating more value, and customers really do add to the basket.

Happy Houseplants
United Kingdom
10 months using the app
October 3, 2019

We recently changed from another up-sell app to Candy Rack and couldn't be happier with the results.

This app looks much better on mobile and far easier to use for customers as well as on the admin side.

Few issues along the way due to our theme but Tom and the team have been really helpful and sorted them out for us quickly. They are also easy to reach and always reply quickly.

If your looking for a great up-sell app you can't go wrong with this one due to it's design, functionality & support.

Thanks,
www.colettelola.com

Colette Lola
Indonesia
10 months using the app
March 26, 2022

Truly outstanding and super responsive customer service. They helped us customize our popup to be the way that we wanted through multiple iterations. I'm so glad we found out about this app. Very pleased.

SIMPLER HAIR COLOR
United States
10 months using the app