Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and revenue. It's praised for its user-friendly interface, seamless Shopify integration, and effective upselling features. Many appreciate its customization options and the responsive support team. Reports of immediate returns on investment and long-term use indicate high satisfaction.

February 3, 2021

This app is amazing. Compared to other upsell apps, this app is by far the best of the best! The options are so clear and nice for the customers. Easy set-up and amazing customer service!

Zenful
Netherlands
4 months using the app
August 22, 2021

great app with beautiful design and very good support! you can trust me it is the best upsell app on the shopify market.

My Favorite Poster
Germany
3 months using the app
November 25, 2022

Amazing support, they fixed issue with the billing in few hours. I never had issues with the app in itself and it's amazing!

Kaufen Center
Germany
3 months using the app
May 3, 2021

App works super well and is really simple to use. The support team is amazing and customized the app for it to have similar design to our store. 100% recommended for upsells!

Flow Energy
Norway
3 months using the app
Edited March 8, 2022

Candy Rack is a good app, limited customization at the moment but the support cannot be faulted. The support team has went out their way to help me configure the app on my shop. It's definitely worth trying Candy Rack, it has really increased my AOV for my shop and as it's automated it only gets better for less effort! Try Candy Rack now, you won't regret it!

Force of Life
United Kingdom
3 months using the app
March 2, 2023

Easy to use and great customer service! I tried other apps and they were just so complicated to set up. With this one, it took me 15 minutes. I had an idea on how I wanted my upsell offer to look like and they customized it for me. I am happy with this app.

MacondoForever
United States
3 months using the app
June 12, 2022

Great app and great team. Highly recommended. It's easy to install and customize. The team has been able to help us get set up with any Qs we've had.

Nexgen
United States
3 months using the app
November 2, 2020

good app, good support as always, highly recommend. If you need help, the support team is always there an respond quickly :)

Spielgarten24
Germany
3 months using the app
April 17, 2023

We LOVE Candy Rack. It is a beautiful app that looks great on our site--very professional. The customer service is top notch! Lucia helped us tremendously to setup the app so that it looked great on our store. When another one of our apps conflicted with the Candy Rack app, Lucia and the team fixed the issue, going above and beyond to make sure all was good. The app has brought us increased revenue and is just great!

ThumbPRO
United States
3 months using the app
March 29, 2021

2 minutes to reply once I clicked the chat icon. Within 10 minutes Christian had redesigned my popup to fit my branding. Where else can that happen and outside of their normal hours. I was close to choosing a competitor but something told me to go with CR. So far I a very impressed. Continue to keep up the good work!!

vibe2tech
United States
3 months using the app