Reviews (1,175)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

April 17, 2023

Very great customer service. Was helped immediately with the issue I was having & walked through it. My small business is growing fast & I needed to find a reliable app for abandoned carts & this one is it!

Kiss of Silk
United States
About 10 hours using the app
September 7, 2018

i just downloaded this app and am excited to see how it works. I come back and give an actual review later.

Queen City Motorcycle Parts
United States
12 days using the app
March 18, 2019

great app would definitely recommend for any body starting of selling products and want to make that extra product from AC

menzfashionswear
United States
12 days using the app
Edited April 10, 2018

*UPDATE* - I finally was contacted by support, and they took care of the issues. I still can't give it 5 stars yet, as I haven't been able to fully try out the software because of said issues.

**UPDATE 2 - FINAL** - I've been using Shopify for my abandoned carts, with a success rate of 15% plus. Since I've had this installed, I've had exactly ZERO recoveries. I've asked for assistance, and received no replies. As far as I can tell, this isn't a very productive app with little in the way of responsive support. Deleted, and going back to Shopify.

*ORIGINAL* - Cannot get answers to support questions. I've had it installed long enough to have had several emails to go out, but the only ones that have gone is to the (accidentally) imported old carts. None of the new abandons have been emailed. Ready to uninstall.

Smoky Mountain Beard Co
United States
13 days using the app
Edited March 19, 2018

Great platform and easy to use. Its a huge help for conversions

Cjlifestyleshop
United States
7 days using the app
November 11, 2018

this is the first time to use the app, hope it can help me well. the major role lists below, Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

DELIWA SCALE
China
6 days using the app
November 20, 2019

I really love this app because it helps me to get my money back from the customers that didn't bought the product

PerfectDog
Switzerland
About 9 hours using the app
August 30, 2018

I just downloaded the product so cannot give specifics on conversions yet

Theinnovativehome
United States
6 days using the app
October 7, 2018

just starting using,am hoping that it does what it says,but great concept, i will come back with another after i use for a while.

swagger4you
France
6 days using the app
March 20, 2018

hasta ahora esta en modo de prueba

4liverd
United States
5 days using the app