Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

January 19, 2019

this site help us drop shippers so much cause it allows people who leaves the cart to have a second chance to buy are product

Sunglass-Studd
Canada
About 13 hours using the app
January 21, 2019

Im just getting started but its seems like this app could benefit me and make my profit higher. Great that its free!! Working well

Blue Anime
Israel
9 days using the app
March 9, 2022

I like this app, it help me recovery abandon order, so it will be popular with more and more people.

REPTI ZOO
United States
About 12 hours using the app
Care Cart replied July 13, 2022

Glad that you liked it, thank you for the review!

December 3, 2018

The app seemed useful but its very slow and some times goes down. if i force send an email from application, it does not go. i think the developers should fix these problems. else everything seemed good.

TrendyWristWear
India
13 days using the app
November 15, 2018

I installed this app and set the campaign for 10 days without checking the result. Once I checked it, it didn't work at all. No email sent out. I contact the staff. He replied my email with template, didn't answer my question but it seem like it's working, some email was sent out. I waited for few days to see the result. No one open the email at all because all of emails is junk mail while I used the real email account sending. So disappointed

23Thanwa
France
13 days using the app
April 17, 2023

Very great customer service. Was helped immediately with the issue I was having & walked through it. My small business is growing fast & I needed to find a reliable app for abandoned carts & this one is it!

Kiss of Silk
United States
About 10 hours using the app
September 7, 2018

i just downloaded this app and am excited to see how it works. I come back and give an actual review later.

Queen City Motorcycle Parts
United States
12 days using the app
March 18, 2019

great app would definitely recommend for any body starting of selling products and want to make that extra product from AC

menzfashionswear
United States
12 days using the app
Edited April 10, 2018

*UPDATE* - I finally was contacted by support, and they took care of the issues. I still can't give it 5 stars yet, as I haven't been able to fully try out the software because of said issues.

**UPDATE 2 - FINAL** - I've been using Shopify for my abandoned carts, with a success rate of 15% plus. Since I've had this installed, I've had exactly ZERO recoveries. I've asked for assistance, and received no replies. As far as I can tell, this isn't a very productive app with little in the way of responsive support. Deleted, and going back to Shopify.

*ORIGINAL* - Cannot get answers to support questions. I've had it installed long enough to have had several emails to go out, but the only ones that have gone is to the (accidentally) imported old carts. None of the new abandons have been emailed. Ready to uninstall.

Smoky Mountain Beard Co
United States
13 days using the app
Edited March 19, 2018

Great platform and easy to use. Its a huge help for conversions

Cjlifestyleshop
United States
7 days using the app