Reviews (1,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.
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Support is great and the UI of the app is very easy to use. i m just installed the app right now and they help me to integrate in very easy steps
good app, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
This app is amazing, 10 out of 10!
Pretty good app but the best feature it has by far is the fact that it is free. Yes its free and thank you for making it free
One of the worst apps I have ever used. Collected email, customer went to checkout and this app did not mind to send automatic email. As I see in instruction it tells that this app sends emails AUTOMATICALLY. I dont know what are you trying to fool, but your app is like dust - useless. Better delete this app
We apologize for the inconvenience it has caused.
Here’s what exactly has happened in your case. When you installed the app it has 2 hours default cart abandonment timer (meaning cart will be considered abandoned after 2 hours) and you also set 10 minutes in automated email timer meaning automated abandoned cart email should be sent after 2 hours and 10 minutes.
According to our logs, it seems that you waited for the 10 minutes instead of 2:10 minutes to receive the email. This has misled you to the point that you thought it’s not working at all.
Our customer success manager has been trying to reach out to you since you wrote the review but unfortunately, there is no response yet. We’re still looking forward to hearing from you and winning you back as our happy user.
i use this app to run my store and its really good, i would recommend this app to any one and plus its freee
so far so good. great dashboard.
Terrible app. I've tested it personally with many different email addresses, and it only sent 1 email instead of 12. Avoid at all costs. Smells like fraud.
We sincerely apologize for your inconvenience.
However, after looking at your stats, we found no issue, and a total of 725 emails have been sent and around 395 carts have been recovered through them in a total of 20 days which seems to be good progress.
Our customer support manager will be contacting you shortly via email and we would like to get further clarity on what issue you are facing while using the app.
Great ! This Application is Awesome !
seems pretty straight forward and easy to use