Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

October 19, 2018

so far so good. helpful app. easy to use. knowledgeable and friendly customer support. two thumbs up!

EJUICE.PH(Vape Warehouse)
Philippines
Over 5 years using the app
February 13, 2018

It does what it's say as well as showed anonymous customers and hopefully recover my abandoned cart. It's completely free

Fazbima
United Kingdom
Over 5 years using the app
March 1, 2023

Luis was such a great help in turning on some new features. Really appreciate all the brain storming ;-)

Renovatio
Australia
Almost 5 years using the app
September 16, 2018

Easy to use app and great for beginners in getting started online with shopify.Discovered this app by accident but I went thru it and found it very
useful and easy to set up

Deep- Splash.com
United States
Almost 5 years using the app
June 9, 2020

Realy good app, very useful, easy to use. Totaly recommend it.
Plan at very good price, A++++++++++

Iluminacion Led Mall
Spain
Almost 5 years using the app
Care Cart replied June 10, 2020

This review has made our day. Thank you so much for reviewing and recommending the app.

We have definite priced it very reasonably to help the store owners. Thank you for being an awesome user and helping to spread the word about us.

August 1, 2022

Super easy app to use, I only need the free verson currently but happy to progress into paid once the sales build. Very good for new stores who don't want to outlay a lot of money initially.

Comfee
Australia
About 4 years using the app
Care Cart replied August 1, 2022

We appreciate you taking the time to share this great review with the community. And, we hope that the app will perform on your store.
Thank you for the review, cheers!

March 27, 2023

Hi, just triyng for the first time.
Very efficient, proactive and friendy the assistent providing all the help i need.

GRASS4YOU
Portugal
About 4 years using the app
December 5, 2018

Working well so far. The default settings may be a little aggressive, but i'm new to this so it may be normal. It's a good way to provide yourself with another way to recover lost opportunities. Recommended.

HomeWareBargains
Australia
About 4 years using the app
Edited November 12, 2018

Wow, soooo Nice tool. I love this tool, The care cart tool make our website( www.montswiss.com ) better.

MONT SWISS
China
Almost 4 years using the app
September 22, 2022

Very superb service and the customer service is responsive and very easy to use, recovering us many cart orders

ELLIPAL
Hong Kong SAR
Over 3 years using the app
Care Cart replied September 28, 2022

Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly.
Cheers!