Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

March 15, 2018

This app has a lot of potentials! It does an awesome job of capturing abandoned carts, even by anonymous buyers which unfortunately unable to be recovered since those buyers had not yet entered their email address. But Care Cart has now come up with Email Collector which is definitely a value-added feature. Unfortunately it is going to be a paid feature. That said, it is still a great app for its core function of abandoned cart recovery and best of all, free!

Bowie Shoppe
Singapore
Almost 2 years using the app
September 27, 2022

We only started using the app today, so cannot comment on the amount of recovered carts. What we can say is the support is one of the best we have used, very helpful and went out of her way to assist us . Thank you

Jflex
United Kingdom
Almost 2 years using the app
Care Cart replied September 28, 2022

Thank you for sharing the review and we are quite hopeful that the app will help you boost sales in every possible way. If you need any further help our chat support team is available 24/7.

November 9, 2021

The app is very helpful and so is their user support. We recommend this app for its user-friendly interface, so simple and effective.

Pain Relief Therapy
Australia
Almost 2 years using the app
Care Cart replied July 13, 2022

We are glad that you liked the app and that our support team was able to help you out.
Thank you for your amazing review!

Edited September 16, 2020

We recommend the Abandoned Cart Recovery app. It continually does as promised by reaching out to our customers that have left the site and bringing them back to purchase. It allows us to recapture sales that we would have otherwise lost. Some apps need tweaking over time and this one has required very little maintenance. Since set up, it has worked well without causing any other issues on our site.

JJwinks
United States
Almost 2 years using the app
Care Cart replied September 17, 2020

This review has made our day! Thank you so much for adding the honest review. We are glad that you've been using our app for almost a couple of years and its performing well on your store. Thanks for the recommendation!

March 20, 2018

Care Cart is really a useful tool to increase conversion rate. We had lot of visitors and we were top 6% of store which opened with us on shopify. But conversion ratio was very low.
Care Cart help to remind customers about their shopping cart and also followup.

Definitely recommend to online shop owners

Starsportsus
United States
Almost 2 years using the app
March 18, 2022

very helpful and knowledgeable support team. they answer all the questions you have and seem very willing to assist. Great job

FashionFavorsTheBold
United States
Almost 2 years using the app
Care Cart replied July 13, 2022

Thank you for the amazing review. We are happy that support team helped you out and hope that app will also help you achieve your goals of recovering abandoned carts.

September 20, 2022

sehr gute app, die hilft uns sehr weiter und der support ist der hammer, ich empfehle sie weiter besser als klaviyo, 10/10 Sternen gebe ich euch

Vameria
Germany
Almost 2 years using the app
Care Cart replied September 21, 2022

Thank you for the review and for recommending the app.
We are happy to read that you are satisfied with the results and hope that app will continue to perform in your store.

January 6, 2023

First time using Care Cart and already within a minute I have somebody there to help me and they are Really attentive and fast

The Flower Boutique Perth
Australia
Almost 2 years using the app
October 28, 2018

The app was easy to install and is working great. I am very excited to test it out over the Holiday Season!

Woolby
United States
Almost 2 years using the app
Edited November 27, 2018

Easy to use, simple, user-friendly, with a good customer experience.

TheBestSaleStore
Thailand
Almost 2 years using the app