Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

January 17, 2019

amazing app!! So easy to use!! It no joke takes about 30 seconds to setup. Everything is already laid out for you its great!

iSportCases
United States
Almost 2 years using the app
Edited July 2, 2021

The ru plug-in has not been used for a long time, and there are also repurchases. There are still many problems encountered temporarily, and their team is still very patient to answer, very good

Chamaripa
China
Almost 2 years using the app
Care Cart replied June 22, 2021

We're happy you had a fantastic experience so far! Thanks for your trust, we hope app will continue to perform on your store. Good luck for more sales.

June 15, 2022

very nice support. helped me a lot..............................................................................................................................................................................................................................................................................................................................................................................................................................................

qs-plateholders
Romania
Over 1 year using the app
Care Cart replied July 13, 2022

Thank you so much for your review! We are glad that our support team was able to help you quickly and efficiently.

April 15, 2018

Very Easy to use and Utilize, awesome keeping it FREE! Thanks Team :) - Cowpresso Coffee Roasters Singapore

Cowpresso Coffee Roasters
Singapore
Over 1 year using the app
December 3, 2018

Love it! Doesn't really work with my theme but I'm still trying to get it to work lol. My theme auto move to cart so I have no idea how to make it stop to have that popup thing load.

Iroiro Online
United States
Over 1 year using the app
August 11, 2022

Great support, flexible platform. Allows 3 different abandon cart emails, which is what I was looking for.

Pulse Labs
United States
Over 1 year using the app
Care Cart replied August 16, 2022

We appreciate you taking the time to share this great review with us. We hope that the app will help you recover a lot of sales.
Cheers!

October 29, 2021

i just installed the app, the look and feel of the app is amazing and is to setup with the help of Chris. He was indeed very proactive in helping an extended support immediately and got me on boarded without any hassles. thanks a lot

My Web Store Shopping
India
Over 1 year using the app
Care Cart replied July 13, 2022

One of our goals is 100% customer satisfaction and it seems that we hit that goal with you. We hope that the app will continue to recover carts in your store. All the best!

August 16, 2018

Well, I didn't made any sales yet so i don't have experience. But I like the idea of it, great!

Andromeda Episode 1
Netherlands
Over 1 year using the app
September 10, 2022

I used this app to assist in capturing abandoned carts. It certainly helps to recapture those customers we thought we had lost. Assistance is great and the support is excellent. Can highly recommend.

Budeful
United Kingdom
Over 1 year using the app
Care Cart replied September 14, 2022

This review has made our day. Thank you so much for adding this great review. In case you need assistance in the future you know how to reach customer support. All the best!

February 24, 2019

Works great. Picks up those abandoned carts and the dash is nice and clear to read. Intuitive to use

Thor Fitness Europe
United Kingdom
Over 1 year using the app