Reviews (1,174)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

Edited November 11, 2018

This app really is so beneficial to our website. It was SUPER easy to use and will defo help us keep track of idol shoppers and procrastinating shoppers.....We found it very easy to setup. Thank you so so much

Curlygingers
Ireland
About 1 year using the app
December 21, 2018

Fast and really easy to set. Highly recommend.
Dashboard to manage all your abandoned cart and check on real time

Aröm'ΣiL
France
About 1 year using the app
February 28, 2023

great work and easy to use. would definitely recommend to anyone for a plug and play solution. customer support answers quickly too.

Mass Tactic
United States
About 1 year using the app
Edited January 8, 2023

I had a question about how to turn off one of the features of the app. I was connected to support within 1 minute of making the request and Sam, the support person was able to make the change for me. If I had spent a few more minutes I would have figured out how to make the change myself, it wasn't complicated. But no matter, great service and this on a Sunday morning!

Lucinda Technology Solutions
Canada
12 months using the app
January 19, 2022

great support. Agent guided me through the whole setup process for the tool easily with needed screenshots.

Home Of Threads
India
12 months using the app
Care Cart replied July 13, 2022

Thank you for your amazing review!

October 19, 2022

I love this App, and the Support is so great, there very good and cool Peopl. very good App i like this.

Tropiana
Hong Kong SAR
12 months using the app
Care Cart replied October 19, 2022

We are happy that you liked our support. Hope that the app serves your purpose in the best possible ways!
Thank you a lot!

March 21, 2018

Great app. Llve the abolity to send emails over 3 days

Shopgaliteck
United States
12 months using the app
June 17, 2023

They offered great customer service that was very quick. The overall design of the app is clean as well.

Wonderland Wares
Canada
12 months using the app
May 6, 2022

very good!very good!very good!very good!very good!very good!very good!very good!very good!very good!very good!

JolyPops
China
12 months using the app
Care Cart replied July 13, 2022

Thank you for your review!

February 18, 2018

Easy to use and very effective! A must have.

Shirin Diamonds
United States
12 months using the app