Reviews (1,169)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective cart recovery features and ease of use, including customizable email sequences that boost conversion rates. The live chat support, particularly noted for team members like Alan, Arya, Luis, and Kate, is consistently commended for its responsiveness and helpfulness in setup and troubleshooting. This app is valued for significantly improving cart recovery rates with its comprehensive features and exceptional support.

Edited January 8, 2023

I had a question about how to turn off one of the features of the app. I was connected to support within 1 minute of making the request and Sam, the support person was able to make the change for me. If I had spent a few more minutes I would have figured out how to make the change myself, it wasn't complicated. But no matter, great service and this on a Sunday morning!

Lucinda Technology Solutions
Canada
12 months using the app
January 19, 2022

great support. Agent guided me through the whole setup process for the tool easily with needed screenshots.

Home Of Threads
India
12 months using the app
Care Cart replied July 13, 2022

Thank you for your amazing review!

October 19, 2022

I love this App, and the Support is so great, there very good and cool Peopl. very good App i like this.

Tropiana
Hong Kong SAR
12 months using the app
Care Cart replied October 19, 2022

We are happy that you liked our support. Hope that the app serves your purpose in the best possible ways!
Thank you a lot!

March 21, 2018

Great app. Llve the abolity to send emails over 3 days

Shopgaliteck
United States
12 months using the app
June 17, 2023

They offered great customer service that was very quick. The overall design of the app is clean as well.

Wonderland Wares
Canada
12 months using the app
May 6, 2022

very good!very good!very good!very good!very good!very good!very good!very good!very good!very good!very good!

JolyPops
China
12 months using the app
Care Cart replied July 13, 2022

Thank you for your review!

February 18, 2018

Easy to use and very effective! A must have.

Shirin Diamonds
United States
12 months using the app
August 23, 2022

Me guta buen soporte, me gusto mucho la forma en que me atendieron, los chicos del area de soporte al cliente fueron amables.

Jofenh
Colombia
12 months using the app
Care Cart replied August 23, 2022

We are happy to read that you are satisfied with the results and hope that app will continue to perform on your store.
Thank you for the review!

July 2, 2021

Great app, Fantastic customer service and essential for all stores!! Wished that I have found out about this app earlier...this is how good they are!!

Moodo.sg
Singapore
12 months using the app
Care Cart replied July 2, 2021

This review has made our day. Thank you so much for adding this great review. In case you need assistance in the future you know how to reach customer support. All the best!

March 20, 2018

Great app! Amazing that it is completely free. Just have one flaw, it won't let me save the template when I put an emoji in the email subject

Hypehopper
United Kingdom
11 months using the app