Reviews (1,174)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

August 4, 2018

I love what it does so far i will leave a full review after a month or so when i have checked everything about it.

Aliphlock
United States
7 months using the app
March 16, 2018

NICE ! VERY NICE ... THIS APP HELPED ME A LOT

Watch Brasil Relogios
Brazil
7 months using the app
September 26, 2018

Care Cart has simplified my responses to customers! Awesome FREE app that helps small businesses. Thank you!

Bag Pop
Canada
7 months using the app
November 23, 2018

This app helped me not leave money on the table. The interface is user friendly, and you can get around pretty well.

Purr Universe
Romania
7 months using the app
December 20, 2018

This is a very good app for abandon cart recovery. I really appreciate the team behind this innovation, thanks.

Vegan Shinash
Australia
7 months using the app
March 21, 2023

So far really quick set up but havent seen it in action. Support was really attentive and would even set up the account for me. Pretty diligent!

SelectSmoke Shop
United States
7 months using the app
Care Cart replied March 22, 2023

Thanks for sharing your feedback. We are happy that your customer support service ensured your satisfaction. The live team is available 24/7 for you.

December 12, 2018

I haven't started using the app yet but it appears to be easy to use. Hopefully it does what it's supposed to do.

305 Miami Beauty
United States
7 months using the app
March 8, 2018

Does all the work for you. Before you even know you had an abandoned cart they already send the customer an email. Great!

Comfortfinds
United States
7 months using the app
Edited November 27, 2018

There are some functions below look a bit confusing though, love to know more but sometimes is better for your co to keep things simple first. Thanks.

Super Ali Mega Discount Store
Singapore
6 months using the app
Edited April 4, 2022

I just installed it, so looking forward to the results. Support was readily available, very nice, and easy to understand. The app was easy to set up.

willowandfable
United States
6 months using the app
Care Cart replied July 13, 2022

We are quite hopeful that the app will recover abandoned carts and checkouts in your store efficiently. You can reach out to the customer success team via chat 24/7 just in case you need any help.
Good luck for more sales.