Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

October 3, 2022

amazing customer service, very helpful & super efficient! THANK YOU ACRE! Highly recommend this app.

That Smart Bottle.
Australia
15 days using the app
Care Cart replied October 4, 2022

Thank you for the amazing review and recommendation. We are happy that the support team helped you out and hope that app will also help you achieve your goals of recovering abandoned carts.

September 24, 2018

Show. Entrega o que promete. Ja recuperei 2 vendas que pareciam perdidas!! espero continuar nessa crescente. Abraço.

Conexão Brasileira
Belgium
Over 1 year using the app
February 15, 2018

I've just switched to Cart Care because my previous cart conversion app raised prices. So far I'm very happy with it. Setting up the templates was easy, straight forward + look professional. I have definitely seen cart converstions be an effective way to keep customers engaged and not lose people who have already visited your site so I'm excited to start seeing conversion + data!

Peripetitesting
United States
About 1 year using the app
Edited October 17, 2018

Fantastic service thanks this is a must have. You can track everything via sales and sales left in the cart.

SocialFlare LLC
United States
About 1 year using the app
July 1, 2022

Amazing chat support, i have never seen a better live chat support before. Shoutout to the team, but most of all Alan

Realityclothing
Denmark
About 1 year using the app
Care Cart replied July 13, 2022

Thank you so much for taking the time to share the honest review and we are glad that our chat team was able to help you properly.
Cheers!

Edited January 18, 2024

Servicio de atención al clienta un 10, me han resuelto el problema muy rápido .

Con Mucho Mimo
Spain
About 1 year using the app
Care Cart replied July 13, 2022

We are happy that you liked our support. Hope that the app continues to serve your purpose in the best possible ways!
Thank you a lot!

February 9, 2019

the easyest app ive seen in a looong time its really interactive and easy to use sorry for my bad english

TuTienda.com.mx
Mexico
About 1 year using the app
September 17, 2022

fantastic! i love the customer support here. they replied fast and are really nice. answered and help all the questions i have.

Vaporwave LED Glasses
United States
14 days using the app
Care Cart replied September 20, 2022

Thank you so much for taking the time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.

August 21, 2018

Great Product! Was forced to Leave a review :)

Android Box
Canada
About 1 year using the app
August 20, 2023

The App is phenomenal and customer service/chat support is so fast and they are so helpful. I recommend this app and trust to do business with this company.

Micro Acres OWB
United States
14 days using the app