Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

November 9, 2017

Astonishing app. It looks simple but sometimes simple is all you need to get the job done. In our first week of running the app, we recovered about 4 orders. That is a higher success than we have had on other similar apps. It is not fancy but it's free and it works. I would highly recommend it as a starter before trying any other products.

Wig Store Hair And Beauty Canada
Canada
4 months using the app
Edited November 7, 2018

Quick and easy to use. I would recommend for people getting started in e-commerce cart recovery. Check it out.

Automatic Trap Company
United States
4 months using the app
July 27, 2021

Great service. They repond my request very quickly. Perfect for abandoned cart recovery. I do recommend this app.

TeesWe
United States
4 months using the app
Care Cart replied July 27, 2021

We appreciate you taking time to share this great review with the community. And, we hope that app will continue to perform on your store.
Thank you for the review and recommendation.

Cheers!

February 15, 2018

So far, I haven't gotten any conversion but I see that it is a good tool. I think that the customization of the emails provide a very poor experience. Very easy to just use it without making any edit to the email templates.

If you wanna make changes... then... good luck.

Brasnada
Canada
4 months using the app
January 4, 2019

I am using this app for my retargeting efforts. Looking forward to build some sales and rocking the store

Health 24X7
New Zealand
4 months using the app
September 20, 2023

Great app! Easy to use and customer support guy Sam was really helpful!

Thank you, I will continue using your app!

BigSeven
United Kingdom
4 months using the app
Edited July 14, 2023

great help from the team setting up emails. Prompt customer service and very fast with helping us out

Pinnacle Luxuries
United States
4 months using the app
January 4, 2019

I really like this apps, it really helps me to track abandoned checkouts to target customers to make future sales. I highly recommend you to use this app for your online business. Thank you

J-Bright
Saudi Arabia
4 months using the app
January 6, 2023

great app, customer support very

Nearkii
Vietnam
4 months using the app
May 18, 2023

The support I have had from Sam in setting up my campaign has been superb. Way ahead of support I receive from other organisations. If possible, I will recommend your company to others. Thanks, Sam!

Snapdesigncreate
United Kingdom
4 months using the app