Cartly Abandoned Cart Recovery , 1,114 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its effectiveness in recovering abandoned carts and increasing revenue. They appreciate its simplicity, intuitive interface, and customizable settings. The app offers diverse campaign options and the ability to recover past carts. Merchants frequently commend the customer service for their prompt responses, professionalism, and assistance with setup and problem-solving. Specific representatives are often highlighted for their exceptional support.
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Great app! Helped to skyrocket sales for my business right away. Must have for all!
this is very nice
real star is me this app using after shopify under best plugin
thanks fully......
Your application looks really nice, I hope it will bring back customers who have abandoned their products in the basket
Very Bad!!!!! it's only collection unknown e-mail. there are much more better aps then this. Please don't install!!!!!!!!!!!
Update-2:
We tried to connect with store owner several times however never got any response, thus we are putting our point of view regarding this feedback.
The store owner was on our legacy FREE plan and have used our app for over 8 months. The issue he has complained about was because he never turned on the email collector feature of the app, due to which the emails were not being collected for his store.
Update-1:
The store owner never contacted our support team in the timespan of 8 months if he was having any problem and left a negative review for us for a feature that he didn’t turn on. It’s unfortunate and we feel this unfair that despite our best efforts and with continuingly supporting a big number of old users for months for free, we get negative feedback for something that a user never used/enabled.
This is also a learning experience for us and we will be improving our systems to ensure that we can meet the expectation of our app users.
First Response:
Our customer success manager has tried to contact you quite a few times via email and phone, unfortunately, there has been no response. We still look forward to speaking with you and working towards earning back your business.
We’re so sorry for the inconvenience this has caused. Our support team has reached out to you and the tech expert is diligently looking for the resolution.
Our support team is available 24/7 and always ready to assist the users. Please share more details with the team in order to help us resolve the issue quickly.
1 of the easiest app installation i ever use...zero complaint...and its free...hope can gain back some lost cart with this app...cheers
great app i recommend it to all shopify users
aplicativo muito bom ta me ajudando muito!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
very useful application. he helped me to recover a lot of customers. I recommend it a lot
Great app. I feel like the app can be a bit more straight forward however if you take the time to set it up properly it should work as advertised.
awesome app that has helped me so much in regaining potentially lost sales 5/5 must have app