Reviews (1,179)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

October 17, 2018

This app is easy to use and syncs up seamlessly. It is truly plug and play, but would be better if all features were free.

GADGET'S GUARDIAN
United States
23 days using the app
September 24, 2018

i used this app to help me do cart recovery. I really like how to does it. Excellent app for your store

shopngoomarketplace
Greece
22 days using the app
June 9, 2022

We use this app to replace the Shopify's default Abandoned Checkout email notification because we do not use either Online Stores channel or the Buy Button interface. This app provides all of the functionalities that we seek, with added flexibility not available on certain part of Shopify. The chat support team was very responsive, informative, and friendly. Most of the answers given were relevant and did help us to develop our app better. We recommend this app for those encountering the similar issue or those who wish to tweak their Abandoned Cart email notification further.

Butani
Hong Kong SAR
22 days using the app
Care Cart replied July 13, 2022

Thank you so much for taking the time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.
We hope that the app will help you recover a lot of sales!

March 19, 2018

So far so good! Seems to have very valuable features

Kroun Supply
United States
22 days using the app
December 12, 2018

buena aplicacion pero cuesta configurarla ya que esta en ingles y se envian los correos en ingles por esto para el cliente es un poco confuso

globalsunglasses
Chile
22 days using the app
January 21, 2019

I just stumbled upon this and had no idea how amazing it really is. I am looking forward to taking full advantage of this and recovering all of my lost carts.

GeekGadgetzz
United States
21 days using the app
Edited September 25, 2018

Just started but looks promising the best part is super easy to use!
So everyone can use it don't need any specific knowledge

Makarawear
Lithuania
21 days using the app
July 6, 2021

I use this app to recover carts and it's been so helpful! Great customer service! Thank you so much for your help!

Harper and Lilly
United States
21 days using the app
Care Cart replied July 8, 2021

One of our goals is 100% customer satisfaction and it seems that we hit that goal with you. We hope that app will continue to recover carts on your store. All the best!

March 18, 2019

These guys are the best! Got lot's of sales from this process and my store sales have totally increased.

713socksonline
United States
21 days using the app
December 18, 2018

i needed this. I just want to say it takes the stress out of trying to figure out how, who, and when can you get that customer back.

Beauty Locker
United States
21 days using the app